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Winning The War for Talent

How to Attract and Keep the People Who Make Your Business Profitable

by Mandy Johnson ...

A new system of people practices that produce extraordinary business resultsHiring and retaining great people is the key to profitable growth, but it is the number one issue keeping leaders and managers awake at night. Winning the War for Talent addresses this issue with an unconventional ‘how to’ guide of innovative techniques to source and retain skilled staff. This book shows you how to do away ... Read more

$16.00 USD

A new system of people practices that produce extraordinary business resultsHiring and retaining great people is the key to profitable growth, but it is the number one issue keeping leaders and managers awake at night. Winning the War for Talent addresses this issue with an unconventional ‘how to’ guide of innovative techniques to source and retain skilled staff. This book shows you how to do away
... Read more
Audiobook

Family Village Tribe

The Evolution of Flight Centre

by Mandy Johnson ...

Narrated by Mandy Johnson, Graham Turner ...

Unabridged

12 hours 40 min

Flight Centre Limited is an anomaly in the business world – a modern-day organisation that uses Stone Age strategies to achieve phenomenal success. ‘I didn’t realise my life had been hijacked until a year after it happened.’ That’s Mandy Johnson’s take on her introduction into the world of Flight Centre Limited – the travel company that divides its workforce into prehistoric ‘families’, ‘villages’ ... Read more

$24.99 USD

Flight Centre Limited is an anomaly in the business world – a modern-day organisation that uses Stone Age strategies to achieve phenomenal success. ‘I didn’t realise my life had been hijacked until a year after it happened.’ That’s Mandy Johnson’s take on her introduction into the world of Flight Centre Limited – the travel company that divides its workforce into prehistoric ‘families’, ‘villages’
... Read more

How to Sell Anything

What the Best Salespeople Know, Do, and Say

by Jeremy Cassell, Tom Bird ...

Beat your sales target every time with the UK’s bestselling book on sales—How to Sell Anything (previously titled Brilliant Selling). Whether you are a novice salesperson just breaking into the industry or a tested veteran waiting to take the next step, these pages will show you how to instantly improve your performance and get you started on the path toward success you’ve always dreamed of and ... Read more

$8.99 USD

Beat your sales target every time with the UK’s bestselling book on sales—How to Sell Anything (previously titled Brilliant Selling). Whether you are a novice salesperson just breaking into the industry or a tested veteran waiting to take the next step, these pages will show you how to instantly improve your performance and get you started on the path toward success you’ve always dreamed of and
... Read more
Customer Care Excellence

How to Create an Effective Customer Focus

by Sarah Cook ...

Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.In clear, ... Read more

$41.99 USD

Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.In clear,
... Read more
How To Succeed at Interviews 4th Edition

by Dr. Rob Yeung ...

The new edition of this best-selling book tells you how to: * Give impressive answers to over 200 interview questions * Deal with interview nerves and project total confidence * Pass psychometric tests, competency-based questions, and assessment centres * Avoid the traps that interviewers lay for unwary job seekers * Turn every interview question to your advantage ... Read more

Was $3.99 USD Now $2.99 USD

The new edition of this best-selling book tells you how to: * Give impressive answers to over 200 interview questions * Deal with interview nerves and project total confidence * Pass psychometric tests, competency-based questions, and assessment centres * Avoid the traps that interviewers lay for unwary job seekers * Turn every interview question to your advantage
... Read more
Building a Winning Career

A comprehensive blueprint for job hunting success in turbulent times

by William Cowan ...

'William Cowan's Building a Winning Career is an exceptional resource, standing out as one of the most comprehensive and impactful books I've encountered in my 40 years as a senior HR executive managing recruiting and career transitions.'- Bob Gerst, Host of the PEOPLE IN TRANSITION podcast.Do you know how to seek out and win your next executive role?Are you well prepared to take the next steps in ... Read more

$14.29 USD

'William Cowan's Building a Winning Career is an exceptional resource, standing out as one of the most comprehensive and impactful books I've encountered in my 40 years as a senior HR executive managing recruiting and career transitions.'- Bob Gerst, Host of the PEOPLE IN TRANSITION podcast.Do you know how to seek out and win your next executive role?Are you well prepared to take the next steps in
... Read more
B2B Marketing Strategy

Differentiate, Develop and Deliver Lasting Customer Engagement

by Heidi Taylor ...

B2B marketing is functioning in an increasingly fast-paced and complex business landscape, with a wealth of new technologies, tools and channels, and where customers are more in control of the buying process than ever before. With the imperative to become 'digital', B2B marketers have become consumed by the marketing activity itself - the tactics - instead of the outcomes marketers want and need ... Read more

$35.99 USD

B2B marketing is functioning in an increasingly fast-paced and complex business landscape, with a wealth of new technologies, tools and channels, and where customers are more in control of the buying process than ever before. With the imperative to become 'digital', B2B marketers have become consumed by the marketing activity itself - the tactics - instead of the outcomes marketers want and need
... Read more
Smart Answers to Tricky Interview Questions

How to prepare for a job-winning interview

by Dr. Rob Yeung ...

This is a book for job seekers that covers just about every interview scenario that they might have to deal with and includes over 200 examples of just about every question they may be asked, with examples of appropriate answers.Provides inside information from an author who is frequently asked by organisations to interview candidates, design assessment centres, and train interviewers. He writes ... Read more

$2.99 USD

This is a book for job seekers that covers just about every interview scenario that they might have to deal with and includes over 200 examples of just about every question they may be asked, with examples of appropriate answers.Provides inside information from an author who is frequently asked by organisations to interview candidates, design assessment centres, and train interviewers. He writes
... Read more
The Future of the Sales Profession

How to Survive the Big Cull and Become One of Your Industry's Most Sought-After B2B Sales Professionals

by Graham Hawkins ...

B2B sales is harder than ever before.Product lifecycles are getting shorter, sales cycles are getting longer, there are more competitors entering the market, and buyers are doing most of their research online before they even call you. When you finally get the meeting, buyers only want your best price.Despite all of this, your manager keeps asking for more – more calls, more meetings, faster, ... Read more

$6.99 USD

B2B sales is harder than ever before.Product lifecycles are getting shorter, sales cycles are getting longer, there are more competitors entering the market, and buyers are doing most of their research online before they even call you. When you finally get the meeting, buyers only want your best price.Despite all of this, your manager keeps asking for more – more calls, more meetings, faster,
... Read more
HR Disrupted

It’s time for something different (2nd Edition)

by Lucy Adams ...

THE NEW AND UPDATED EDITION OF THE CLASSIC WORK ON DISRUPTIVE HR. THE WAY WE WORK IS CHANGING FAST, AND TRADITIONAL HR IS NO LONGER FIT FOR PURPOSE.Equipping our organizations to meet today’s demands requires something very different. This book provides HR professionals with:a compelling case for changing HRpractical people solutions for a disrupted worldstrategies to make the changes they ... Read more

$8.69 USD or Free with Kobo Plus

THE NEW AND UPDATED EDITION OF THE CLASSIC WORK ON DISRUPTIVE HR. THE WAY WE WORK IS CHANGING FAST, AND TRADITIONAL HR IS NO LONGER FIT FOR PURPOSE.Equipping our organizations to meet today’s demands requires something very different. This book provides HR professionals with:a compelling case for changing HRpractical people solutions for a disrupted worldstrategies to make the changes they
... Read more
The Best Leaders Don't Shout

by Bruce Cotterill ...

In The Best Leaders Don’t Shout, Bruce shares the lessons learned as he and his teams have defended businesses against the threats of the poor performance he inherited, and then turned those same businesses around into highly profitable organisations with engaged teams and ecstatic customers. His jargon free and simple approach to leadership provides an enlightened pathway for anyone wanting to be ... Read more

$5.99 USD or Free with Kobo Plus

In The Best Leaders Don’t Shout, Bruce shares the lessons learned as he and his teams have defended businesses against the threats of the poor performance he inherited, and then turned those same businesses around into highly profitable organisations with engaged teams and ecstatic customers. His jargon free and simple approach to leadership provides an enlightened pathway for anyone wanting to be
... Read more
Brilliant Selling

by Tom Bird, Jeremy Cassell ...

Series series Brilliant Business
You can sell anything you want and targets are always achievable – Brilliant Selling will show you how. Whether you’re new to selling or want to take yourself to the next level, this bestelling, and definitive guide will show you how to instantly improve your sales performance.The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and ... Read more

$10.79 USD

You can sell anything you want and targets are always achievable – Brilliant Selling will show you how. Whether you’re new to selling or want to take yourself to the next level, this bestelling, and definitive guide will show you how to instantly improve your sales performance.The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and
... Read more

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Winning The War for Talent

Family Village Tribe

People who read these also enjoyed

How to Sell Anything

Customer Care Excellence

How To Succeed at Interviews 4th Edition

Building a Winning Career

B2B Marketing Strategy

Smart Answers to Tricky Interview Questions

The Future of the Sales Profession

HR Disrupted

The Best Leaders Don't Shout

Brilliant Selling

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