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Best practice eBook Series

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  • ISO/IEC 20000:2011

    a pocket guide

    by Mart Rovers ...
    Series series Best practice
    This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 ... Read more

    $27.99 USD