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“aidan lawes”

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  • IT Service Management

    Support for your ITSM Foundation exam - Third edition

    de John Sansbury, Ernest Brewster, Aidan Lawes, Richard Griffiths ...
    Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, ... Leer más

    $37.99 USD

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  • Lean and the Art of Cloud Computing Management

    de Gregor Petri ...
    About a year ago, we published the Cloud Academy primer "Shedding Light on Cloud Computing". Since then, interest in cloud computing has blossomed and I have had the opportunity to present our Cloud Academy content at cloud computing events around the world. This new book encapsulates the insights and knowledge gathered from the conversations at these events. That includes the dialogue with cloud ... Leer más

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  • ITIL® – A Pocket Guide 2011 Edition

    de Jan a.o. ...
    For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT ... Leer más

    $36.99 USD

  • Passing the ITIL foundation excam 2011

    de David Pultorak, Jon E Nelson, Vince Pultorak ...
    Series Libro 1 - Best practice
    This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. The content of this book is based on the ITIL® 2011 Edition core guidance and APMGs ITIL Foundation Certificate syllabus edition 2011. Written by globally experienced trainers and reviewed by other professionals ... Leer más

    $41.99 USD

  • PMBOK Quick Implementation Guide - Standard Introduction, Tips for Successful PMBOK Managed Projects, FAQs, Mapping Responsibilities, Terms and Definitions

    de Daniel Lawson ...
    The author has collected the experiences of organizations, quality managers and auditors who have actually worked with the present version of the PMBOK standard. This hard-won experience is presented here in this leading guide to understanding and satisfying the requirements of PMBOK, and to applying the principles that underpin this internationally recognized family of standards for managing and ... Leer más

    $23.99 USD o gratis con Kobo Plus

  • The Comprehensive Project Management Guide - The Basics of Project Management plus an Overview of the Major Frameworks

    de Ivanka Menken ...
    This work serves practitioners and organizations with a standard Project Management Book that describe good practices, globally recognized credentials that certify project management expertise, and resources for professional development.Stand out from the crowd and demonstrate your project management skills with a globally recognized credential.Strong project management knowledge is the key to ... Leer más

    $17.99 USD o gratis con Kobo Plus

  • IT Service Management Based on ITIL® 2011 Edition

    de Pierre Bernard ...
    For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on ... Leer más

    $45.99 USD o gratis con Kobo Plus

  • IT4IT™ for Managing the Business of IT – A Management Guide

    de Rob al. ...
    The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. This book includes ... Leer más

    $27.99 USD

  • Project Management 2009 Edition

    based on PRINCE2

    de Bert Hedeman, Gabor Vis van Heemst, Hans Fredriksz ...
    Series series Best practice
    Note: This book is available in several languages: English, Dutch. An increasing number of companies are working in a project-like manner, using the PRINCE2 project management method. The advantages of a standard method are great: a uniform method of working and terminology makes projects comparable, transferable and orderly. Moreover, PRINCE2 has additional qualities, such as the standard no go ... Leer más

    $40.99 USD

  • Solution Architecture Foundations

    de Mark Lovatt ...
    This authoritative and practical introduction to solution architecture is suitable for new entrants to the field but also of benefit to experienced professionals wishing to consolidate their knowledge and skills. Tools and techniques are presented in the context of a framework and life cycle, taking a problem or idea through logical steps to design a holistic, evidence-based solution. There is a ... Leer más

    $37.99 USD

  • ITIL® 4 High-velocity IT (HVIT)

    Your companion to the ITIL 4 Managing Professional HVIT certification

    de Claire Agutter ...
    ITIL® 4 High-velocity ITIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, supporting those involved in the delivery of digital products and services and anyone working on ... Leer más

    $32.99 USD o gratis con Kobo Plus

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • ITIL 4 Foundation Revision Guide

    de Alison Cartlidge, IT service management UK ...
    This revision guide will help all those who are preparing to take their ITIL 4 Foundation examination. A practical portable pocket-size reference for easy review and testing. Key examination topics are outlined concisely covering concepts, guiding principles, the four dimensions of service management, the ITIL service value system, the service value chain and ITIL practices. Sample questions and ... Leer más

    $16.99 USD o gratis con Kobo Plus