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  • Who the Hell Wants to Work for You?

    Mastering Employee Engagement

    In Who the Hell Wants to Work for You? Mastering Employee Engagement, Tim Eisenhauer explains and unifies the groundbreaking employee engagement practices of America's most admired companies.It shows the role of individuals, managers, and executives in building a new kind of workplace.And it uses the collective experience of hundreds of employers through research and case examples to help you -- ... Leer más

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  • The Millionaire Messenger

    Make a Difference and a Fortune Sharing Your Advice

    The #1 New York Times bestseller from world-renowned advice expert teaches everyday people how to share their story and wisdom with the world and build a lucrative business doing so.In this game-changing book by Brendon Burchard, founder of Experts Academy, you’ll discover: Your life story and experience have greater importance and market value than you probably ever dreamed.You are here to make a ... Leer más

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  • Body of Work

    Finding the Thread That Ties Your Story Together

    de Pamela Slim ...
    These days it's increasingly rare to have a stable career in any field. More and more of us are blending big company jobs, startup gigs, freelance work, and volunteer side projects. We take chances to expand our knowledge, capabilities, and experience. But how do we make sense of that kind of career - and explain it? Pamela Slim, the acclaimed author of Escape from Cubicle Nation, gives us the ... Leer más

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  • Never Lose a Customer Again

    Turn Any Sale into Lifelong Loyalty in 100 Days

    de Joey Coleman ...
    Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences.While new customers experience joy, ... Leer más

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  • Suddenly in Charge

    Managing Up, Managing Down, Succeeding All Around

    "The best advice is simple, direct, and immediately actionable. Roberta delivers on all this and more. A lifesaving guide for any new manager!" - Marshall GoldsmithAs companies reorganize and reengineer, people are finding themselves tossed into management every day with little to no training or preparation. Literally two books in one, Suddenly in Charge provides all of the tools necessary to be ... Leer más

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  • Effective Immediately

    How to Fit In, Stand Out, and Move Up at Your First Real Job

    When you’re new to the workforce, ambition and talent aren’t enough—getting on the fast track to success requires much more.If you’re a recent college graduate or new hire, Effective Immediately shows you how to excel at your first job and jump-start your career. As an up-and-coming professional, you’ll learn how to transform yourself from entry-level employee into skilled, invaluable all-star ... Leer más

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  • The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

    de Hyken,Shep ...
    Customer service isnt a departmentits a philosophy that includes every person and aspect of the best and brightest companies. In a tough competitive and price-sensitive economy customer service is one of the most essential tools to separate your business from the competition. In this sequel to the bestseller The Cult of the Customer Shep Hyken delivers seven powerful strategies that any ... Leer más

    $8.99 USD o gratis con Kobo Plus

  • Creative Strategy and the Business of Design

    de Douglas Davis ...
    The Business Skills Every Creative Needs!Remaining relevant as a creative professional takes more than creativity--you need to understand the language of business. The problem is that design school doesn't teach the strategic language that is now essential to getting your job done. Creative Strategy and the Business of Design fills that void and teaches left-brain business skills to right-brain ... Leer más

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  • Marketing to Millennials

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    The Powerful Secret to Creating a Business and Life That Matter

    “Evan consumes so much content and then knows how to DJ it to inspire people.”—Gary Vaynerchuk, New York Times bestselling author of #AskGaryVee and Jab, Jab, Jab, Right HookIn this bold and empowering guide, entrepreneur and social media sensation Evan Carmichael shares the secret to turbo-charging your path to success on your own terms. With thought-provoking questions and inspiring, instructive ... Leer más

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  • The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving

    Quick, Effective Activities for Making Great Impressions, Problem-Solving and Improved Customer Serv

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    More than 700,000 books sold in the Big Book series!Always say and do the right thing at the right time! Developing the necessary skills critical to teamwork and company success—taught in a fun group formatMeeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of ... Leer más

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  • The Networking Survival Guide, Second Edition

    Practical Advice to Help You Gain Confidence, Approach People, and Get the Success You Want

    de Diane Darling ...
    Praise for the first edition of The Networking Survival Guide“Any way you look at it, other people are your greatest resource. Diane Darling’s in-depth, easy-to-follow instructions will fill your life with opportunities to meet these people and reap the rewards.”Nicholas Boothman, author of How to Make People Like You in 90 Seconds or Less and How to Connect in Business in 90 Seconds or ... Leer más

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