Operations Research in Management & Leadership & Business & Finance eBooks

Slack

Getting Past Burnout, Busywork, and the Myth of Total Efficiency

by Tom DeMarco ...

To most companies, efficiency means profits and growth. But what if your “efficient” company—the one with the reduced headcount and the “stretch” goals—is actually slowing down and losing money? What if your employees are burning out doing the work of two or more people, leaving them no time for planning, prioritizing, or even lunch? What if you’re losing employees faster than you can hire them? ... Read more

$7.99 USD

To most companies, efficiency means profits and growth. But what if your “efficient” company—the one with the reduced headcount and the “stretch” goals—is actually slowing down and losing money? What if your employees are burning out doing the work of two or more people, leaving them no time for planning, prioritizing, or even lunch? What if you’re losing employees faster than you can hire them?
... Read more
Operations Management in the Hospitality Industry

Edited by Peter Szende, Alec N. Dalton, Michelle (Myongjee) Yoo ...

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory text provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.This book spans a breadth of topics critical to today's operations leaders. Each ... Read more

$91.09 USD

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory text provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.This book spans a breadth of topics critical to today's operations leaders. Each
... Read more
Managing Knowledge in Project Environments

by Judy Payne, Eileen Roden, Steve Simister ...

Series series Fundamentals of Project Management
Managing Knowledge in Project Environments illustrates how knowledge management (KM) contributes to successful project work. KM is widely practised in project environments, but managers don’t always recognise the knowledge aspects of their work and tend to treat KM as a series of specific activities rather than a way of making project work produce better outcomes in different contexts.To overcome ... Read more

Was $45.99 USD Now $39.99 USD

Managing Knowledge in Project Environments illustrates how knowledge management (KM) contributes to successful project work. KM is widely practised in project environments, but managers don’t always recognise the knowledge aspects of their work and tend to treat KM as a series of specific activities rather than a way of making project work produce better outcomes in different contexts.To overcome
... Read more
Product Operations

How successful companies build better products at scale

by Melissa Perri, Denise Tilles ...

Product Operations is the discipline of helping your Product Management function scale well. Surrounding the team with all of the essential inputs to set strategy, prioritize, and streamline ways of working.Many companies want to reap the benefits of economies of scale that comes with being a product-led company. As our businesses change shape to focus more on software, so do our ways of working. ... Read more

$9.99 USD

Product Operations is the discipline of helping your Product Management function scale well. Surrounding the team with all of the essential inputs to set strategy, prioritize, and streamline ways of working.Many companies want to reap the benefits of economies of scale that comes with being a product-led company. As our businesses change shape to focus more on software, so do our ways of working.
... Read more
What is Lean Six Sigma

by Michael George, David Rowlands, Bill Kastle ...

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the ... Read more

$12.99 USD

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the
... Read more
Manager's Guide to Operations Management

by John Kamauff ...

The secrets to improving operations while maintaining the highest qualityHow do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to:Improve your ... Read more

$20.19 USD

The secrets to improving operations while maintaining the highest qualityHow do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to:Improve your
... Read more
World Class Manufacturing

by Richard J. Schonberger ...

In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same ... Read more

$14.99 USD

In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same
... Read more
Whiplash

How to Survive Our Faster Future

by Joi Ito, Jeff Howe ...

This "brilliant and provocative" (Walter Isaacson) guide shares nine principles to adapt and survive the technological changes shaping our future from the director of the MIT Media Lab and a veteran Wired journalist.The world is more complex and volatile today than at any other time in our history. The tools of our modern existence are getting faster, cheaper, and smaller at an exponential rate, ... Read more

$11.99 USD

This "brilliant and provocative" (Walter Isaacson) guide shares nine principles to adapt and survive the technological changes shaping our future from the director of the MIT Media Lab and a veteran Wired journalist.The world is more complex and volatile today than at any other time in our history. The tools of our modern existence are getting faster, cheaper, and smaller at an exponential rate,
... Read more
The McGraw Hill 36 Hour Six Sigma Course

by Greg Brue, Rod Howes ...

Series series McGraw-Hill 36-Hour Courses
Learn the essentials of Six Sigma in just 36 hoursThe McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program. This detailed yet accessible guide explores 10 essential Six Sigma tools for manufacturing along with other core components of a Six Sigma program. ... Read more

$20.89 USD

Learn the essentials of Six Sigma in just 36 hoursThe McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program. This detailed yet accessible guide explores 10 essential Six Sigma tools for manufacturing along with other core components of a Six Sigma program.
... Read more
Adventure Risk Research Symposium, Proceedings 2019-2021

by Dr. Jeff Jackson, Dr. Clare Dallat ...

Proceedings from the Adventure Risk Research Symposium, 2019 to 2021. The Adventure Risk Research Symposium brings together adventure risk and safety researchers to present their findings and share ideas. The focus of the symposium is on qualitative and quantitative empiricism as a means of improving understanding or practice for wilderness and adventure risk management and safety.Download the app ... Read more

Free

Proceedings from the Adventure Risk Research Symposium, 2019 to 2021. The Adventure Risk Research Symposium brings together adventure risk and safety researchers to present their findings and share ideas. The focus of the symposium is on qualitative and quantitative empiricism as a means of improving understanding or practice for wilderness and adventure risk management and safety.Download the app
... Read more
Faster Cheaper Better

The 9 Levers for Transforming How Work Gets Done

by Michael Hammer, Lisa Hershman ...

A bold and revolutionary thinker’s legacy for how business can meet the greatest economic challenge in decades...It’s no secret: everyone knows that the way most companies do things is screwed up. Surprisingly, though, herein lays the biggest opportunity for improving growth and profitability in a world in which consumers are tapped out and competition is coming from the devastating combination of ... Read more

$4.99 USD

A bold and revolutionary thinker’s legacy for how business can meet the greatest economic challenge in decades...It’s no secret: everyone knows that the way most companies do things is screwed up. Surprisingly, though, herein lays the biggest opportunity for improving growth and profitability in a world in which consumers are tapped out and competition is coming from the devastating combination of
... Read more
Operations Strategy

by Nigel Slack, Mike Lewis ...

Operations Strategy, 6th Edition, by Slack and Lewis, builds on concepts from strategic management, operations management, marketing and HRM. The text encourages a thorough understanding of operations strategy, exploring key activities, decisions and processes adopted by a broad range of organisations in different sectors, making it the ideal text for MBA students, upper-level undergraduates, ... Read more

$42.49 USD

Operations Strategy, 6th Edition, by Slack and Lewis, builds on concepts from strategic management, operations management, marketing and HRM. The text encourages a thorough understanding of operations strategy, exploring key activities, decisions and processes adopted by a broad range of organisations in different sectors, making it the ideal text for MBA students, upper-level undergraduates,
... Read more
Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations

by Leonard Berry, Kent Seltman ...

Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system ... Read more

$20.79 USD

Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system
... Read more
Design of Heuristic Algorithms for Hard Optimization

With Python Codes for the Travelling Salesman Problem

by Éric D. Taillard ...

Series series Graduate Texts in Operations Research
This open access book demonstrates all the steps required to design heuristic algorithms for difficult optimization. The classic problem of the travelling salesman is used as a common thread to illustrate all the techniques discussed. This problem is ideal for introducing readers to the subject because it is very intuitive and its solutions can be graphically represented. The book features a ... Read more

Free

This open access book demonstrates all the steps required to design heuristic algorithms for difficult optimization. The classic problem of the travelling salesman is used as a common thread to illustrate all the techniques discussed. This problem is ideal for introducing readers to the subject because it is very intuitive and its solutions can be graphically represented. The book features a
... Read more
Public Systems Modeling

Methods for Identifying and Evaluating Alternative Plans and Policies

by Daniel P. Loucks ...

Series Book 318 - International Series in Operations Research & Management Science
This is an open access book discusses readers to various methods of modeling plans and policies that address public sector issues and problems. Written for public policy and social sciences students at the upper undergraduate and graduate level, as well as public sector decision-makers, it demonstrates and compares the development and use of various deterministic and probabilistic optimization and ... Read more

Free

This is an open access book discusses readers to various methods of modeling plans and policies that address public sector issues and problems. Written for public policy and social sciences students at the upper undergraduate and graduate level, as well as public sector decision-makers, it demonstrates and compares the development and use of various deterministic and probabilistic optimization and
... Read more
Decision Making under Deep Uncertainty

From Theory to Practice

Edited by Vincent A. W. J. Marchau, Warren E. Walker, Pieter J. T. M. Bloemen, Steven W. Popper ...

This open access book focuses on both the theory and practice associated with the tools and approaches for decisionmaking in the face of deep uncertainty. It explores approaches and tools supporting the design of strategic plans under deep uncertainty, and their testing in the real world, including barriers and enablers for their use in practice. The book broadens traditional approaches and tools ... Read more

Free

This open access book focuses on both the theory and practice associated with the tools and approaches for decisionmaking in the face of deep uncertainty. It explores approaches and tools supporting the design of strategic plans under deep uncertainty, and their testing in the real world, including barriers and enablers for their use in practice. The book broadens traditional approaches and tools
... Read more
Lean Six Sigma Demystified, Second Edition

by Jay Arthur ...

Series series Demystified
Your LEAN and mean guide to Lean Six SigmaReady to implement better, faster, cheaper, more-profitable processes in your organization? Lean Six Sigma Demystified, Second Edition, shows you how to use proven techniques for simplifying, streamlining, and optimizing business practices for maximum productivity and profitability.Written in a step-by-step format, this practical guide covers the ... Read more

$25.19 USD

Your LEAN and mean guide to Lean Six SigmaReady to implement better, faster, cheaper, more-profitable processes in your organization? Lean Six Sigma Demystified, Second Edition, shows you how to use proven techniques for simplifying, streamlining, and optimizing business practices for maximum productivity and profitability.Written in a step-by-step format, this practical guide covers the
... Read more
Management

by Michael Heath ...

Series series Collins Business Secrets
The management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Management.Includes how to:• Build a goal-oriented team• Successfully manage individuals, teams and projects• Set clear goals and give quality feedback• Get things done on time and on budget• Deal with difficult situations ... Read more

$0.99 USD

The management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Management.Includes how to:• Build a goal-oriented team• Successfully manage individuals, teams and projects• Set clear goals and give quality feedback• Get things done on time and on budget• Deal with difficult situations
... Read more
Dynamics in Logistics

Twenty-Five Years of Interdisciplinary Logistics Research in Bremen, Germany

Edited by Michael Freitag, Herbert Kotzab, Nicole Megow ...

Series series Business and Management (R0)
This open access book highlights the interdisciplinary aspects of logistics research. Featuring empirical, methodological, and practice-oriented articles, it addresses the modelling, planning, optimization and control of processes. Chiefly focusing on supply chains, logistics networks, production systems, and systems and facilities for material flows, the respective contributions combine research ... Read more

Free

This open access book highlights the interdisciplinary aspects of logistics research. Featuring empirical, methodological, and practice-oriented articles, it addresses the modelling, planning, optimization and control of processes. Chiefly focusing on supply chains, logistics networks, production systems, and systems and facilities for material flows, the respective contributions combine research
... Read more
Breakthrough Marketing Plans

How to Stop Wasting Time and Start Driving Growth

by Tim Calkins ...

Series series Business and Management (R0)
Almost every company creates a marketing plan each year, and many spend hundreds of employee hours researching, preparing and presenting their tomes to senior executives. But most marketing plans are a waste of time; they are too long, too complicated and too dense. They end up sitting on a shelf, unread and unrealized. Breakthrough Marketing Plans is an essential tool for people who create ... Read more

$44.99 USD

Almost every company creates a marketing plan each year, and many spend hundreds of employee hours researching, preparing and presenting their tomes to senior executives. But most marketing plans are a waste of time; they are too long, too complicated and too dense. They end up sitting on a shelf, unread and unrealized. Breakthrough Marketing Plans is an essential tool for people who create
... Read more
Supply Chain Transformation: Building and Executing an Integrated Supply Chain Strategy

by J. Paul Dittmann ...

STREAMLINE OPERATIONS AND DELIVER MORE VALUE THAN EVER WITH A STRONG SUPPLY CHAIN STRATEGY"Dittmann’s thoughtful approach and real-world examples make this book is an excellent resource for anyone in the supply chain field, whether a beginner or an executive seeking a better framework for the existing supply chain strategy." -- Dave Clark, Vice President, Global Customer Fulfillment, Amazon"A ... Read more

$33.89 USD

STREAMLINE OPERATIONS AND DELIVER MORE VALUE THAN EVER WITH A STRONG SUPPLY CHAIN STRATEGY"Dittmann’s thoughtful approach and real-world examples make this book is an excellent resource for anyone in the supply chain field, whether a beginner or an executive seeking a better framework for the existing supply chain strategy." -- Dave Clark, Vice President, Global Customer Fulfillment, Amazon"A
... Read more
Logistics Handbook

by James F. Robeson ...

The Logistics Handbook encompasses all of the latest advances in warehousing and distribution. It provides invaluable "how to" problem-solving tools and techniques for all the ever-increasing logistical problems managers face -- making it the most complete and authoritative handbook to date.Special features include:* The most in-depth coverage of a wide range of topics, including information ... Read more

$15.99 USD

The Logistics Handbook encompasses all of the latest advances in warehousing and distribution. It provides invaluable "how to" problem-solving tools and techniques for all the ever-increasing logistical problems managers face -- making it the most complete and authoritative handbook to date.Special features include:* The most in-depth coverage of a wide range of topics, including information
... Read more
New Shop Floor Management

Empowering People for Continuous Improvement

by Kiyoshi Suzaki ...

In this first comprehensive departure from the time-and-motion dictums of Frederick Taylor's Shop Management that have influenced management practices for most of this century, Kiyoshi Suzaki offers a framework for successfully conducting business at its most crucial point-the shop floor. Drawing on the principles of holistic management, where organizational boundaries are smashed and co-destiny ... Read more

$15.99 USD

In this first comprehensive departure from the time-and-motion dictums of Frederick Taylor's Shop Management that have influenced management practices for most of this century, Kiyoshi Suzaki offers a framework for successfully conducting business at its most crucial point-the shop floor. Drawing on the principles of holistic management, where organizational boundaries are smashed and co-destiny
... Read more
Demand Driven Material Requirements Planning (DDMRP)

by Carol Ptak, Chad Smith ...

In the 1950s, a planning method was conceived called “Material Requirements Planning (or MRP).” MRP changed the world of manufacturing forever. But times have changed—customer tolerance times are much shorter, product variety and complexity has increased, and supply chains have spread around the world. MRP is dramatically failing in this “New Normal.” Demand Driven Material Requirements Planning ... Read more

$50.39 USD

In the 1950s, a planning method was conceived called “Material Requirements Planning (or MRP).” MRP changed the world of manufacturing forever. But times have changed—customer tolerance times are much shorter, product variety and complexity has increased, and supply chains have spread around the world. MRP is dramatically failing in this “New Normal.” Demand Driven Material Requirements Planning
... Read more

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Operations Research eBooks

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