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1 - 12 de 12 resultados para “s vandermerwe”
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  • Breaking Through, 2nd Edition

    Implementing Disruptive Customer Centricity

    de S. Vandermerwe ...
    Series series Business and Management (R0)
    Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don't know how to execute it or sell the processes internally. This thoroughly revised edition of Breaking Through guides readers systematically through the ten breakthrough points of implementation, to explain how to execute a transformation to customer centricity, so ... Leer más

    $49.99 USD

  • Die vrou van die klippesee

    de Meg Vandermerwe ...
    Kreefsmous Hendrik dog hy yl toe hy ’n beseerde jong vrou op ’n verlate strand aan die Weskus kry, want waar haar bene moet wees, groei ’n visstert, sterk en stewig soos ’n tuna s’n.Miskien is die wese een van die watermense waaroor sy vrou Rebekkah gepraat het voordat sy vir ewig die see in verdwyn het. Of dalk is sy dit wat die ou Xhosamense ’n “mamlambo” noem.Hendrik se lewe verander handomkeer ... Leer más

    $10.99 USD

  • Zebra Crossing

    de Meg Vandermerwe ...
    Ghost. Ape. Living dead. Young and albino, Chipo has been called many things, but to her mother – Zimbabwe’s most loyal Manchester United supporter – she had always been a gift.On the eve of the World Cup, Chipo and her brother flee to Cape Town, hoping for a better life and to share in the excitement of the greatest sporting event ever to take place in Africa. But the Mother City’s infamous Long ... Leer más

    $5.99 USD

  • Zebra Crossing

    de Meg Vandermerwe ...
    ghost. ape. living dead. Young Chipo has been called many names, but to her mother – Zimbabwe’s most loyal Manchester United supporter – she had always just been Chipo, meaning gift. On the eve of the World Cup, Chipo and her brother flee to Cape Town hoping for a better life and to share in the excitement of the greatest sporting event ever to take place in Africa. But the Mother City’s infamous ... Leer más

    $8.99 USD

  • Audiolibro

    Baby and Newborn Sleep are Correlated to their Brain Growth?

    de Bloomfield - Bloggson ...
    Narrado por Sharon Vandermerwe ...

    Completo

    56 minutos

    If you want to know how and how much sleep affects your baby's development, then read on.Do you want to know the mechanisms that regulate the development of your child's brain?Do you want to do everything you can to ensure the healthy development of your child's thoughts?This mini-guide contains many points for reflection that every new father and mother should keep in mind.You'll listen to:- how ... Leer más

    $8.99 USD o gratis con Kobo Plus

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  • Dancing in the Dust

    de Kagiso Lesego Molope ...
    It is the turbulent 1980s in apartheid South Africa, when even the ordinary life is full of danger and uncertainty. What will tomorrow bring? Tihelo, a thirteen-year-old girl, lives with her older sister Keitumetse and their mother Kgomotso. Kgomotso works as a maid for a white household in the city and has to depend on the neighbours to keep an eye on the girls; one day she does not come home ... Leer más

    $9.45 USD

  • Selling Luxury

    Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

    de Robin Lent, Genevieve Tour ...
    Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell.In Selling ... Leer más

    $19.00 USD

  • Delivering Knock Your Socks Off Service

    de Performance Research Associates ...
    What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back.In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the ... Leer más

    $12.99 USD

  • The Handbook of Risk Management

    Implementing a Post-Crisis Corporate Culture

    de Philippe Carrel ...
    Series series The Wiley Finance Series
    This handbook shows a firm how to repurpose its risk management in order to design and implement a corporate culture which involves all business units and individuals at each level of the hierarchy, how to analyse its risk appetite, translate it into risk policies and risk targets and distribute responsibilities and capabilities accordingly. The book explains how to identify risk exposure across ... Leer más

    $80.00 USD

  • The Complete Idiot's Guide to Great Customer Service

    de Ron Karr ...
    You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how ... Leer más

    $8.99 USD

  • Managing Towards Supply Chain Maturity

    Business Process Outsourcing and Offshoring

    Edición de M. Szymczak ...
    Series series Business and Management (R0)
    This text takes a view of the crucial issues involved in supply chain management. The discussion introduces the concept of risk, information and social capital management that will ensure supply chain excellence and maturity according to the Poirier's model. ... Leer más

    $89.99 USD

  • Defining and Measuring Economic Resilience from a Societal, Environmental and Security Perspective

    de Adam Rose ...
    Series series Economics and Finance (R0)
    This volume presents an economic framework for the analysis of resilience in relation to societal, environmental, and personal security perspectives. It offers a rigorous definition of economic resilience and an operational metric, and it shows how they can be applied to measuring and applying the concept to private and public decision making. Major dimensions of resilience and their implications ... Leer más

    $80.99 USD