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1 - 12 de 12 resultados para “laura elgeti”
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  • Customer Success Management – Kundenerfolg als Geschäftsstrategie

    Wie Business-Kunden ihre Ziele erreichen können

    de Michael Kleinaltenkamp, Katharina Prohl-Schwenke, Laura Elgeti ...
    Series series Business and Economics (German Language)
    Ende 2024 gaben fast 250.000 Personen auf LinkedIn an, eine Position als Customer Success Manager zu bekleiden. Customer Success Management (CSM) ist somit die am schnellsten wachsende Unternehmensfunktion. Zunächst in ausgewählten Dienstleistungsunternehmen implementiert, verbreitet sich CSM inzwischen weltweit und branchenübergreifend vor allem in Unternehmen, die serviceorientierte Lösungen ... Leer más

    $40.99 USD

  • Customer Success Management

    Helping Business Customers Achieve Their Goals

    de Michael Kleinaltenkamp, Katharina Prohl-Schwenke, Laura Elgeti ...
    Series series Business and Management (R0)
    End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service businesses, but currently CSM applications are spreading globally across industries.This book provides a clear understanding of CSM for practitioners based on ... Leer más

    $98.09 USD

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  • Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

    de Peter Franz, Mathias Kirchmer ...
    Seize the competitive advantage with BPM at the heart of your strategyValue-Driven Business Process Management provides the rationale and methods for using business Process Management (BPM) to gain clarity on how your business operates and develop the ability to put new ideas into action quickly. You learn how to redirect your focus from a "method-and-tool" view of BPM to a more broadly informed ... Leer más

    $25.99 USD

  • Competency-Based Human Resource Management

    Discover a New System for Unleashing the Productive Power of Exemplary Performers

    de David D. Dubois, William J. Rothwell ...
    Why a focus on jobs is not enoughForce-fitting employees to job descriptions leads to unhappy people and substandard performance. For years, HR professionals have struggled with this dilemma. But it doesn't have to be that way.Competency-Based Human Resource Management describes a new model of performance management that matches employee talents to the work that must be done. By focusing on the ... Leer más

    $24.99 USD

  • Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

    de Bahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount, NOVACES, LLC ...
    PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS"If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insightful books on TOC, not just for healthcare, that I have ever read."--BOB SPROULL, author of The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of ConstraintsPerformance Improvement ... Leer más

    $55.89 USD

  • From Analyst to Leader

    Elevating the Role of the Business Analyst

    de Lori Lindbergh PMP, Richard VanderHorst PMP, Kathleen B. Hass PMP, Kimi Ziemski PMP ...
    Become equipped with the principles, knowledge, practices, and tools need to assume a leadership role in an organization. From Analyst to Leader: Elevating the Role of the Business Analyst uncovers the unique challenges for the business analyst to transition from a support role to a central leader serving as change agent, visionary, and credible leader. ... Leer más

    $26.99 USD

  • A Handbook of Business Transformation Management Methodology

    Edición de Axel Uhl, Lars Alexander Gollenia ...
    This book provides an integrative Business Transformation Management Methodology, the BTM², with an emphasis on the balance between the rational aspects of transformation and the often underestimated emotional readiness of employees to absorb and accept transformation initiatives.Comprising four phases - Envision, Engage, Transform, and Optimize - the methodology integrates expertise from areas ... Leer más

    $77.99 USD

  • Strategic Leadership of Portfolio and Project Management

    Bridging the Gaps Between Setting and Executing Strategy

    de Timothy J. Kloppenborg, Laurence J. Laning ...
    As an executive, your organization may have limited resources. This book will instruct you and your leadership teams on implementing strategy through identifying, selecting, prioritizing, resourcing, and governing an optimal work portfolio. You’ll learn how to sponsor every project stage, as well as leading project managers as direct reports. Detailed advice is given for developing project ... Leer más

    $6.99 USD

  • Market Segmentation Success

    Making It Happen!

    de Sally Dibb, Lyndon Simkin ...
    Market segmentation is a main aspect of an effective business strategy, but implementation is often difficult and ultimately unsuccessful. Market Segmentation Success: Making It Happen! offers a solid review of the concepts of market segmentation and target market selection, as well as clearly explaining how to create market segments, how to select ... Leer más

    $100.99 USD

  • E-commerce Operations Management (2nd Edition)

    de Marc J Schniederjans, Qing Cao, Jason H Triche ...
    This updated edition of the book blends in new e-commerce technologies. Mobile commerce (M-commerce) and use of cloud computing are offering a new set of challenges and opportunities for those individuals who know what they are and how they are related to e-commerce. Their use opens up new markets, expanding the need for larger operations, which in turn requires greater knowledge of the operations ... Leer más

    $25.99 USD

  • Topics In Lean Supply Chain Management

    de Marc J Schniederjans, Dara G Schniederjans, Ashlyn M Schniederjans ...
    New Edition: Topics in Lean Supply Chain Management (2nd Edition)This uniquely designed textbook is structured to support educators in teaching the lean supply chain principles, concepts, and ideas used by industry and researched by scholars. It examines a wide range of current topical subjects in a structured format to help educators impart the value of combining lean management with supply chain ... Leer más

    $41.99 USD

  • Managing Project Quality

    de Timothy J. Kloppenborg PhD, Joseph A. Petrick PhD, SPHR ...
    Make breakthroughs in project quality by combining project management with quality management - this books shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality. ... Leer más

    $21.99 USD