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  • Performance Consulting

    A Strategic Process to Improve, Measure, and Sustain Organizational Results

    "A potent tool and practical resource for everyone who practices in the talent development and organizational improvement field." —Chip R. Bell, author of Inside Your Customer's ImaginationNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One ... Leer más

    $12.99 USD o gratis con Kobo Plus

  • Proving the Value of Soft Skills

    Measuring Impact and Calculating ROI

    A Step-by-Step Guide to Showing the Value of Soft Skill ProgramsAs organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of ... Leer más

    $28.99 USD o gratis con Kobo Plus

  • Show the Value of What You Do

    Measuring and Achieving Success in Any Endeavor

    By the winners of the Association for Talent Development's 2022 Thought Leader award!Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use.In an era of evidence-based inquiry, people need to be able to demonstrate the value of their projects credibly. But how do you do that when there isn't an obvious measure ... Leer más

    $14.39 USD o gratis con Kobo Plus

  • The ASTD Handbook of Measuring and Evaluating Training

    Edición de Patricia Pulliam Phillips ...
    A follow-on to ASTD's best-selling ASTD Handbook for Workplace Learning Professionals, the ASTD Handbook of Measuring and Evaluating Training includes more than 20 chapters written by preeminent practitioners in the learning evaluation field. This practical, how-to handbook covers best practices of learning evaluation and includes information about using technology and evaluating e-learning. Broad ... Leer más

    $93.99 USD o gratis con Kobo Plus

  • ROI Basics, 2nd Edition

    Your essential guide to calculating return on investment.Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability.Its five-level evaluation framework includes:Level 1: Reaction and Planned ActionLevel 2: LearningLevel 3: Application and ... Leer más

    $21.99 USD o gratis con Kobo Plus

  • 10 Steps to Successful Business Alignment

    Defining business alignment as the process of “ensuring that a new project, program, or process is connected directly to business impact measures, usually expressed in terms such as output, quality, cost, or time,” 10 Steps to Successful Business Alignment offers concrete input, detailed suggestions, and pragmatic know-how on how to plan for, implement, and maintain effective alignment for ... Leer más

    $14.99 USD o gratis con Kobo Plus

  • Measuring the Success of Organization Development

    A Step-by-Step Guide for Measuring Impact and Calculating ROI

    Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI, by Patricia Pulliam Phillips, Lizette Zuniga, and Jack J. Phillips, examines the strategic role of organizational development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to ... Leer más

    $28.99 USD o gratis con Kobo Plus

  • Measuring ROI in Learning & Development

    Case Studies from Global Organizations

    How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ... Leer más

    $28.99 USD o gratis con Kobo Plus

  • Measuring the Success of Sales Training

    A Step-by-Step Guide for Measuring Impact and Calculating ROI

    It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the sales gains after the program has been conducted. But credibly Measuring the Success of Sales Training programs is a bit more involved than that. Experts in the practice of ROI measurement, Jack and ... Leer más

    $28.99 USD o gratis con Kobo Plus

  • Beyond Learning Objectives

    Develop Measurable Objectives That Link to The Bottom Line

    Today's organizations demand a focus on higher-level objectives—objectives that clearly provide business impact and value and satisfy the expectations of a wide range of key stakeholders.If you're involved in implementing projects, programs, initiatives, or solutions in your organization, Beyond Learning Objectives can help you meet these new expectations. This book provides step-by-step processes ... Leer más

    $30.99 USD o gratis con Kobo Plus

  • Measuring for Success

    What CEOs Really Think about Learning Investments

    Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not "get" the value of learning and training initiatives. Often, these same professionals are left wondering what measuring stick is most meaningful to their company's purse string holders. Based on interviews, surveys, research, and briefings with senior management and C-Level ... Leer más

    $28.99 USD o gratis con Kobo Plus

  • Real World Training Evaluation

    Navigating Common Constraints for Exceptional Results

    Is your program ready for the real world?Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind.In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and ... Leer más

    $21.99 USD o gratis con Kobo Plus