Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Professional Services Leadership Handbook

How to Lead a Professional Services Firm in a New Age of Competitive Disruption

by Nigel Clark, Ben Kent, Alastair Beddow, Adrian Furner ...

Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services ... Read more

$53.99 USD

Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services
... Read more
The Power of Unfair Advantage

How to Create It, Build it, and Use It to Maximum Effect

by John L. Nesheim ...

A Silicon Valley veteran and author of the bestseller High Tech Start Up reveals the nature of unfair advantage -- that holy grail for every company, the mysterious quality that separates successful businesses from the nine out of ten that fail -- and then shows how to create an unfair advantage, build it into a business plan, and use it to maximum effect.Nesheim's first book, originally self ... Read more

$15.99 USD

A Silicon Valley veteran and author of the bestseller High Tech Start Up reveals the nature of unfair advantage -- that holy grail for every company, the mysterious quality that separates successful businesses from the nine out of ten that fail -- and then shows how to create an unfair advantage, build it into a business plan, and use it to maximum effect.Nesheim's first book, originally self
... Read more
A Dozen Lessons for Entrepreneurs

by Tren Griffin ...

A Dozen Lessons for Entrepreneurs shows how the insights of leading venture capitalists can teach readers to create a unique approach to building a successful business. Through profiles and interviews of figures such as Bill Gurley of Benchmark Capital, Marc Andreesen and Ben Horowitz of Andreesen Horowitz, and Jenny Lee of GGV Capital, Tren Griffin draws out the fundamental lessons from their ... Read more

$17.99 USD

A Dozen Lessons for Entrepreneurs shows how the insights of leading venture capitalists can teach readers to create a unique approach to building a successful business. Through profiles and interviews of figures such as Bill Gurley of Benchmark Capital, Marc Andreesen and Ben Horowitz of Andreesen Horowitz, and Jenny Lee of GGV Capital, Tren Griffin draws out the fundamental lessons from their
... Read more
The Bankruptcy Alternative

Close Your Business Your Way, Without Bankruptcy. Save Time, Save Money, Save Your Sanity!

by Bruce Bowler ...

The purpose of the book is to give, to those who have a failing or failed business on their hands, helpful information in knowing when to close it down; encouragement in taking that step if needed; and that if they choose to close it down, to let them know that they have more options available than just declaring bankruptcy. It shows how a "self-managed liquidation" very well may be a better ... Read more

$7.99 USD or Free with Kobo Plus

The purpose of the book is to give, to those who have a failing or failed business on their hands, helpful information in knowing when to close it down; encouragement in taking that step if needed; and that if they choose to close it down, to let them know that they have more options available than just declaring bankruptcy. It shows how a "self-managed liquidation" very well may be a better
... Read more
Total Construction Project Management, Second Edition

by George J. Ritz, Sidney M. Levy ...

The most comprehensive, up-to-date construction project management systemFully revised for the latest technologies and standards, Total Construction Project Management, Second Edition provides a proven framework for completing construction jobs as specified, on schedule, and within budget. You’ll learn how to plan, organize, and control each stage of a project—from initiation to close-out.This ... Read more

$101.99 USD

The most comprehensive, up-to-date construction project management systemFully revised for the latest technologies and standards, Total Construction Project Management, Second Edition provides a proven framework for completing construction jobs as specified, on schedule, and within budget. You’ll learn how to plan, organize, and control each stage of a project—from initiation to close-out.This
... Read more
Customer Service Training for Service Technicians

Customer Service Training Series, #9

by Kimberly Peters ...

Series Book 9 - Customer Service Training Series
Repairing the equipment is just part of the job for a good technician. You must also "repair" the relationship with the customer.Customer Service Training for Service Technicians provides you with customer service training focused on the role of the technician. Learn how to use your interpersonal skills to create long lasting customers.Even more important, learn how to leverage service to bring in ... Read more

$7.99 USD or Free with Kobo Plus

Repairing the equipment is just part of the job for a good technician. You must also "repair" the relationship with the customer.Customer Service Training for Service Technicians provides you with customer service training focused on the role of the technician. Learn how to use your interpersonal skills to create long lasting customers.Even more important, learn how to leverage service to bring in
... Read more
The Clarity Field Guide

The Answers No One Else Can Give You

by Benj Miller, Chris White ...

Discover the secret to breakthrough clarity in your life and business.-------Every successful journey requires a guide that helps you identify and implement your next best steps. The Clarity Field Guide is the proven tool for business owners and entrepreneurs.Get ready to discover how to:Clarify your vision of business success.Map out practical solutions to overcome challenges.Avoid costly ... Read more

$9.99 USD or Free with Kobo Plus

Discover the secret to breakthrough clarity in your life and business.-------Every successful journey requires a guide that helps you identify and implement your next best steps. The Clarity Field Guide is the proven tool for business owners and entrepreneurs.Get ready to discover how to:Clarify your vision of business success.Map out practical solutions to overcome challenges.Avoid costly
... Read more
Memory Dojo: Infinite Memory at WIll! Train Your Mind to Remember Like the Masters

How to remember peoples names and MORE

by Jamie Best ...

Series series How to remember peoples names and MORE
Memory Dojo: Infinite Memory at WILL! Train Your Mind to Remember Like the MASTERSLearn from the Memory Masters how you can remember anything at will, including new peoples names.- Direct Memory Strategies to learn faster and more easily- Get More Done in Less Time- And Reach Your Goals Faster ... Read more

$2.99 USD

Memory Dojo: Infinite Memory at WILL! Train Your Mind to Remember Like the MASTERSLearn from the Memory Masters how you can remember anything at will, including new peoples names.- Direct Memory Strategies to learn faster and more easily- Get More Done in Less Time- And Reach Your Goals Faster
... Read more
Dialogic Organization Development

The Theory and Practice of Transformational Change

Edited by Gervase R. Bushe, Robert J. Marshak ...

A Dynamic New Approach to Organizational ChangeDialogic Organization Development is a compelling alternative to the classical action research approach to planned change. Organizations are seen as fluid, socially constructed realities that are continuously created through conversations and images. Leaders and consultants can help foster change by encouraging disruptions to taken-for-granted ways of ... Read more

$55.99 USD

A Dynamic New Approach to Organizational ChangeDialogic Organization Development is a compelling alternative to the classical action research approach to planned change. Organizations are seen as fluid, socially constructed realities that are continuously created through conversations and images. Leaders and consultants can help foster change by encouraging disruptions to taken-for-granted ways of
... Read more
Problem Solving

Guidebook for ADB-Assisted Projects

by Asian Development Bank ...

This guidebook is a product of the Asian Development Bank (ADB) Accountability Mechanism's Office of the Special Project Facilitator (OSPF). Built on the experiences and lessons of OSPF's problem solving with ADB-assisted projects, it spells out a practical approach to solving problems encountered in projects. The value of the OSPF approach to problem solving is recognized in resolving community ... Read more

$5.99 USD or Free with Kobo Plus

This guidebook is a product of the Asian Development Bank (ADB) Accountability Mechanism's Office of the Special Project Facilitator (OSPF). Built on the experiences and lessons of OSPF's problem solving with ADB-assisted projects, it spells out a practical approach to solving problems encountered in projects. The value of the OSPF approach to problem solving is recognized in resolving community
... Read more
Generative Collaboration

Releasing the Creative Power of Collective Intelligence

by Robert Brian Dilts ...

Series Book 2 - Success Factor Modeling
Working together with others in groups and teams is an increasingly common and important part of modern business and contemporary life. High performing teams demonstrate the characteristic of collective intelligence. Collective intelligence relates to the ability of people in a team, group or organization to think and act in an aligned and coordinated fashionThe fruit of effective collective ... Read more

$14.99 USD

Working together with others in groups and teams is an increasingly common and important part of modern business and contemporary life. High performing teams demonstrate the characteristic of collective intelligence. Collective intelligence relates to the ability of people in a team, group or organization to think and act in an aligned and coordinated fashionThe fruit of effective collective
... Read more
IT Governance

How Top Performers Manage IT Decision Rights for Superior Results

by Peter Weill, Jeanne W. Ross ...

Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets, IT governance links IT decisions with company objectives and monitors performance and ... Read more

$28.99 USD or Free with Kobo Plus

Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets, IT governance links IT decisions with company objectives and monitors performance and
... Read more
Self Control: Developing Amazing Willpower to Achieve Goals that Matter

by ALLAN DAVIDSON ...

FIND OUT: How to Achieve Willpower & Gain Focus to Achieve your Most Important Goals!According to a 2010 survey made by the American Psychological Association, willpower deficiency is the NUMBER ONE hurdle people face in accomplishing their worthwhile goals.In this book “SELF-CONTROL: Developing Amazing Willpower to Achieve Goals that Matter", learn the strategies and techniques in order to gain ... Read more

$2.99 USD or Free with Kobo Plus

FIND OUT: How to Achieve Willpower & Gain Focus to Achieve your Most Important Goals!According to a 2010 survey made by the American Psychological Association, willpower deficiency is the NUMBER ONE hurdle people face in accomplishing their worthwhile goals.In this book “SELF-CONTROL: Developing Amazing Willpower to Achieve Goals that Matter", learn the strategies and techniques in order to gain
... Read more
The Patient Priority: Solve Health Care's Value Crisis by Measuring and Delivering Outcomes That Matter to Patients

by Stefan Larsson, Jennifer Clawson, Josh Kellar ...

From the thought leaders at Boston Consulting Group come lessons on how leading health systems around the world are delivering patient-centered, value-based care by focusing on the health outcomes that matter to patients.To address the growing crises confronting the global health sector, health systems need to deliver better health outcomes to patients for the money spent, an approach known as ... Read more

$23.99 USD

From the thought leaders at Boston Consulting Group come lessons on how leading health systems around the world are delivering patient-centered, value-based care by focusing on the health outcomes that matter to patients.To address the growing crises confronting the global health sector, health systems need to deliver better health outcomes to patients for the money spent, an approach known as
... Read more
Smarter Collaboration

A New Approach to Breaking Down Barriers and Transforming Work

by Heidi K. Gardner, Ivan A. Matviak ...

We need a new approach for solving tough problems in a complex world—we need to collaborate smarter.Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations—and with outside partners—to solve problems, innovate, and ... Read more

$23.99 USD or Free with Kobo Plus

We need a new approach for solving tough problems in a complex world—we need to collaborate smarter.Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations—and with outside partners—to solve problems, innovate, and
... Read more
Finding Clarity

How Compassionate Accountability Builds Vibrant Relationships, Thriving Workplaces, and Meaningful Lives

by Marc Lesser ...

A SURPRISING PATH TO BREAKTHROUGH COMMUNICATION AND PROFESSIONAL SUCCESSFor Marc Lesser the key to healthy relationships and effective workplaces is compassionate accountability — a practical and trainable way to clarify and achieve shared visions of success. Numerous examples include:• facing rather than avoiding conflict for the long-term benefit of all.• working with and through difficult ... Read more

$11.59 USD

A SURPRISING PATH TO BREAKTHROUGH COMMUNICATION AND PROFESSIONAL SUCCESSFor Marc Lesser the key to healthy relationships and effective workplaces is compassionate accountability — a practical and trainable way to clarify and achieve shared visions of success. Numerous examples include:• facing rather than avoiding conflict for the long-term benefit of all.• working with and through difficult
... Read more
Getting (More of) What You Want

How the Secrets of Economics and Psychology Can Help You Negotiate Anything, in Business and in Life

by Margaret A. Neale, Thomas Z. Lys ...

Two top business professors offer up "the best research and advice on negotiation" (Chip Heath)Do you know what you want? How can you make sure you get it? Or rather, how can you convince others to give it to you? Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and ... Read more

$20.99 USD

Two top business professors offer up "the best research and advice on negotiation" (Chip Heath)Do you know what you want? How can you make sure you get it? Or rather, how can you convince others to give it to you? Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and
... Read more
意圖韌性：終止拖延萎靡的神奇之鑰！激活動機潛能，個人與團隊目標皆高效實現的強大心理力量

Intention: The Surprising Psychology of High Performers

by 麥克．詹姆斯·羅斯、塞庫爾．斯克爾．克拉斯特夫博士、丹恩．皮拉特 ...

Translated by 謝慈 ...

Series series GC標竿學院
無限意志力、驚人的原子習慣，你可以全部要！！！震撼全球的驚人發現！！麥肯錫、波士頓顧問，權威聯手的巔峰著作手機斷癮、瘦身、戒菸…很難堅持到底、力不從心，為什麼？部屬消極、低效、很難帶…「共享意圖」能徹底解決、成功變革！20道絕對有效的自我練習，徹底告別無力感與建立意圖人生Google、豐田汽車、星巴克…. 世界級A+企業成就卓越的秘密★驚人發現！拖延、厭世萎靡、惡習難改，錯不在你，而是……　　你必然有過這樣的類似經驗。莫名覺得生活乏味、失去熱忱、工作消極，對未來不再懷抱期望。於是，你「困」在公司了無生趣地等著下班、回到家「困」在沙發滿身疲憊地盯著無聊的電視畫面、「困」在床上漫無目的地滑著手機……。明知有事該處理卻提不起勁地一昧拖延，整個人陷入「遲鈍、虛無、厭世」的情緒當中。也有不少人尋求改變、想讓自己變得更好，發憤圖強要戒除壞習慣，包括手機成癮、耗時追劇、貪食變胖，不該抽菸等等 ... Read more

$10.99 USD

無限意志力、驚人的原子習慣，你可以全部要！！！震撼全球的驚人發現！！麥肯錫、波士頓顧問，權威聯手的巔峰著作手機斷癮、瘦身、戒菸…很難堅持到底、力不從心，為什麼？部屬消極、低效、很難帶…「共享意圖」能徹底解決、成功變革！20道絕對有效的自我練習，徹底告別無力感與建立意圖人生Google、豐田汽車、星巴克…. 世界級A+企業成就卓越的秘密★驚人發現！拖延、厭世萎靡、惡習難改，錯不在你，而是……　　你必然有過這樣的類似經驗。莫名覺得生活乏味、失去熱忱、工作消極，對未來不再懷抱期望。於是，你「困」在公司了無生趣地等著下班、回到家「困」在沙發滿身疲憊地盯著無聊的電視畫面、「困」在床上漫無目的地滑著手機……。明知有事該處理卻提不起勁地一昧拖延，整個人陷入「遲鈍、虛無、厭世」的情緒當中。也有不少人尋求改變、想讓自己變得更好，發憤圖強要戒除壞習慣，包括手機成癮、耗時追劇、貪食變胖，不該抽菸等等
... Read more
The Classic Collection of Henry George. Illustrated

Progress and Poverty, Social Problems, The Condition of Labour and Others

by Henry George ...

The Classic Collection of Henry George brings together some of the most influential writings of Henry George, whose ideas played a major role in shaping debates about wealth, land ownership, and economic justice in the late nineteenth century. This illustrated edition includes his landmark work Progress and Poverty, as well as important essays and lectures such as Social Problems, The Condition of ... Read more

$0.99 USD

The Classic Collection of Henry George brings together some of the most influential writings of Henry George, whose ideas played a major role in shaping debates about wealth, land ownership, and economic justice in the late nineteenth century. This illustrated edition includes his landmark work Progress and Poverty, as well as important essays and lectures such as Social Problems, The Condition of
... Read more
The Resilient Leader

Life Changing Strategies to Overcome Today's Turmoil and Tomorrow's Uncertainty

by Christine Perakis ...

Series series Ignite Reads
A simple guide to surviving and thriving in difficult situations, The Resilient Leader is the perfect tool to empower yourself and successfully lead through challenges.Everyone has encountered their own version of a Category 5 storm—whether it's the coronavirus pandemic, launching a new business, drowning in debt, enduring an emotional crisis, or actual flooding in the streets. But events that ... Read more

$8.69 USD

A simple guide to surviving and thriving in difficult situations, The Resilient Leader is the perfect tool to empower yourself and successfully lead through challenges.Everyone has encountered their own version of a Category 5 storm—whether it's the coronavirus pandemic, launching a new business, drowning in debt, enduring an emotional crisis, or actual flooding in the streets. But events that
... Read more
Bring Your "A" Game

The 10 Career Secrets of the High Achiever

by Robert J McGovern ...

The first 10 years of your career can often be the "make it or break it" period. Bring Your "A" Game shows you how to define your career plan early on, with sound advice on how to acquire the critical building blocks and time-tested workplace skills you need to get ahead.Throughout his career, Rob McGovern has employed and mentored hundreds of young professionals. In Bring Your "A" Game, he shares ... Read more

$14.39 USD

The first 10 years of your career can often be the "make it or break it" period. Bring Your "A" Game shows you how to define your career plan early on, with sound advice on how to acquire the critical building blocks and time-tested workplace skills you need to get ahead.Throughout his career, Rob McGovern has employed and mentored hundreds of young professionals. In Bring Your "A" Game, he shares
... Read more
Business Model Book, The

Design, Build And Adapt Business Ideas That Drive Business Growth

by Adam Bock ...

Adam Bock is a research academic, serial entrepreneur, and professional financier and venture consultant. As an academic, he has studied business models globally, from the US and UK to Russia and India, and has published highly cited articles about business models, including the first large-scale global study of business model innovation. As Senior Lecturer in Entrepreneurship at The University of ... Read more

$12.99 USD

Adam Bock is a research academic, serial entrepreneur, and professional financier and venture consultant. As an academic, he has studied business models globally, from the US and UK to Russia and India, and has published highly cited articles about business models, including the first large-scale global study of business model innovation. As Senior Lecturer in Entrepreneurship at The University of
... Read more
Startup Myths and Models

What You Won't Learn in Business School

by Rizwan Virk ...

Budding entrepreneurs face a challenging road. The path is not made any easier by all the clichés they hear about how to make a startup succeed—from platitudes and conventional wisdom to downright contradictions.This witty and wise guide to the dilemmas of entrepreneurship debunks widespread misconceptions about how the world of startups works and offers hard-earned advice for every step of the ... Read more

$19.99 USD

Budding entrepreneurs face a challenging road. The path is not made any easier by all the clichés they hear about how to make a startup succeed—from platitudes and conventional wisdom to downright contradictions.This witty and wise guide to the dilemmas of entrepreneurship debunks widespread misconceptions about how the world of startups works and offers hard-earned advice for every step of the
... Read more
Productive Tensions

How Every Leader Can Tackle Innovation’s Toughest Trade-Offs

by Christopher B. Bingham, Rory M. McDonald ...

Series series Management on the Cutting Edge
How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.Why is leading innovation in today’s dynamic business environment so distressingly hit-or-miss? More than 90 percent of high-potential ventures don’t reach their projected targets. Surveys show that 80 percent of executives consider innovation ... Read more

$17.99 USD

How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.Why is leading innovation in today’s dynamic business environment so distressingly hit-or-miss? More than 90 percent of high-potential ventures don’t reach their projected targets. Surveys show that 80 percent of executives consider innovation
... Read more

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