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  • Unleashing the Power of IT

    Bringing People, Business, and Technology Together

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    Series series Wiley CIO
    Go from the "IT guy" to trusted business partnerIf you're in IT, quite a lot is expected of you and your team: be technologically advanced, business-minded, customer-focused, and financially astute, all at once. In the face of unforgiving competition, rampant globalization, and demanding customers, business leaders are discovering that it's absolutely essential to have a strong, active partner ... Leer más

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  • Confessions of a Successful CIO

    How the Best CIOs Tackle Their Toughest Business Challenges

    Series series Wiley CIO
    Be the most effective CIO you can be—by learning from the best in the businessToday's Chief Information Officers must be an entirely new breed of technology leader. With ever-changing demands from the business, and in an increasingly technology-centric business environment, CIOs must find game-changing innovations and process improvements that make a real impact on the bottom line. Business ... Leer más

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  • Unleashing the Power of IT

    Bringing People, Business, and Technology Together

    de Dan Roberts ...
    Series series Wiley CIO
    Timely guidance for transforming IT into a strategic business partnerToday's leaders are expected to reduce costs, increase productivity, drive innovation and help the business identify and pursue new business opportunities. Successful IT leaders will be the ones that become strategic business partners and decision influencers in their organizations. Unleashing the Power of IT describes in ... Leer más

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  • Balanced Scorecard Step-by-Step

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  • HBR Guide to Getting the Mentoring You Need (HBR Guide Series)

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  • Unleashing Excellence

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    A step-by-step guide to designing and implementing an amazing customer service cultureIn today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. ... Leer más

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