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    A practical, concise guide to improving business performance by properly applying quality management methods"Dr. Juran's wisdom on quality and management is timeless. The tenets of modern quality that were forged by Dr. Juran in the second half of the 20th century are made contemporary by Joe DeFeo's practical experience and application of these principles in hundreds of organizations. This book ... Leer más

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  • Juran's Quality Handbook 7E (PB)

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  • Results Without Authority

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