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Strategic Customer Service

Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John Goodman ...

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty.Strategic Customer ... Read more

$15.99 USD or Free with Kobo Plus

Also available as: Audiobook

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty.Strategic Customer
... Read more

Also available as: Audiobook
Audiobook

Thrilling Tales of Modern Men

Stories

by Danny McBride ...

Narrated by Danny McBride, Eric André, Billy Crudup, Adam Devine, Cassidy Freeman, Shane Gillis, Walton Goggins, Dr. John Goodman, Edi Patterson, Sam Rockwell0, Sturgill Simpson1, Shea Whigham2 ...

Unabridged

10 hours 3 min

An addictive, unpredictable, darkly hilarious collection of stories from Danny McBride—the beloved creator and star of The Righteous Gemstones and Eastbound & Down.“These McBride men more than drink their own Kool-Aid, they swig it to survive. On fever quests to save face and make their myth flesh, they hilariously remind us that, if you ain’t for you, who is?”—MATTHEW McCONAUGHEY“Just as demented ... Read more

$23.99 USD

Also available as: eBook

An addictive, unpredictable, darkly hilarious collection of stories from Danny McBride—the beloved creator and star of The Righteous Gemstones and Eastbound & Down.“These McBride men more than drink their own Kool-Aid, they swig it to survive. On fever quests to save face and make their myth flesh, they hilariously remind us that, if you ain’t for you, who is?”—MATTHEW McCONAUGHEY“Just as demented
... Read more

Also available as: eBook
The Minority Muslim Experience in Mainland Southeast Asia

A Different Path

by John Goodman ...

Series series Routledge Contemporary Southeast Asia Series
This book examines the lives of the Malay and Cham Muslims in Thailand, Cambodia and Vietnam and examines how they co-exist and live in societies that are dominated by an alternative consensus and are illiberal and non-democratic in nature.Focusing on two major Muslim communities in Southeast Asia, both of whom live as minorities in societies that are not democratic and have a history of hostility ... Read more

$57.99 USD

This book examines the lives of the Malay and Cham Muslims in Thailand, Cambodia and Vietnam and examines how they co-exist and live in societies that are dominated by an alternative consensus and are illiberal and non-democratic in nature.Focusing on two major Muslim communities in Southeast Asia, both of whom live as minorities in societies that are not democratic and have a history of hostility
... Read more
Mingus Speaks

by John Goodman ...

Charles Mingus is among jazz’s greatest composers and perhaps its most talented bass player. He was blunt and outspoken about the place of jazz in music history and American culture, about which performers were the real thing (or not), and much more. These in-depth interviews, conducted several years before Mingus died, capture the composer’s spirit and voice, revealing how he saw himself as ... Read more

$28.49 USD

Charles Mingus is among jazz’s greatest composers and perhaps its most talented bass player. He was blunt and outspoken about the place of jazz in music history and American culture, about which performers were the real thing (or not), and much more. These in-depth interviews, conducted several years before Mingus died, capture the composer’s spirit and voice, revealing how he saw himself as
... Read more
Audiobook

The Philosophy of Modern Song

by Bob Dylan ...

Narrated by Bob Dylan ...

Unabridged

6 hours 38 min

The Philosophy of Modern Song is Bob Dylan’s first book of new writing since 2004’s Chronicles: Volume One—and since winning the Nobel Prize for Literature in 2016.Dylan, who began working on the book in 2010, offers his extraordinary insight into the nature of popular music. He writes over sixty essays focusing on songs by other artists, spanning from Stephen Foster to Elvis Costello, and in ... Read more

$24.99 USD

Also available as: eBook

The Philosophy of Modern Song is Bob Dylan’s first book of new writing since 2004’s Chronicles: Volume One—and since winning the Nobel Prize for Literature in 2016.Dylan, who began working on the book in 2010, offers his extraordinary insight into the nature of popular music. He writes over sixty essays focusing on songs by other artists, spanning from Stephen Foster to Elvis Costello, and in
... Read more

Also available as: eBook
Audiobook

Glass Menagerie, The

by Tennessee Williams ...

Narrated by Calista Flockhart, John Goodman, Julie Harris, Zeljko Ivanek, Kevin Kilner ...

Unabridged

1 hour 55 min

Tennessee Williams’s iconic work is an evocative memory-play about an eccentric Southern family revolving around the domineering Amanda Wingfield and her grown children: the cynical Tom and the fragile Laura. This L.A. Theatre Works production reunites the cast of the Roundabout Theatre’s celebrated revival, which earned Drama Desk Awards for Kevin Kilner as Jim, and, in her Broadway debut, ... Read more

$6.99 USD

Also available as: eBooks

Tennessee Williams’s iconic work is an evocative memory-play about an eccentric Southern family revolving around the domineering Amanda Wingfield and her grown children: the cynical Tom and the fragile Laura. This L.A. Theatre Works production reunites the cast of the Roundabout Theatre’s celebrated revival, which earned Drama Desk Awards for Kevin Kilner as Jim, and, in her Broadway debut,
... Read more

Also available as: eBooks
Audiobook

Treasure Island

A Telling for the New World

by Robert Louis Stevenson, Orson Ossman ...

Narrated by Orson Ossman, Glynn Turman, Keith David, John Goodman, a full cast, Nui Phonphilla, Lowell Deo, David Ossman, Phillip Proctor0, Richard Fish1, Aishe Keita2, John Lowrie3, Vince Brady4, Phillip Keiman5, Simone Leorin6, Charles Leggett7, Bradford Farwell8, Corey Riger9, Dale Westgaard0, Drew Hobson1, Kevin Williams2, Charleigh E. Parker3, Abhijeet Rane4, Tony Doupe5, Kaelon Christopher6, Kevin Lynch7, Jimmy Scullin8, Martha Murphy9, Katie Hendrix0 ...

Unabridged

7 hours 19 min

Treasure Island: A Telling for the New World is an eight-hour audio mini-series, based on the classic by R.L. Stevenson.The adaptation resets the story in the Bayous of Louisiana, the Port of New Orleans, and the Caribbean in 1828. This fully dramatized production stars the voices of Keith David as Long John Silver, John Goodman as Billy Bones, and Glynn Turman as the storyteller, along with ... Read more

$22.95 USD

PRE-ORDER

Treasure Island: A Telling for the New World is an eight-hour audio mini-series, based on the classic by R.L. Stevenson.The adaptation resets the story in the Bayous of Louisiana, the Port of New Orleans, and the Caribbean in 1828. This fully dramatized production stars the voices of Keith David as Long John Silver, John Goodman as Billy Bones, and Glynn Turman as the storyteller, along with
... Read more
Audiobook

Strategic Customer Service

Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John Goodman ...

Narrated by Mark Smeby ...

Unabridged

8 hours 31 min

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty.Strategic Customer ... Read more

$26.99 USD

Also available as: eBook

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty.Strategic Customer
... Read more

Also available as: eBook
Audiobook

J. Edgar!

by Tom Leopold, Harry Shearer, Peter Matz ...

Narrated by Kelsey Grammer, John Goodman, Full Cast ...

Unabridged

1 hour 53 min

A sidesplitting musical about one of the most powerful men of the 20th Century. Learn about his secret love life, his need for personal privacy, and his obsession with knowing the private affairs of others. If you weren’t so busy laughing and humming the tunes, the show might upset you!An L.A. Theatre Works full-cast performance featuring Dan Castellaneta, Ethan Glazer, John Goodman, Kelsey ... Read more

$6.99 USD

A sidesplitting musical about one of the most powerful men of the 20th Century. Learn about his secret love life, his need for personal privacy, and his obsession with knowing the private affairs of others. If you weren’t so busy laughing and humming the tunes, the show might upset you!An L.A. Theatre Works full-cast performance featuring Dan Castellaneta, Ethan Glazer, John Goodman, Kelsey
... Read more

Audiobook

Yesterday Will Make You Cry

by Chester Himes ...

Narrated by Ron Butler ...

Unabridged

11 hours 39 min

From the acclaimed author of the Harlem Detectives series, a masterful autobiographical novel about the injustices of the prison system and the humanity that flourishes despite itJimmy Monroe is serving a twenty-year sentence for robbery. Terror and chaos reign in the prison, where corrupt, racist guards mete out capricious punishments like time in "the hole," where inmates' sense of reality slips ... Read more

$24.99 USD

From the acclaimed author of the Harlem Detectives series, a masterful autobiographical novel about the injustices of the prison system and the humanity that flourishes despite itJimmy Monroe is serving a twenty-year sentence for robbery. Terror and chaos reign in the prison, where corrupt, racist guards mete out capricious punishments like time in "the hole," where inmates' sense of reality slips
... Read more
Audiobook

Cat on a Hot Tin Roof

by Tennessee Williams ...

Narrated by Troy W. Hudson ...

Unabridged

4 hours 19 min

At the core of the drama is Brick, an alcoholic son mourning the death of his friend, Skipper, and his strained marriage to Maggie. Maggie, resilient yet desperate for love, grapples with Brick's emotional withdrawal. The family is entrenched in mendacity, with each member harboring secrets, particularly about Big Daddy's terminal cancer.As the layers of deception unravel, characters confront ... Read more

$4.99 USD or Free with Kobo Plus

Also available as: eBook

At the core of the drama is Brick, an alcoholic son mourning the death of his friend, Skipper, and his strained marriage to Maggie. Maggie, resilient yet desperate for love, grapples with Brick's emotional withdrawal. The family is entrenched in mendacity, with each member harboring secrets, particularly about Big Daddy's terminal cancer.As the layers of deception unravel, characters confront
... Read more

Also available as: eBook
Audiobook

Magus

The Art of Magic from Faustus to Agrippa

by Anthony Grafton ...

Narrated by Nick Pearse ...

Unabridged

8 hours 55 min

In literary legend, Faustus is the quintessential occult personality of early modern Europe. The historical Faustus, however, was something quite different: a magus—a learned magician fully embedded in the scholarly currents and public life of the Renaissance. And he was hardly the only one. Anthony Grafton argues that the magus in sixteenth-century Europe was a distinctive intellectual type, both ... Read more

$19.99 USD

Also available as: eBook

In literary legend, Faustus is the quintessential occult personality of early modern Europe. The historical Faustus, however, was something quite different: a magus—a learned magician fully embedded in the scholarly currents and public life of the Renaissance. And he was hardly the only one. Anthony Grafton argues that the magus in sixteenth-century Europe was a distinctive intellectual type, both
... Read more

Also available as: eBook

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Recommended For You

Books narrated by John Goodman

Strategic Customer Service

Thrilling Tales of Modern Men

The Minority Muslim Experience in Mainland Southeast Asia

Mingus Speaks

The Philosophy of Modern Song

Glass Menagerie, The

Treasure Island

Strategic Customer Service

J. Edgar!

People who read these also enjoyed

Yesterday Will Make You Cry

Cat on a Hot Tin Roof

Magus

eReaders

Apps

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Shopping Cart

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Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

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1 audiobook monthly

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Books narrated by John Goodman

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