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If Disney Ran Your Hospital

9 1/2 Things You Would Do Differently

by Fred Lee ...

The 9 1/2 principles in this highly personal and refreshingly written book will help any hospital team gain the extraordinary competitive advantage that comes from being seen as “the best” by their own employees, consumers, and community. It takes profound knowledge, not usually taught in business schools, to create and maintain an environment where people feel they are working with friends who ... Read more

$9.99 USD

The 9 1/2 principles in this highly personal and refreshingly written book will help any hospital team gain the extraordinary competitive advantage that comes from being seen as “the best” by their own employees, consumers, and community. It takes profound knowledge, not usually taught in business schools, to create and maintain an environment where people feel they are working with friends who
... Read more
Adopting Blockchain and Cryptocurrency

Embracing a Digital Future

by Fred Lee Brandon III ...

Over the last few years, you may have heard a buzz going on about cryptocurrency. Bitcoin, the most notable of all cryptocurrencies, is slowly becoming a household topic. Blockchain, on the other hand, you may not have heard of unless you're in the tech industry. But what is a blockchain? And how does it relate to cryptocurrency? In Adopting Blockchain and Cryptocurrency, we'll look at use cases ... Read more

$4.99 USD or Free with Kobo Plus

Over the last few years, you may have heard a buzz going on about cryptocurrency. Bitcoin, the most notable of all cryptocurrencies, is slowly becoming a household topic. Blockchain, on the other hand, you may not have heard of unless you're in the tech industry. But what is a blockchain? And how does it relate to cryptocurrency? In Adopting Blockchain and Cryptocurrency, we'll look at use cases
... Read more
Beyond Disney: Heartwiring Healthcare Excellence

Restoring the Art of Compassion and Empathy

by Fred Lee, Rosemary DeAngelis Laird ...

Series series If Disney Ran your Hospital
Fred Lee changed the discussion about the patient experience with his bestselling book If Disney Ran Your Hospital – 9 ½ Things You Would Do Differently. With the release of Beyond Disney: Heartwiring Healthcare Excellence - Restoring the Art of Compassion and Empathy, Fred and co-author Dr. Rosemary Laird encourage all of us to raise the bar again.To be Heartwired is to know and use the patient’s ... Read more

$9.99 USD

Fred Lee changed the discussion about the patient experience with his bestselling book If Disney Ran Your Hospital – 9 ½ Things You Would Do Differently. With the release of Beyond Disney: Heartwiring Healthcare Excellence - Restoring the Art of Compassion and Empathy, Fred and co-author Dr. Rosemary Laird encourage all of us to raise the bar again.To be Heartwired is to know and use the patient’s
... Read more
Knowing Him by Heart

African Americans on Abraham Lincoln

by Rodney O. Davis, Douglas L. Wilson, Michael Burlingame, Richard Carwardine, Edna Greene Medford, James Oakes, Matthew Pinsker0, Gerald J Prokopowicz1, John R Sellers2, Jennifer L Weber3, Frederick Douglass4, H. Ford Douglas5, Thomas Hamilton6, Robert Hamilton7, Jabez P Campbell8, Henry McNeal Turner9, Daniel Alexander Payne0, Henry Highland Garnet1, Philip A Bell2, Edward M Thomas3, Alfred P Smith4, Frances Ellen Watkins Harper5, George B Vashon6, Thomas Strother7, Ezra R Johnson8, Alexander T CPS9, James Smith0, Alexander T Augusta1, Jeremiah B Sanderson2, Osborne P Anderson3, Thomas Morris Chester4, James H Hudson5, John Proctor6, Robert Purvis7, Hannah Johnson8, Leonard A Grimes9, Jeremiah Asher0, John Willis Menard1, Henry African Civilization Society2, William Florville3, Henry Johnson4, Thomas R Street5, John H Morgan6, Mattild Burr7, Amos G Beman8, Richard H Cain9, Jean Baptiste Roudanez0, Arnold Bertonneau1, George E North Carolina Freedmen2, Don Carlos Rutter3, George E Stephens4, James W.C Pennington5, S.W. "Africano"6, Annie Davis7, S.W. Chase8, Sojourner Truth9, Martin Delany0, George Washington1, Isaac J Hill2, Alexander H Newton3, Jacob Thomas4, Angeline R Demby5, Henry O Wagoner6, George W Le Vere7, Elizabeth Keckley8, Paul Trevigne9, Thomas N.C Liverpool0, H Cordelia1, George Washington Williams2, Emmanuel K Love3, William S Scarborough4, John Mercer Langston5, Peter H Clark6, EWS Hammond7, Charles W Anderson8, Booker T Washington9, Harriet Tubman0, Julius F Taylor1, Ida B Wells-Barnett2, Paul Laurence Dunbar3, Elizabeth Thomas4, Archibald H Grimke5, Elizabeth Keckly6, William A Sinclair7, Jesse Max Barber8, Mary Church Terrell9, T. Thomas Fortune0, Reverdy C Ransom1, W. E. B Du Bois2, William Monroe Trotter3, Maude K Griffin4, Hightower T Kealing5, Silas X Floyd6, George L Knox7, Thomas S Inborden8, George W Henderson9, William Pickens00, Kelly Miller01, Etta M. T. Cottin02, John M Gandy03, Fred R Moore04, Sylvanie F Williams05, Harry C Smith06, James H Magee07, James L Curtis08, John W. E. Bowen Sr09, Cora J Ball10, Thomas Nelson Baker11, Josephine Silone Yates12, James Weldon Johnson13, William H Lewis14, John H Murphy Sr15, Robert R Wright Sr16, Theophile T Allain17, Oliva Ward Bush-Banks18, Richard W Gadsden19, Edward A Johnson20, Alice Dunbar-Nelson21, Hubert H Harrison22, Carter G Woodson23, Robert R Moton24, Georgia Douglas Johnson25, LANGSTON HUGHES26, Charles Chesnutt27, Walter White28, Lamar Perkins29, Samuel A Haynes30, William E Lilly31, Robert L Vann32, William Lloyd Imes33, Eugene Gordon34, Arthur W Mitchell35, Grace Evans36, Aaron H Payne37, Claude McKay38, Roscoe Conkling Simmons39, Joel A Rogers40, Mary McLeod Bethune41, John Hope Franklin42, Ella Baker43, Luther Porter Jackson44, Willard Townsend45, Ralph J Bunche46, Roy Wilkins47, Mordecai W Johnson48, Carl J Murphy49, Jackie Robinson50, Martin Luther King Jr51, Thurgood Marshall52, Edith Sampson53, Benjamin Quarles54, St. Clair Drake55, Charles H Wesley56, Daisy Bates57, Julius Malcolm X58, Gwendolyn Brooks59, Julius Lester60, Lerone Bennett Jr61, Henry Lee Moon62, John H Sengstacke63, Norman E. W. Hodges64, Arvarh E. Strickland65, Mary Frances Berry66, Vincent Harding67, Clarence Thomas68, Barbara Jeanne Fields69, Henry Louis Gates Jr70, Barack Obama71 ...

Winner of an Abraham Lincoln Institute Book AwardThough not blind to Abraham Lincoln's imperfections, Black Americans long ago laid a heartfelt claim to his legacy. At the same time, they have consciously reshaped the sixteenth president's image for their own social and political ends. Frederick Hord and Matthew D. Norman's anthology explores the complex nature of views on Lincoln through the ... Read more

$11.59 USD

Winner of an Abraham Lincoln Institute Book AwardThough not blind to Abraham Lincoln's imperfections, Black Americans long ago laid a heartfelt claim to his legacy. At the same time, they have consciously reshaped the sixteenth president's image for their own social and political ends. Frederick Hord and Matthew D. Norman's anthology explores the complex nature of views on Lincoln through the
... Read more
Audiobook

Agincourt (Unabridged)

optional

by George Payne Rainsford JAMES ...

Narrated by Dustin Somers, Lakendra Kirkwood, Fred Lee, Michael Martinez ...

Unabridged

16 hours 40 min

The Battle of Agincourt provided a surprise English victory in the Hundred Years' War. It took place in 1415 and brought a turning point in the war between France and England after failed negotiations. This romance by James begins in the lead-up to the battle, with the mysterious "Hal of Hadnock" shown hospitality by Sir Philip Beauchamp while on an unknown journey. He is befriended by young ... Read more

$4.99 USD

The Battle of Agincourt provided a surprise English victory in the Hundred Years' War. It took place in 1415 and brought a turning point in the war between France and England after failed negotiations. This romance by James begins in the lead-up to the battle, with the mysterious "Hal of Hadnock" shown hospitality by Sir Philip Beauchamp while on an unknown journey. He is befriended by young
... Read more

Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations

by Leonard Berry, Kent Seltman ...

Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system ... Read more

$20.79 USD

Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system
... Read more
Decisive

How to Make Better Choices in Life and Work

by Chip Heath, Dan Heath ...

Chip and Dan Heath, the bestselling authors of Switch and Made to Stick, tackle one of the most critical topics in our work and personal lives: how to make better decisions.　Research in psychology has revealed that our decisions are disrupted by an array of biases and irrationalities: We’re overconfident. We seek out information that supports us and downplay information that doesn’t. We get ... Read more

Was $9.99 USD Now $1.99 USD

Also available as: Audiobook

Chip and Dan Heath, the bestselling authors of Switch and Made to Stick, tackle one of the most critical topics in our work and personal lives: how to make better decisions.　Research in psychology has revealed that our decisions are disrupted by an array of biases and irrationalities: We’re overconfident. We seek out information that supports us and downplay information that doesn’t. We get
... Read more

Also available as: Audiobook
Search Inside Yourself

The Unexpected Path to Achieving Success, Happiness (and World Peace)

by Chade-Meng Tan, Daniel Goleman, Jon Kabat-Zinn ...

With Search Inside Yourself, Chade-Meng Tan, one of Google’s earliest engineers and personal growth pioneer, offers a proven, science-backed method for enhancing mindfulness and emotional intelligence in life and work.Meng’s job is to teach Google’s best and brightest how to apply mindfulness techniques in the office and beyond; now, readers everywhere can get insider access to one of the most ... Read more

$6.99 USD

With Search Inside Yourself, Chade-Meng Tan, one of Google’s earliest engineers and personal growth pioneer, offers a proven, science-backed method for enhancing mindfulness and emotional intelligence in life and work.Meng’s job is to teach Google’s best and brightest how to apply mindfulness techniques in the office and beyond; now, readers everywhere can get insider access to one of the most
... Read more
You Can Heal Your Life

by Louise Hay ...

AN INTERNATIONAL SENSATION AND A NEW YORK TIMES BESTSELLER THAT SOLD OVER 50 MILLION COPIESTHE DEFINITIVE GUIDE ON SELF-HEALING, AFFIRMATIONS, AND THE POWER OF THE MIND TO HEAL THE BODY“Louise Hay writes to your soul—where all healing begins. I love this book . . . and I love Louise Hay.”— Dr. Wayne W. Dyer, author of The Power of IntentionYou Can Heal Your Life has... ... Read more

$10.99 USD

AN INTERNATIONAL SENSATION AND A NEW YORK TIMES BESTSELLER THAT SOLD OVER 50 MILLION COPIESTHE DEFINITIVE GUIDE ON SELF-HEALING, AFFIRMATIONS, AND THE POWER OF THE MIND TO HEAL THE BODY“Louise Hay writes to your soul—where all healing begins. I love this book . . . and I love Louise Hay.”— Dr. Wayne W. Dyer, author of The Power of IntentionYou Can Heal Your Life has...
... Read more
The Reason I Jump

The Inner Voice of a Thirteen-Year-Old Boy with Autism

by Naoki Higashida ...

Translated by KA Yoshida, David Mitchell ...

“One of the most remarkable books I’ve ever read. It’s truly moving, eye-opening, incredibly vivid.”—Jon Stewart, The Daily ShowNAMED ONE OF THE BEST BOOKS OF THE YEAR BYNPR • The Wall Street Journal • Bloomberg Business • BookishFINALIST FOR THE BOOKS FOR A BETTER LIFE FIRST BOOK AWARD • NEW YORK TIMES BESTSELLERYou’ve never read a book like The Reason I Jump</... ... Read more

$14.99 USD

Also available as: Audiobook

“One of the most remarkable books I’ve ever read. It’s truly moving, eye-opening, incredibly vivid.”—Jon Stewart, The Daily ShowNAMED ONE OF THE BEST BOOKS OF THE YEAR BYNPR • The Wall Street Journal • Bloomberg Business • BookishFINALIST FOR THE BOOKS FOR A BETTER LIFE FIRST BOOK AWARD • NEW YORK TIMES BESTSELLERYou’ve never read a book like The Reason I Jump</...
... Read more

Also available as: Audiobook
The Boy No One Loved

A Heartbreaking True Story of Abuse, Abandonment and Betrayal

by Casey Watson ...

Sunday Times bestselling author and foster carer Casey Watson’s first heartbreaking memoir.Justin was five years old; his brothers two and three. Their mother, a heroin addict, had left them alone again. Later that day, after trying to burn down the family home, Justin was taken into care.Justin was taken into care at the age of five after deliberately burning down his family home. Six years on, ... Read more

$12.99 USD

Sunday Times bestselling author and foster carer Casey Watson’s first heartbreaking memoir.Justin was five years old; his brothers two and three. Their mother, a heroin addict, had left them alone again. Later that day, after trying to burn down the family home, Justin was taken into care.Justin was taken into care at the age of five after deliberately burning down his family home. Six years on,
... Read more
Good to Great

Why Some Companies Make the Leap...And Others Don't

by Jim Collins ...

Series Book 1 - Good to Great

$14.99 USD

Also available as: Audiobook

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“fred lee”

If Disney Ran Your Hospital

Adopting Blockchain and Cryptocurrency

Beyond Disney: Heartwiring Healthcare Excellence

Knowing Him by Heart

Agincourt (Unabridged)

People who read these also enjoyed

Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations

Decisive

Search Inside Yourself

You Can Heal Your Life

The Reason I Jump

The Boy No One Loved

Good to Great

eReaders

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Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

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