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“adrian palmer”

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  • The Future of Relationship Marketing

    Edición de David Bejou, Adrian Palmer ...
    The best papers from the Eleventh Annual Colloquium in Relationship Marketing held in Cheltenham, United Kingdom in 2003The impact of a positive buyer-seller relationship on the profits and customer retention of any company should never be minimized. The Future of Relationship Marketing presents carefully chosen proceedings from the Eleventh Annual Colloquium in Relationship Marketing (Cheltenham, ... Leer más

    $86.99 USD

  • Audiolibro

    The Forgotten Soldier

    He wasn’t a soldier, he was just a boy

    de Charlie Connelly ...
    Narrado por Adrian Palmer ...

    Completo

    8 hora 25 minutos

    Bestselling author Charlie Connelly returns with a First World War memoir of his great uncle, Edward Connelly, who was an ordinary boy sent to fight in a war the likes of which the world had never seen.But this is not just his story; it is the story of all the young forgotten soldiers who fought and bravely died for their countryThe Forgotten Soldier tells the story of Private Edward Connelly, ... Leer más

    $24.99 USD

    Disponible también en: eBook

    Disponible también en: eBook

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  • Audiolibro

    Constance Street

    The true story of one family and one street in London’s East End

    de Charlie Connelly ...
    Narrado por Leighton Pugh ...

    Completo

    7 hora 50 minutos

    One forgotten street, 12 unforgettable women.‘’Ang on boy, Joan’s got sumfink to show yer.’ She rummaged in a drawer for a moment, pulled out a piece of paper and handed it to me.‘Constance Street,’ she said. ‘As I remember it.’Through the story of one street – Constance Street – we hear the true life tales of a tight knit group of working class women in the East End of London set against a ... Leer más

    $24.99 USD

    Disponible también en: eBook

    Disponible también en: eBook

  • Delivering Happiness

    A Path to Profits, Passion, and Purpose

    de Tony Hsieh ...
    Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos.As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth and harmony. It might sound crazy, but Hsieh believes that we can prioritize company culture, make money, ... Leer más

    Antes $11.99 USD Ahora $1.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • The Complete Idiot's Guide to Cold Calling

    Expert Advice for Overcoming Fear, Building Confidence, and Finding Your Sales V

    de Keith Rosen MCC ...
    Does this sound familiar? “If I could get in front of the prospect, the rest of the selling process becomes easier. It’s just getting in front of them that’s the challenge.” The fact is most cold calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort, but because they lack a prospecting system they are comfortable with and can trust to generate greater, ... Leer más

    $8.99 USD

  • Perfect Phrases for Customer Service, Second Edition

    de Robert Bacal ...
    Series series Perfect Phrases Series
    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee.Perfect Phrases for Customer Service, second edition, provides the language you need ... Leer más

    $12.99 USD

  • Delivering Knock Your Socks Off Service

    de Performance Research Associates ...
    What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back.In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the ... Leer más

    $12.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Strategy from the Outside In: Profiting from Customer Value

    de Christine Moorman, George S. Day ...
    Make customer value a C-Suite priority for lasting profits and growthWhile the Great Recession ravaged the balance sheets of long-standing leaders in their respective industries, many companies have actually gained market share, grown revenuesand profits, and created more value for customers. These are not flash-in-the-pan companies—world-beatersone year and stragglers the next. They are companies ... Leer más

    $25.19 USD

  • The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

    de Hyken,Shep ...
    Customer service isnt a departmentits a philosophy that includes every person and aspect of the best and brightest companies. In a tough competitive and price-sensitive economy customer service is one of the most essential tools to separate your business from the competition. In this sequel to the bestseller The Cult of the Customer Shep Hyken delivers seven powerful strategies that any ... Leer más

    $8.99 USD o gratis con Kobo Plus

  • 1,001 Ways to Keep Customers Coming Back

    WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line

    de Donna Greiner, Theodore B. Kinni ...
    Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer LoyaltyImagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep ... Leer más

    $14.99 USD

  • The Experience

    The 5 Principles of Disney Service and Relationship Excellence

    de Bruce Loeffler, Brian Church ...
    Bring Disney-level customer experience to your organization with insider guidanceThe Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience — the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with ... Leer más

    $17.00 USD

  • Be Your Customer's Hero

    Real-World Tips and Techniques for the Service Front Lines

    de Adam Toporek ...
    On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help.Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you ... Leer más

    $9.99 USD o gratis con Kobo Plus