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  • Manufacturing Execution Systems: An Operations Management Approach, 2e Textbook & Workbook Set

    Series series International Society of Automation
    Manufacturing Execution Systems: An Operations Management Approach and the accompanying workbook were designed to help manufacturing operations management (MOM) practitioners and students understand how to implement and utilize manufacturing execution systems (MES) to optimize data collection and review, improve process efficiency and ensure/improve product quality to achieve the desired return on ... Leer más

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    About a year ago, we published the Cloud Academy primer "Shedding Light on Cloud Computing". Since then, interest in cloud computing has blossomed and I have had the opportunity to present our Cloud Academy content at cloud computing events around the world. This new book encapsulates the insights and knowledge gathered from the conversations at these events. That includes the dialogue with cloud ... Leer más

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  • ITIL® – A Pocket Guide 2011 Edition

    de Jan a.o. ...
    For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT ... Leer más

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  • ITIL® 4 – A Pocket Guide

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    The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL ... Leer más

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  • Passing the ITIL® Foundation Exam

    For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. In addition it gives sample questions ... Leer más

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  • Servicing Itsm

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    What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastructure. Its all herecomplete service descriptions, catalog and portfolio templates, service implementation plans, service governance processes, ... Leer más

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  • High Velocity Itsm

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  • TOGAF® 9 Foundation Study Guide

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  • ITIL® V3 - A Pocket Guide

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  • ITIL(R) 4 Foundation Courseware - English

    ITIL(R) 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL(R) 4.The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the ... Leer más

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  • The TOGAF® Enterprise Architecture Foundation Study Guide

    Preparation for the TOGAF Enterprise Architecture Part 1 Examination

    Series Libro 1 - Open Group Series
    The TOGAF® Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world's leading organizations to improve business efficiency. The TOGAF Certification Program has enabled more than 100,000 Enterprise Architects and trainers around the globe to demonstrate their proven knowledge of the framework and method. This is the book you need to ... Leer más

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  • Mastering Software Quality Assurance

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