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  • Enabling World-Class Decisions for Banks and Credit Unions: Making Dollars and Sense of Your Data

    The world of banking is speeding up and changes are rippling across the globe with blazing speed. If your organization is slow to respond, you will fall behind. One of the best investments you can make in this technology-driven marketplace is to empower your employees to make fast, smart decisions. To do that, you need to arm them with modern, integrated corporate performance management tools to ... Leer más

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  • Enabling World-Class Decisions for Asia Pacific (APAC): The Executive’s Guide to Understanding & Deploying Modern Corporate Performance Management Solutions for Asia Pacific

    One of the best investments you can make in this technology-driven marketplace is to empower employees to make fast, smart decisions. To do that, you need to arm them with modern, integrated corporate perfor-mance management tools so they can set goals, adjust plans and budgets, and monitor performance. In Enabling World-Class Decisions for Asia Pacific, five technology executives in corporate ... Leer más

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  • Enabling World-Class Decisions: The Executive’s Guide to Understanding & Deploying Modern Corporate Performance Management Solutions

    The world is speeding up, and changes are rippling across the globe with blazing speed. If your organization is slow to respond, you can quickly fall behind. One of the best investments you can make in this technology-driven marketplace is to empower employees to make fast, smart decisions. To do that, you need to arm them with modern, integrated corporate performance tools to maximize their ... Leer más

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  • ITIL® V3 - A Pocket Guide

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    Note: This pocket book is available in several languages: English, German, French.This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the lifecycle approach? ... Leer más

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  • High Velocity Itsm

    Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing

    If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid ... Leer más

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  • First Steps in SAP: second, extended edition

    Do you want to understand the basic fundamentals of SAP software without having to work through 400 pages or more? Yes? Then this book is for you! The authors concentrate on the essentials and spare you all the details you do not need as a beginner. Using simple, step-by-step examples, walk through the fundamentals of the SAP Enterprise Resource Planning (ERP) system including navigation, ... Leer más

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  • A Manager's Guide to Data Warehousing

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    Aimed at helping business and IT managers clearly communicate with each other, this helpful book addresses concerns straight-on and provides practical methods to building a collaborative data warehouse . You’ll get clear explanations of the goals and objectives of each stage of the data warehouse lifecycle while learning the roles that both business managers and technicians play at each stage. ... Leer más

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  • ERP Implementation

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  • Implementing Itsm

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  • CRM For Dummies

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    Save time, save money, and grow your business with more effective CRMCRM For Dummies is the small business leader's guide to managing customer interactions. Customer relationship management is a critical part of any business, and it encompasses everything from business strategy and HR to sales, marketing, events, and more. Solutions exist for businesses of any size, but how do you know which one ... Leer más

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