Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

The Doodle Revolution

Unlock the Power to Think Differently

by Sunni Brown ...

There is NO SUCH THING as a mindless doodleWhat did Einstein, JFK, Edison, Marie Curie, and Henry Ford have in common? They were all inveterate doodlers. These powerhouse minds knew instinctively that doodling is deep thinking in disguise-a simple, accessible, and dynamite tool for innovating and solving even the stickiest problems.Sunni Brown's mission is to bring the power of the Doodle to the ... Read more

$15.99 USD

There is NO SUCH THING as a mindless doodleWhat did Einstein, JFK, Edison, Marie Curie, and Henry Ford have in common? They were all inveterate doodlers. These powerhouse minds knew instinctively that doodling is deep thinking in disguise-a simple, accessible, and dynamite tool for innovating and solving even the stickiest problems.Sunni Brown's mission is to bring the power of the Doodle to the
... Read more
Could Should Might Don't

How We Think About the Future

by Nick Foster ...

An invaluable guide for how to think—and not to think—about the future, from one of the leading futurists of our time.You might not know the name Nick Foster, but after just a moment of googling you’ll realize he’s been guiding the missions of companies that have been shaping the world you live in. From Sony, Nokia, and Dyson to Google itself, where he was the head of design at Google X, Foster ... Read more

Was $15.99 USD Now $12.99 USD

An invaluable guide for how to think—and not to think—about the future, from one of the leading futurists of our time.You might not know the name Nick Foster, but after just a moment of googling you’ll realize he’s been guiding the missions of companies that have been shaping the world you live in. From Sony, Nokia, and Dyson to Google itself, where he was the head of design at Google X, Foster
... Read more
Wild Problems

A Guide to the Decisions That Define Us

by Russ Roberts ...

From the host of EconTalk, a guide to decision-making when you can't crunch the numbersAlgorithms and apps analyze data and tell you how to beat the traffic, what books to buy, what music to listen to, and even who to date—often with great results. But what do you do when you face the big decisions of life—the "wild problems" of who to marry, whether to have children, where to move, how to forge a ... Read more

Was $10.99 USD Now $6.99 USD

From the host of EconTalk, a guide to decision-making when you can't crunch the numbersAlgorithms and apps analyze data and tell you how to beat the traffic, what books to buy, what music to listen to, and even who to date—often with great results. But what do you do when you face the big decisions of life—the "wild problems" of who to marry, whether to have children, where to move, how to forge a
... Read more
雜訊：人類判斷的缺陷

Noise：A Flaw in Human Judgment

by 丹尼爾．康納曼, Daniel Kahneman, 奧利維．席波尼, Olivier Sibony, 凱斯．桑思汀, Cass R. Sunstein ...

Translated by 廖月娟, 周宜芳 ...

Series series 財經企管
★博客來、誠品一致選書推薦★與英美同步出版諾貝爾獎得主、《快思慢想》作者康納曼醞釀十年探測人類決策的最大黑洞社會充斥很多不合理的情況，像是不同法官對同一個案件卻有截然不同的判決、不同醫師對同一個病人的診斷有很大的差異、不同面試官對於是否錄取求職者意見大不相同，甚至就連同一個法官、醫師與面試官在不同的時間也會做出不同的判斷。為什麼會這樣？因為，只要有判斷，就會有「雜訊」而且在日常生活中，雜訊比你以為的還要多丹尼爾．康納曼、奧利維．席波尼、凱斯．桑思汀三位行為科學家發現，在醫學、法律、經濟... ... Read more

$16.99 USD

★博客來、誠品一致選書推薦★與英美同步出版諾貝爾獎得主、《快思慢想》作者康納曼醞釀十年探測人類決策的最大黑洞社會充斥很多不合理的情況，像是不同法官對同一個案件卻有截然不同的判決、不同醫師對同一個病人的診斷有很大的差異、不同面試官對於是否錄取求職者意見大不相同，甚至就連同一個法官、醫師與面試官在不同的時間也會做出不同的判斷。為什麼會這樣？因為，只要有判斷，就會有「雜訊」而且在日常生活中，雜訊比你以為的還要多丹尼爾．康納曼、奧利維．席波尼、凱斯．桑思汀三位行為科學家發現，在醫學、法律、經濟...
... Read more
Slack

Getting Past Burnout, Busywork, and the Myth of Total Efficiency

by Tom DeMarco ...

To most companies, efficiency means profits and growth. But what if your “efficient” company—the one with the reduced headcount and the “stretch” goals—is actually slowing down and losing money? What if your employees are burning out doing the work of two or more people, leaving them no time for planning, prioritizing, or even lunch? What if you’re losing employees faster than you can hire them? ... Read more

Was $9.99 USD Now $4.99 USD

To most companies, efficiency means profits and growth. But what if your “efficient” company—the one with the reduced headcount and the “stretch” goals—is actually slowing down and losing money? What if your employees are burning out doing the work of two or more people, leaving them no time for planning, prioritizing, or even lunch? What if you’re losing employees faster than you can hire them?
... Read more
Mastering Project Portfolio Management

A Systems Approach to Achieving Strategic Objectives

by Michael J. Bible, Susan S. Bivins ...

This unique text provides a holistic view of project portfolio management (PPM) that includes people, process, tools, and techniques that work synergistically within the organization to produce portfolio decisions with the best chance of success. It illustrates the entire PPM process from strategic planning through portfolio evaluation and adjustment, including prioritizing objectives, identifying ... Read more

$44.99 USD

This unique text provides a holistic view of project portfolio management (PPM) that includes people, process, tools, and techniques that work synergistically within the organization to produce portfolio decisions with the best chance of success. It illustrates the entire PPM process from strategic planning through portfolio evaluation and adjustment, including prioritizing objectives, identifying
... Read more
Crafting Engineering Strategy

How Thoughtful Decisions Solve Complex Problems

by Will Larson ...

Many engineers assume their organization doesn't have an engineering strategy—when in fact, they often do. It just may not be working. In Crafting Engineering Strategy, Will Larson (author of An Elegant Puzzle, Staff Engineer, and The Engineering Executive's Primer) offers a practical, example-rich guide to navigating technical and organizational complexity through structured, intentional strategy ... Read more

$24.99 USD

Many engineers assume their organization doesn't have an engineering strategy—when in fact, they often do. It just may not be working. In Crafting Engineering Strategy, Will Larson (author of An Elegant Puzzle, Staff Engineer, and The Engineering Executive's Primer) offers a practical, example-rich guide to navigating technical and organizational complexity through structured, intentional strategy
... Read more
The Art of Action

How Leaders Close the Gaps between Plans, Actions and Results

by Stephen Bungay ...

What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly ... Read more

$15.99 USD

What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly
... Read more
Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler ...

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight ... Read more

$15.89 USD

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight
... Read more
The Halo Effect

... and the Eight Other Business Delusions That Deceive Managers

by Phil Rosenzweig ...

Series series A Must-Read Guide for Managers
With two new chapters and a new preface, the award-winning book The Halo Effect continues to unmask the delusions found in the corporate world and provides a sharp understanding of what drives business success and failure.Too many of today’s most prominent management gurus make steel-clad guarantees based on claims of irrefutable research, promising to reveal the secrets of why one company fails ... Read more

$13.99 USD

With two new chapters and a new preface, the award-winning book The Halo Effect continues to unmask the delusions found in the corporate world and provides a sharp understanding of what drives business success and failure.Too many of today’s most prominent management gurus make steel-clad guarantees based on claims of irrefutable research, promising to reveal the secrets of why one company fails
... Read more
The Step By Step Guide to Boosting your Salary

by Natalie Fisher ...

This guide on how to negotiate your salary, will give you the quick and dirty rundown of what you need to do to get a raise or boost your pay/salary. Whether going to a job interview and want to know how to negotiate, or you’ve been in a position for a while and it’s time for a raise, the principles are basically the same. This e-book will give you the step by step principles you need to master in ... Read more

Free

This guide on how to negotiate your salary, will give you the quick and dirty rundown of what you need to do to get a raise or boost your pay/salary. Whether going to a job interview and want to know how to negotiate, or you’ve been in a position for a while and it’s time for a raise, the principles are basically the same. This e-book will give you the step by step principles you need to master in
... Read more
Fix This Next

Make the Vital Change That Will Level Up Your Business

by Mike Michalowicz ...

From Mike Michalowicz, the author of PROFIT FIRST, CLOCKWORK, and THE PUMPKIN PLAN, comes the ultimate diagnostic tool for every entrepreneur.The biggest problem entrepreneurs have is that they don't know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent -- but there's no way ... Read more

Was $11.99 USD Now $8.99 USD

From Mike Michalowicz, the author of PROFIT FIRST, CLOCKWORK, and THE PUMPKIN PLAN, comes the ultimate diagnostic tool for every entrepreneur.The biggest problem entrepreneurs have is that they don't know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent -- but there's no way
... Read more
Gerencia de ventas. Simplificada.

La verdad acerca de cómo conseguir resultados excepcionales de tu equipo de ventas

by Mike Weinberg ...

En este libro, Weinberg dice las cosas como son, exponiendo los problemas que invaden al equipo de ventas y los errores costosos que cometen incluso los gerentes de ventas mejor intencionados. La buena noticia es que con la asesoría correcta se pueden transformar los resultados.¿Por qué los equipos de ventas no alcanzan sus metas? Todos los días hay compañías, tanto grandes como pequeñas, que ... Read more

$11.99 USD

En este libro, Weinberg dice las cosas como son, exponiendo los problemas que invaden al equipo de ventas y los errores costosos que cometen incluso los gerentes de ventas mejor intencionados. La buena noticia es que con la asesoría correcta se pueden transformar los resultados.¿Por qué los equipos de ventas no alcanzan sus metas? Todos los días hay compañías, tanto grandes como pequeñas, que
... Read more
The Knowledge Illusion

Why We Never Think Alone

by Steven Sloman, Philip Fernbach ...

**“The Knowledge Illusion is filled with insights on how we should deal with our individual ignorance and collective wisdom.” —Steven PinkerWe all think we know more than we actually do.**Humans have built hugely complex societies and technologies, but most of us don’t even know how a pen or a toilet works. How have we achieved so much despite understanding so little? Cognitive scientists Steven ... Read more

$11.99 USD

**“The Knowledge Illusion is filled with insights on how we should deal with our individual ignorance and collective wisdom.” —Steven PinkerWe all think we know more than we actually do.**Humans have built hugely complex societies and technologies, but most of us don’t even know how a pen or a toilet works. How have we achieved so much despite understanding so little? Cognitive scientists Steven
... Read more
Meltdown

What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home

by Chris Clearfield, András Tilcsik ...

**NAMED A BEST BOOK OF 2018 BY THE FINANCIAL TIMESA groundbreaking take on how complexity causes failure in all kinds of modern systems--from social media to air travel--this practical and entertaining book reveals how we can prevent meltdowns in business and life"Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be, Meltdown will transform how ... Read more

$14.99 USD

**NAMED A BEST BOOK OF 2018 BY THE FINANCIAL TIMESA groundbreaking take on how complexity causes failure in all kinds of modern systems--from social media to air travel--this practical and entertaining book reveals how we can prevent meltdowns in business and life"Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be, Meltdown will transform how
... Read more
What is Lean Six Sigma

by Michael George, David Rowlands, Bill Kastle ...

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the ... Read more

$12.99 USD

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the
... Read more
The Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

by Richard Gallagher ...

Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot.By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone ... Read more

$12.99 USD

Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot.By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone
... Read more
Reengineering the Corporation

Manifesto for Business Revolution, A

by Michael Hammer, James Champy ...

Was $11.99 USD Now $9.99 USD
Cracking Creativity

The Secrets of Creative Genius

by Michael Michalko ...

From the bestselling author of Thinkertoys, this follow up brings innovative creative thinking techniques within reach, giving you the tools to tackle everyday challenges in new ways.Internationally renowned business creativity expert, Michael Michalko will show you how creative people think—and how to put their secrets to work for you in business and in your personal life. You don't have to be a ... Read more

$12.99 USD

From the bestselling author of Thinkertoys, this follow up brings innovative creative thinking techniques within reach, giving you the tools to tackle everyday challenges in new ways.Internationally renowned business creativity expert, Michael Michalko will show you how creative people think—and how to put their secrets to work for you in business and in your personal life. You don't have to be a
... Read more
Getting to Neutral

How to Conquer Negativity and Thrive in a Chaotic World

by Trevor Moawad, Andy Staples ...

Foreword by CiaraIn this breakthrough book, the author of Wall Street Journal bestseller It Takes What It Takes provides life-changing, step-by-step guidance on how to successfully navigate adversity and defeat negativity by downshifting to neutral thinking.It’s easy to be positive when everything is coming up roses. But what happens when life goes sideways? Many of us lapse into a self-defeating ... Read more

$7.99 USD

Foreword by CiaraIn this breakthrough book, the author of Wall Street Journal bestseller It Takes What It Takes provides life-changing, step-by-step guidance on how to successfully navigate adversity and defeat negativity by downshifting to neutral thinking.It’s easy to be positive when everything is coming up roses. But what happens when life goes sideways? Many of us lapse into a self-defeating
... Read more
The Decision Book

Fifty Models for Strategic Thinking

by Mikael Krogerus, Roman Tschäppeler ...

Translated by Jenny Piening ...

An updated edition of the international bestseller that distills into a single volume the fifty best decision-making models.Every day, we face the same questions: How do I make the right decision? How can I work more efficiently? And, on a more personal level, what do I want?This updated edition of the international bestseller distills into a single volume the fifty best decision-making models ... Read more

$12.29 USD

An updated edition of the international bestseller that distills into a single volume the fifty best decision-making models.Every day, we face the same questions: How do I make the right decision? How can I work more efficiently? And, on a more personal level, what do I want?This updated edition of the international bestseller distills into a single volume the fifty best decision-making models
... Read more
Perfect Phrases for Performance Reviews 2/E

by Douglas Max, Robert Bacal ...

Series series Perfect Phrases Series
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs?This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready ... Read more

$10.39 USD

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs?This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready
... Read more
Fixed.

How to Perfect the Fine Art of Problem Solving

by Amy E. Herman ...

With Amy Herman’s Fixed., we now have access to what the FBI, NATO, the State Department, Interpol, Scotland Yard, and many more organizations and their leaders have been using to solve their most intractable problems.Demonstrating a powerful paradigm shift for finding solutions, Herman teaches us to see things differently, using art to challenge our default thinking and open up possibilities ... Read more

$19.49 USD

With Amy Herman’s Fixed., we now have access to what the FBI, NATO, the State Department, Interpol, Scotland Yard, and many more organizations and their leaders have been using to solve their most intractable problems.Demonstrating a powerful paradigm shift for finding solutions, Herman teaches us to see things differently, using art to challenge our default thinking and open up possibilities
... Read more
The Positive Dog

A Story About the Power of Positivity

by Jon Gordon ...

Series series Jon Gordon
**More than 100,000 soldDiscover the benefits of being positive.**We all have two dogs inside of us. One dog is positive, happy, optimistic, and hopeful. The other dog is negative, mad, sad, pessimistic, and fearful. These two dogs often fight inside us, but guess who wins the fight? The one you feed the most. So begins the story about a negative mutt named Matt and a big dog named Bubba who ... Read more

$13.00 USD

**More than 100,000 soldDiscover the benefits of being positive.**We all have two dogs inside of us. One dog is positive, happy, optimistic, and hopeful. The other dog is negative, mad, sad, pessimistic, and fearful. These two dogs often fight inside us, but guess who wins the fight? The one you feed the most. So begins the story about a negative mutt named Matt and a big dog named Bubba who
... Read more

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