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  • Das hat ja was mit mir zu tun!?

    Macht- und rassismuskritische Perspektiven für Beratung, Therapie und Supervision

    Series series Beratung, Coaching, Supervision
    Verinnerlichte Bilder und (un)bewusste Grundhaltungen haben starke Auswirkungen auf das gesellschaftliche und individuelle Leben. Dementsprechend drückt sich rassistische Diskriminierung durch alltägliche Handlungen, Denkweisen und Verhaltensmuster in vielen Bereichen aus – auch im Kontext professioneller Beratung. Dieses Buch richtet sich an Berater:innen, die sich mit Rassismus in Bezug auf die ... Leer más

    $28.99 USD o gratis con Kobo Plus

  • Weihnachtsduft und Erfindergeist. 24 Geschichten über berühmte Frauen

    Adventskalender

    Das perfekte Geschenk für alle Mütter, Schwestern und Freundinnen. Ein Adventskalender über berühmte Frauen, eine Reise durch die Jahrhunderte mit unterschiedlichen Weihnachtsfesten und Traditionen.»Wien glitzerte in vorweihnachtlicher Pracht. In den Einkaufsstraßen standen geschmückte Christbäume, der Duft nach Zimt und gebrannten Nüssen strömte aus den Konditoreien, und die zarte Schneehaube tat ... Leer más

    $11.99 USD

  • The Only Sales Guide You'll Ever Need

    The USA Today bestseller by the star sales speaker and author of The Sales Blog that reveals how all salespeople can attain huge sales success through strategies backed by extensive research and experience.Anthony Iannarino never set out to become a salesman, let alone a sales manager, speaker, coach, or writer of the most prominent blog about the art and science of great selling. He fell into his ... Leer más

    $14.99 USD

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  • Eat Their Lunch

    Winning Customers Away from Your Competition

    The first ever playbook for B2B salespeople on how to win clients and customers who are already being serviced by your competition, from the author of The Only Sales Guide You'll Ever Need and The Lost Art of Closing.Like it or not, sales is often a zero-sum game: Your win is someone else's loss. Most salespeople work in mature, overcrowded industries, your offerings perceived (often unfairly) as ... Leer más

    $10.99 USD

  • High-Profit Prospecting

    Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results

    Search engines and social media have changed how prospecting pipelines for salespeople are built today, but the vitality of the pipeline itself has not. The key to success for every salesperson is his pipeline of prospects.In High-Profit Prospecting, sales expert Mark Hunter shatters costly prospecting myths and eliminates confusion about what works today.Merging new strategies with proven ... Leer más

    $12.99 USD

  • High-Profit Selling

    Win the Sale Without Compromising on Price

    de Mark Hunter ...
    This book teaches salespeople to rethink their approach to sales goals--so they not only sell a greater quantity but sell with the bottom line in mind.In the high-pressure quest to make a sale, acquire a contract, and beat out other bidders, sales professionals frequently resort to short-term strategies like cutting prices, offering discounts, or making other concessions. By explaining how short ... Leer más

    $12.99 USD o gratis con Kobo Plus

  • How I Raised Myself From Failure to Success in Selling

    de Frank Bettger ...
    A business classic endorsed by Dale Carnegie, How I Raised Myself from Failure to Success in Selling is for anyone whose job it is to sell. Whether you are selling houses or mutual funds, advertisements or ideas—or anything else—this book is for you.When Frank Bettger was twenty-nine he was a failed insurance salesman. By the time he was forty he owned a country estate and could have retired. What ... Leer más

    $9.99 USD

  • Exactly What to Say: The Magic Words for Influence and Impact

    de Phil Jones ...
    Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.Best ... Leer más

    $7.99 USD o gratis con Kobo Plus

  • Beyond the Sales Process

    12 Proven Strategies for a Customer-Driven World

    If you want to gain the winning edge for your sales performance, it’s time to embrace the entire customer life cycle.Your job may be all about sales, but not your customers. Did you know that the average executive spends less than 5 percent of their time engaged in the buying of products and services? Therefore, sales professionals who focus solely on the moment of the sale have made a fatal ... Leer más

    $7.99 USD

  • Power Phone Scripts

    500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales

    de Mike Brooks ...
    Start closing sales like top producers!Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they’ve thought about it and ... Leer más

    $18.00 USD

  • Complaint Management Excellence

    Creating Customer Loyalty through Service Recovery

    de Sarah Cook ...
    Across the global economy, customers' expectations are continually rising - but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both lose existing customers and alienate potential new ones. Complaint Management Excellence provides practical advice, tools and techniques for ... Leer más

    $46.99 USD

  • Sandler Enterprise Selling (PB)

    The comprehensive 6-stage selling program from Sandler Training--"Top 20 Sales Training Company" by Selling Power MagazineCompetitively pursuing large, complex accounts is perhaps the greatest challenge for selling teams. To keep treasured clients and gain new ones, you need a system to win business with profitable enterprise clients, serve them effectively and grow the relationships over time.You ... Leer más

    $22.99 USD