Quality Control in Industries & Professions & Business & Finance eBooks

Process Mapping, Process Improvement, and Process Management

A Practical Guide for Enhancing Work and Information Flow

by Dan Madison ...

This is the No. 1 bestselling book on process mapping, process improvement, and process management. It will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a ... Read more

$44.95 USD

This is the No. 1 bestselling book on process mapping, process improvement, and process management. It will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a
... Read more
Value Engineering

A Plan for Invention

by Richard Park ...

After more than 50 years as a manager and VE pioneer, Richard J. Park presents Value Engineering: A Plan for Invention. Park demonstrates how to adopt VE as a thinking process that can enable you to increase your problem solving skills, cultivate innovation, reduce costs, improve productivity, and more. Features ... Read more

$190.00 USD

After more than 50 years as a manager and VE pioneer, Richard J. Park presents Value Engineering: A Plan for Invention. Park demonstrates how to adopt VE as a thinking process that can enable you to increase your problem solving skills, cultivate innovation, reduce costs, improve productivity, and more. Features
... Read more
The Corrective Action Handbook, Second Edition

by Denise Robitaille ...

Many people are confused about corrective action. They know its a requirement for compliance to standards such as ISO 9001, but they dont always realize the benefits of a well-designed and well-implemented corrective action process. This newly revised edition of The Corrective Action Handbook will help make your corrective action process more organized, more efficient, and more productive. Denise ... Read more

$29.95 USD

Many people are confused about corrective action. They know its a requirement for compliance to standards such as ISO 9001, but they dont always realize the benefits of a well-designed and well-implemented corrective action process. This newly revised edition of The Corrective Action Handbook will help make your corrective action process more organized, more efficient, and more productive. Denise
... Read more
Lean Daily Management for Healthcare Field Book

by Gerard A. Berlanga, Brock C. Husby ...

This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare, effective LDM is just now taking hold with the best lean healthcare organizations in the U.S. and Canada. Leaders are realizing that sustaining their ... Read more

$65.99 USD

This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare, effective LDM is just now taking hold with the best lean healthcare organizations in the U.S. and Canada. Leaders are realizing that sustaining their
... Read more
There Is Such A Thing As A Free Lunch: Mystery Shopping Explained

by Mercedes Del Ray ...

Mystery or secret shopping as it is sometimes known, has grown from strength to strength in recent years. It involves posing a real customer to try a product or service then reporting back on the experience. A company will use this information to measure their customer service and if necessary, improve it.Shoppers come from all walks of life. It doesn't matter how old you are, whether you are ... Read more

Free

Mystery or secret shopping as it is sometimes known, has grown from strength to strength in recent years. It involves posing a real customer to try a product or service then reporting back on the experience. A company will use this information to measure their customer service and if necessary, improve it.Shoppers come from all walks of life. It doesn't matter how old you are, whether you are
... Read more
The Ice Cream Maker

An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do

by Subir Chowdhury ...

Innovation, claims quality consultant Subir Chowdhury, is part of America’s DNA. No other country in the world matches America’s creative drive and its ability to turn innovative ideas into revolutionary products–from antilock brakes and steel-belted radial tires to sophisticated software and microprocessors. But as fast as we introduce new products, we lose the markets we establish to countries ... Read more

$4.99 USD

Innovation, claims quality consultant Subir Chowdhury, is part of America’s DNA. No other country in the world matches America’s creative drive and its ability to turn innovative ideas into revolutionary products–from antilock brakes and steel-belted radial tires to sophisticated software and microprocessors. But as fast as we introduce new products, we lose the markets we establish to countries
... Read more
The Truth About the Drug Companies

How They Deceive Us and What to Do About It

by Marcia Angell ...

During her two decades at The New England Journal of Medicine, Dr. Marcia Angell had a front-row seat on the appalling spectacle of the pharmaceutical industry. She watched drug companies stray from their original mission of discovering and manufacturing useful drugs and instead become vast marketing machines with unprecedented control over their own fortunes. She saw them gain nearly limitless ... Read more

$11.99 USD

During her two decades at The New England Journal of Medicine, Dr. Marcia Angell had a front-row seat on the appalling spectacle of the pharmaceutical industry. She watched drug companies stray from their original mission of discovering and manufacturing useful drugs and instead become vast marketing machines with unprecedented control over their own fortunes. She saw them gain nearly limitless
... Read more
Project Scheduling and Cost Control

Planning, Monitoring and Controlling the Baseline

by Jim Taylor ...

Schedule and cost control are the key elements of successful project management. Yet, over 80% of all projects start with underestimated schedules and costs and are doomed to exceed projections before they begin. This clear and concise book demonstrates how to establish realistic estimates for successful project completion. It illustrates how to control a projects schedule and costs, but more ... Read more

$35.99 USD

Schedule and cost control are the key elements of successful project management. Yet, over 80% of all projects start with underestimated schedules and costs and are doomed to exceed projections before they begin. This clear and concise book demonstrates how to establish realistic estimates for successful project completion. It illustrates how to control a projects schedule and costs, but more
... Read more
Quality Control for Dummies

by Larry Webber, Michael Wallace ...

So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.Quality Control For Dummies is the straightforward, easy guide to improving your company’s ... Read more

$15.00 USD

So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.Quality Control For Dummies is the straightforward, easy guide to improving your company’s
... Read more
Making Innovation Work

How to Manage It, Measure It, and Profit from It, Updated Edition

by Tony Davila, Marc Epstein, Robert Shelton ...

Profitable innovation doesn’t just happen. It must be managed, measured, and properly executed, and few companies know how to accomplish this effectively. Making Innovation Work presents a formal innovation process proven to work at HP, Microsoft and Toyota, to help ordinary managers drive top and bottom line growth from innovation. The authors have drawn on their unsurpassed innovation consulting ... Read more

$30.99 USD

Profitable innovation doesn’t just happen. It must be managed, measured, and properly executed, and few companies know how to accomplish this effectively. Making Innovation Work presents a formal innovation process proven to work at HP, Microsoft and Toyota, to help ordinary managers drive top and bottom line growth from innovation. The authors have drawn on their unsurpassed innovation consulting
... Read more
6 Steps Towards Profitable Import Business

by Fredrik Grönkvist ...

This e-book was written for individuals, start-ups, small to medium sized companies that are importing - or plan to import - products from China and/or Asia. We are certain that there’s useful information in this book regardless of whether you’re a newly established start-up or have several years of importing and outsourcing experience. The purpose of this book is simple - to avoid the risks of ... Read more

Free

This e-book was written for individuals, start-ups, small to medium sized companies that are importing - or plan to import - products from China and/or Asia. We are certain that there’s useful information in this book regardless of whether you’re a newly established start-up or have several years of importing and outsourcing experience. The purpose of this book is simple - to avoid the risks of
... Read more
The Toyota Way Fieldbook

by Jeffrey Liker, David Meier ...

The Toyota Way Fieldbook is a companion to the international bestseller The Toyota Way. The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn ... Read more

$27.29 USD

The Toyota Way Fieldbook is a companion to the international bestseller The Toyota Way. The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn
... Read more
Lean Six Sigma Service Excellence

A Guide to Green Belt Certification and Bottom Line Improvement

by Gerald Taylor ...

Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides ... Read more

$35.99 USD

Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides
... Read more
Six Sigma For Dummies

by Craig Gygi, Bruce Williams ...

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over ... Read more

$18.00 USD

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over
... Read more
TPM en industrias de proceso

by Tokutaro Suzuki ...

El mejor libro sobre TPM que hemos editado hasta la fecha! El enfoque TPM resulta en mejoras dramaticas en calidad, costo de producci?n y entrega de productos. En este libro, nueve autores le ensenan todos los detalles que usted necesita para implementar el TPM, y ejemplos de industrias textiles, quimicas, de alimentos, entre otras. Una de las grandes ventajas de este libro es que le ayuda a ... Read more

$140.00 USD

El mejor libro sobre TPM que hemos editado hasta la fecha! El enfoque TPM resulta en mejoras dramaticas en calidad, costo de producci?n y entrega de productos. En este libro, nueve autores le ensenan todos los detalles que usted necesita para implementar el TPM, y ejemplos de industrias textiles, quimicas, de alimentos, entre otras. Una de las grandes ventajas de este libro es que le ayuda a
... Read more
Lean For Dummies

by Natalie J. Sayer, Bruce Williams ...

Have you thought about using Lean in your business or organization, but are not really sure how to implement it? Or perhaps you’re already using Lean, but you need to get up to speed. Lean for Dummies will show you how to do more with less and create an enterprise that embraces change.In plain-English writing, this friendly guide explores the general overview of Lean, how flow and the value stream ... Read more

$14.99 USD

Have you thought about using Lean in your business or organization, but are not really sure how to implement it? Or perhaps you’re already using Lean, but you need to get up to speed. Lean for Dummies will show you how to do more with less and create an enterprise that embraces change.In plain-English writing, this friendly guide explores the general overview of Lean, how flow and the value stream
... Read more
Strategic Project Management Transformation

Delivering Maximum ROI & Sustainable Business Value

by Marc Resch ...

In todays changing and competitive economic environment, CEOs, corporate executives, and shareholders are no longer strictly concerned with how well a project was executed even if it was finished on time and on budget. Most projects are now being viewed as strategic investments with the primary concern being the value that a project contributed to the companys bottom line. Project benefit ... Read more

$31.49 USD

In todays changing and competitive economic environment, CEOs, corporate executives, and shareholders are no longer strictly concerned with how well a project was executed even if it was finished on time and on budget. Most projects are now being viewed as strategic investments with the primary concern being the value that a project contributed to the companys bottom line. Project benefit
... Read more
Best Practices

Building Your Business with Customer-Focused Solut

by Arthur Andersen, Robert Heibeler, Thomas B. Kelly, Charles Ketteman ...

Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.**What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research and an ... Read more

$12.99 USD

Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.**What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research and an
... Read more
1-Introduction to TOC-My Perspective (EBOOK)

by Eliyahu Goldratt ...

Here Dr. Goldratt, developer of the Theory Of Constraints, gives his perspective on what TOC is, its goals and objectives, and the state of its progress in bringing about improvement. An academic perspective is also provided on the strength of this new theory and how it has developed in its many dimensions. ... Read more

$6.95 USD

Here Dr. Goldratt, developer of the Theory Of Constraints, gives his perspective on what TOC is, its goals and objectives, and the state of its progress in bringing about improvement. An academic perspective is also provided on the strength of this new theory and how it has developed in its many dimensions.
... Read more
The Lean Six Sigma Guide to Doing More With Less

Cut Costs, Reduce Waste, and Lower Your Overhead

by Mark O. George ...

Create New Profits in Any EconomyIn this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach to doing more with less.As a leading ... Read more

$21.00 USD

Create New Profits in Any EconomyIn this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach to doing more with less.As a leading
... Read more
FAQ Gold Sheet- Answers for 25 Frequently Asked Questions on Business Process Management

Business Process Management and Continuous Improvement Executive Guide series, #2

by Shruti Bhat ...

Series Book 2 - Business Process Management and Continuous Improvement Executive Guide series
In this book, you will learn about-- Answers to 25 most frequently asked questions on successfully implementing Business Process Management and Continuous improvement methodologies to your workplace.- Business process management (BPM) methodologies for - industries, non-profits, academia, government, e-business and other 'for-profit' organizations.- Tips to maximize output from your business ... Read more

Free

In this book, you will learn about-- Answers to 25 most frequently asked questions on successfully implementing Business Process Management and Continuous improvement methodologies to your workplace.- Business process management (BPM) methodologies for - industries, non-profits, academia, government, e-business and other 'for-profit' organizations.- Tips to maximize output from your business
... Read more
ISO 9001 in Plain English

by Craig Cochran ...

Why does ISO 9001 have to be so confusing? It doesnt. Bestselling author Craig Cochran has translated ISO 9001 into plain English that anyone can understand. ISO 9001 in Plain English was written so that anyone at any level of the organization can get to the heart of the standards requirements and how they apply to the organization quickly and simply.This straightforward book is ideal for people ... Read more

$26.95 USD

Why does ISO 9001 have to be so confusing? It doesnt. Bestselling author Craig Cochran has translated ISO 9001 into plain English that anyone can understand. ISO 9001 in Plain English was written so that anyone at any level of the organization can get to the heart of the standards requirements and how they apply to the organization quickly and simply.This straightforward book is ideal for people
... Read more
Lean Hospitals

Improving Quality, Patient Safety, and Employee Engagement, Third Edition

by Mark Graban ...

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term ... Read more

$51.99 USD

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term
... Read more
ISO 9001:2015

A Pocket Guide

by Steve Watkins, Nick Orchiston ...

With a quality management system (QMS) based on ISO 9001 – the world’s most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management. ... Read more

$12.79 USD or Free with Kobo Plus

With a quality management system (QMS) based on ISO 9001 – the world’s most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.
... Read more

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