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Top Tips eBook Series

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  • Top Tips for Interactive Skills in Business

    Communicate with Confidence

    by Patricia Ryan ...
    Series Book 3 - Top Tips
    Research tells us that 80% of the people who fail at work do so for one reason—they do not relate well to others.How well you and your colleagues work together can make the difference between a successful organisation or a poor one.In this Top Tips for Interactive Skills in Business, you will find succinct ways to travel this sometimes difficult but in the end, most satisfying road to success in ... Read more

    $3.99 USD or Free with Kobo Plus

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  • The Art and Science of Dealing with Difficult People

    by David Brown ...
    In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial ... Read more

    $8.99 USD

  • Mind Maps at Work

    How to be the best at work and still have time to play

    by Tony Buzan ...
    Mind Maps at Work takes a fresh and exuberant look at how Mind Maps can keep you one step ahead of your colleagues at work. Full of practical tips, exercises and inspiring casestudies of people from all career backgrounds, it will help you unlock your reservoirs of creativity and find the fulfilment at work you know you deserve.Tony Buzan is the world-renowned inventor of Mind Maps who has helped ... Read more

    $5.99 USD

  • Dealing with Difficult People

    by David Brown ...
    Series series Collins Business Secrets
    The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive ... Read more

    $0.99 USD

  • How to Succeed with NLP

    Go from Good to Great at Work

    by Anne Watson ...
    Think like the best and succeed like the bestEver wondered how some people always manage to succeed? Well wonder no longer, How to Succeed with NLP examines exactly how those people do it and breaks down everything you need to know to emulate their success. This energising book shows you how to change your mindset and alter your behaviour to become the most valuable asset in your company. The NLP ... Read more

    $22.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Successful Self-motivation: Flash

    by Frances Coombes ...
    The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. Successful Self-motivation helps you to learn how to motivate yourself and be motivating to others. In just 96 pages, Successful Self-motivation will improve your insight, boost your creativity and create the circumstances for ... Read more

    $1.99 USD

  • Assertive Behaviour & Delegation

    by Philip Sinclair ...
    This short book is packed with advice, guidance and how-to's in two of the most important skills required of managers today. Assertiveness deals with the subject of human behaviour, with different personality types and how to recognise them. It deals with the subject of poor communication and how to influence changes in behaviour in such a way as to score advantages for our business when we are ... Read more

    $4.00 USD or Free with Kobo Plus

  • Dealing with Difficult People

    Handling those crucial conversations

    by Gerard Strong ...
    Series series Difficult Conversations
    Think of a conversation you have been putting off.Have you got it?okThen let’s go...Those times when you know you should talk to someone, but you don’t. Maybe you have tried before and it went badly. Or maybe you fear that talking will only make the situation worse.Still, there is a feeling of being stuck, and you would like to free up that stuck energy for more useful purposes. There are many ... Read more

    $6.81 USD

  • Dealing with Difficult People Easily: Flash

    by Karen Mannering ...
    The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and ... Read more

    $1.99 USD

  • Managing Your Boss In A Week

    Managing Up In Seven Simple Steps

    by Sandi Mann ...
    Managing your boss just got easierHaving a good working relationship with the person in charge is crucial to enjoying a positive and fulfilling work life. All of the problems created by difficult relationships can be avoided, in many cases, by simply learning the skills to successfully 'manage' your boss. Most of us think that it is the other way around - that the boss manages us - but the astute ... Read more

    $2.99 USD

  • Interview Exercises for the Police Recruit Assessment Process

    by Richard Malthouse, Jodi Roffey-Barentsen ...
    Series series Practical Policing Skills Series
    This practical and accessible book focuses on the interview, which forms a key part of the Police Recruit Assessment Process. This book identifies the nature of the interview and fully explains what to expect in the way of interaction with the assessor. It offers clear guidance on preparation for, and performance in, the interview and identifies the core competencies tested within the exercise. ... Read more

    $52.19 USD

  • How to Manage Difficult Staff (and stop going crazy)

    by Peter O'Neill ...
    This book provides all the systems, techniques and knowledge you need to effectively manage "difficult" staff, overcome staff conflict and become a far more productive manager.Every manager has problems with staff at some stage. Unfortunately, there are some really "difficult" employees that cause much greater stress and frustration mainly because managers just don't know the most effective way to ... Read more

    $9.99 USD or Free with Kobo Plus