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Social Media Equals Social Customer

Managing Customer Experience in the Age of Social Media

de Donnovan Simon ...

Its hard to believe that just ten years ago, few people had even heard of social media. Today its a critical part of doing businessand yet many companies still dont realize the power of connecting with people online. To get the most out of these relationships, its important to develop strategies that engage both existing and potential customers.Author Donnovan Simon, an expert communicator, ... Leer más

$3.99 USD

Its hard to believe that just ten years ago, few people had even heard of social media. Today its a critical part of doing businessand yet many companies still dont realize the power of connecting with people online. To get the most out of these relationships, its important to develop strategies that engage both existing and potential customers.Author Donnovan Simon, an expert communicator,
... Leer más
The Way You Make Me Feel

20 Lessons in Customer Service

de Donnovan Simon ...

Customers are thrilled by service which makes them feel important, if only for the moment. The Way You Make Me Feel is a collection of interactions which focus on the varying emotions that come into play as people provided and received service in everyday situations. It captures that fact that often there is a lack of alignment between what the provider of the service and the receiver of the ... Leer más

$8.99 USD

Customers are thrilled by service which makes them feel important, if only for the moment. The Way You Make Me Feel is a collection of interactions which focus on the varying emotions that come into play as people provided and received service in everyday situations. It captures that fact that often there is a lack of alignment between what the provider of the service and the receiver of the
... Leer más

A Joosr Guide to... The 4-Hour Work Week by Timothy Ferriss: Escape the 9-5, Live Anywhere and Join the New Rich

de Joosr ...

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.You don't have to wait until you retire to get the ... Leer más

$2.99 USD o gratis con Kobo Plus

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.You don't have to wait until you retire to get the
... Leer más
A Joosr Guide to... Secrets of the Millionaire Mind by T. Harv Eker: Think Rich to Get Rich

de Joosr ...

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.We all dream about being financially free. However, ... Leer más

$2.99 USD o gratis con Kobo Plus

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.We all dream about being financially free. However,
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The Escape Manifesto

Quit Your Corporate Job. Do Something Different!

de Escape The City ...

Rob, Dom and Mikey were fed up with the corporate treadmill. When they decided to change careers, they looked for a website to help them escape - except there wasn't one. So they started their own. Three years later and they have started a movement called Escape the City. Over 100,000 people have joined www.escapethecity.org in pursuit of exciting and unconventional careers. They are the first ... Leer más

$19.95 USD

Disponible también en: Audiolibro

Rob, Dom and Mikey were fed up with the corporate treadmill. When they decided to change careers, they looked for a website to help them escape - except there wasn't one. So they started their own. Three years later and they have started a movement called Escape the City. Over 100,000 people have joined www.escapethecity.org in pursuit of exciting and unconventional careers. They are the first
... Leer más

Disponible también en: Audiolibro
Be a Brilliant Entrepreneur: Flash

de Alex McMillan ...

The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. Be a Brilliant Entrepreneur is a short, simple and to-the-point guide to getting your enterprise off the ground.. In just 96 pages, with help and advice from successful entrepreneurs, the reader will discover how to give fulfil ... Leer más

$3.99 USD

The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. Be a Brilliant Entrepreneur is a short, simple and to-the-point guide to getting your enterprise off the ground.. In just 96 pages, with help and advice from successful entrepreneurs, the reader will discover how to give fulfil
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Networking

How to Get Your Black Belt in Business Success

de Helen Nicholson ...

Networking is THE essential business tool in today’s business world Do you want to build a network of useful contacts in order to kick-start your career but don’t know how? Are you aware of the crucial importance of networking but lack the know-how to get started? Or do you think networking entails just pitching up at a cocktail party and handing out your business cards? If any of the above, this ... Leer más

$7.89 USD

Networking is THE essential business tool in today’s business world Do you want to build a network of useful contacts in order to kick-start your career but don’t know how? Are you aware of the crucial importance of networking but lack the know-how to get started? Or do you think networking entails just pitching up at a cocktail party and handing out your business cards? If any of the above, this
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On Time Delivery: A Real Lean Manufacturing Story

de Giles Johnston ...

Do you deliver on time?On Time Delivery is one of those hygiene factors you get with business life. You expect your products to be shipped on time, just like you expect the quality to be right. When delivery performance is poor then a whole load of chaos can ensue, and this time depleting phenomenon can put your whole business on the 'back foot'.Read about the improvement from a 'hands on' ... Leer más

$3.99 USD o gratis con Kobo Plus

Do you deliver on time?On Time Delivery is one of those hygiene factors you get with business life. You expect your products to be shipped on time, just like you expect the quality to be right. When delivery performance is poor then a whole load of chaos can ensue, and this time depleting phenomenon can put your whole business on the 'back foot'.Read about the improvement from a 'hands on'
... Leer más
The 10 Mistakes Businesses Make

de Roger Mendelson ...

Roger Mendelson has been in business for more than 30 years and today operates the largest privately owned debt recovery business in Australia with more than 40,000 clients.Running a large, diversified national debt collection business has exposed him to the 'graveyard end' of the business world and has shown him firsthand the common mistakes that many businesses make - and their consequences.As a ... Leer más

$2.99 USD o gratis con Kobo Plus

Roger Mendelson has been in business for more than 30 years and today operates the largest privately owned debt recovery business in Australia with more than 40,000 clients.Running a large, diversified national debt collection business has exposed him to the 'graveyard end' of the business world and has shown him firsthand the common mistakes that many businesses make - and their consequences.As a
... Leer más
Accountants: The Natural Trusted Advisors

How Proactive Value-Added Services Can Help You Live Up to Your Status

de Colin Dunn ...

Accountants are routinely awarded the accolade of ‘trusted advisor’. Yet many accountants, bogged down with compliance work, spend most of their time writing history instead of helping their clients make history. There has been much talk about how accountants should embrace value-based, business improvement services so that they can step up and truly embrace their trusted advisor status. Yet ... Leer más

$9.99 USD o gratis con Kobo Plus

Accountants are routinely awarded the accolade of ‘trusted advisor’. Yet many accountants, bogged down with compliance work, spend most of their time writing history instead of helping their clients make history. There has been much talk about how accountants should embrace value-based, business improvement services so that they can step up and truly embrace their trusted advisor status. Yet
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Tafelberg Short: Your Small Business Nightmare

And how to wake up

de Bertie du Plessis ...

Series series Tafelberg Kort/Tafelberg Short
Do you work yourself to death without making enough money? Are you are at the crossroads and don't know where to turn next? If your small business dream has turned into a nightmare, then this book is for you. Business consultant and popular blogger Bertie du Plessis provides you with sensible, realistic ways of getting yourself out of the mess - and into the black. Packed with hard-won, straight ... Leer más

$3.99 USD

Do you work yourself to death without making enough money? Are you are at the crossroads and don't know where to turn next? If your small business dream has turned into a nightmare, then this book is for you. Business consultant and popular blogger Bertie du Plessis provides you with sensible, realistic ways of getting yourself out of the mess - and into the black. Packed with hard-won, straight
... Leer más
The Risk Free SME

de Richard Diston ...

Modern risk management practices have failed miserably. We have seen corporate giants collapsing when they have the resources and advice that should have made their failures avoidable. So what went wrong?The Risk Free SME suggests that the approach taken to risk management is flawed at its very foundation and that a different approach is required. It is commonly agreed that small to medium sized ... Leer más

$0.99 USD o gratis con Kobo Plus

Modern risk management practices have failed miserably. We have seen corporate giants collapsing when they have the resources and advice that should have made their failures avoidable. So what went wrong?The Risk Free SME suggests that the approach taken to risk management is flawed at its very foundation and that a different approach is required. It is commonly agreed that small to medium sized
... Leer más

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“donnovan simon”

Social Media Equals Social Customer

The Way You Make Me Feel

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A Joosr Guide to... The 4-Hour Work Week by Timothy Ferriss: Escape the 9-5, Live Anywhere and Join the New Rich

A Joosr Guide to... Secrets of the Millionaire Mind by T. Harv Eker: Think Rich to Get Rich

The Escape Manifesto

Be a Brilliant Entrepreneur: Flash

Networking

On Time Delivery: A Real Lean Manufacturing Story

The 10 Mistakes Businesses Make

Accountants: The Natural Trusted Advisors

Tafelberg Short: Your Small Business Nightmare

The Risk Free SME

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