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Breaking the Heart Open

The Shaping of a Psychologist

by Tony Bates ...

Bestselling author and psychologist Tony Bates has spent his whole career examining and seeking to understand the lives of others. Here, he turns his therapeutic eye on himself and describes the events and people in his own life that have made him the insightful thinker and teacher that he is today. Tony recalls traumatic events in his childhood that reverberated throughout his life for many years ... Read more

$27.09 USD or Free with Kobo Plus

Also available as: Audiobook

Bestselling author and psychologist Tony Bates has spent his whole career examining and seeking to understand the lives of others. Here, he turns his therapeutic eye on himself and describes the events and people in his own life that have made him the insightful thinker and teacher that he is today. Tony recalls traumatic events in his childhood that reverberated throughout his life for many years
... Read more

Also available as: Audiobook
Coming Through Depression

A Mindful Approach to Recovery

by Tony Bates ...

While intended primarily as a guide to recovery for anyone who is experiencing depression, this book is also written with the relatives and friends of that person in mind, hoping they can make sense of what can be a difficult experience to grasp from the 'outside'. Understanding the journey through depression by all who are affected can act as a bridge between people who feel isolated by ... Read more

$10.99 USD or Free with Kobo Plus

While intended primarily as a guide to recovery for anyone who is experiencing depression, this book is also written with the relatives and friends of that person in mind, hoping they can make sense of what can be a difficult experience to grasp from the 'outside'. Understanding the journey through depression by all who are affected can act as a bridge between people who feel isolated by
... Read more
Depression – The CommonSense Approach

A Clinical Psychologist's Guide to Identifying and Dealing with Depression

by Tony Bates ...

In Depression – The CommonSense Approach, clinical psychologist Dr Tony Bates approaches the whole area of depression with sympathy, understanding and knowledge. Depression is far more common than we want to believe. There are many forms of depression and varying degrees of severity, but all are serious and debilitating for sufferers and their families. Dr Bates explains depression, outlines the ... Read more

$1.99 USD or Free with Kobo Plus

In Depression – The CommonSense Approach, clinical psychologist Dr Tony Bates approaches the whole area of depression with sympathy, understanding and knowledge. Depression is far more common than we want to believe. There are many forms of depression and varying degrees of severity, but all are serious and debilitating for sufferers and their families. Dr Bates explains depression, outlines the
... Read more
Empathy In Action

How to Deliver Great Customer Experiences at Scale

by Tony Bates, Natalie Petouhoff ...

AUTHOR BIO - About Tony BatesTony Bates has led multiple billion dollar companies with a simple ethos of “know your customers”. Tony Bates, CEO of Genesys, leads the company’s strategy, direction and operations in more than 100 countries, overseeing a global team of more than 5,000 employees. With decades of experience steering B2B and B2C companies through major market transitions and rapid ... Read more

$14.99 USD

Also available as: Audiobook

AUTHOR BIO - About Tony BatesTony Bates has led multiple billion dollar companies with a simple ethos of “know your customers”. Tony Bates, CEO of Genesys, leads the company’s strategy, direction and operations in more than 100 countries, overseeing a global team of more than 5,000 employees. With decades of experience steering B2B and B2C companies through major market transitions and rapid
... Read more

Also available as: Audiobook
Technology, e-learning and Distance Education

by A.W. (Tony) Bates ...

Series series Routledge Studies in Distance Education
Award-winning in its first edition, this book is an essential guide to the use of technology in flexible and distance learning, weighing up the pros and cons of different media. Fully updated, this second edition:examines criteria and guidelines for the design and delivery of effective teaching, using modern learning technologiesfocuses on the use of the Internet for distance and flexible ... Read more

$87.99 USD

Award-winning in its first edition, this book is an essential guide to the use of technology in flexible and distance learning, weighing up the pros and cons of different media. Fully updated, this second edition:examines criteria and guidelines for the design and delivery of effective teaching, using modern learning technologiesfocuses on the use of the Internet for distance and flexible
... Read more
Unseen

A Memoir of Trauma, Ireland's Psychiatric System and a Lifetime spent Healing

by Breda O'Toole, Tony Bates ...

'As Dr Eger would say, "you cannot heal what you do not feel." We applaud Breda for having the courage to face her past so that all of us who read this book will connect to our own purpose and story.' Jordan Engle, grandson of Edith Eger, author of The ChoiceBreda O'Toole's early life was marked by abandonment. When she sought help, she entered a mental health system that continued the pattern – ... Read more

$18.99 USD

'As Dr Eger would say, "you cannot heal what you do not feel." We applaud Breda for having the courage to face her past so that all of us who read this book will connect to our own purpose and story.' Jordan Engle, grandson of Edith Eger, author of The ChoiceBreda O'Toole's early life was marked by abandonment. When she sought help, she entered a mental health system that continued the pattern –
... Read more
Managing Technology in Higher Education

Strategies for Transforming Teaching and Learning

by A. W. (Tony) Bates, Albert Sangra ...

Universities continue to struggle in their efforts to fully integrate information and communications technology within their activities. Based on examination of current practices in technology integration at 25 universities worldwide, this book argues for a radical approach to the management of technology in higher education. It offers recommendations for improving governance, strategic planning, ... Read more

$38.00 USD

Universities continue to struggle in their efforts to fully integrate information and communications technology within their activities. Based on examination of current practices in technology integration at 25 universities worldwide, this book argues for a radical approach to the management of technology in higher education. It offers recommendations for improving governance, strategic planning,
... Read more
The Professional Development of Teacher Educators

Edited by Tony Bates, Anja Swennen, Ken Jones ...

This book makes a significant contribution to a hitherto much neglected area. The book brings together a wide range of papers on a scale rarely seen with a geographic spread that enhances our understanding of the complex journey undertaken by those who aspire to become teachers of teachers.The authors, from more than ten countries, use a variety of approaches including narrative/life history, self ... Read more

$70.99 USD

This book makes a significant contribution to a hitherto much neglected area. The book brings together a wide range of papers on a scale rarely seen with a geographic spread that enhances our understanding of the complex journey undertaken by those who aspire to become teachers of teachers.The authors, from more than ten countries, use a variety of approaches including narrative/life history, self
... Read more
The Role of Technology in Distance Education (Routledge Revivals)

by Tony Bates ...

Series series Routledge Revivals
This book, first published in 1984, provides a comprehensive review of the range of technology that was being used in distance education. Technological developments in word processing, video-disc and viewdata as well as computer-based learning had revolutionised the potential for distance education. These developments required the role of more ’conventional’ distance learning media, such as ... Read more

$70.99 USD

This book, first published in 1984, provides a comprehensive review of the range of technology that was being used in distance education. Technological developments in word processing, video-disc and viewdata as well as computer-based learning had revolutionised the potential for distance education. These developments required the role of more ’conventional’ distance learning media, such as
... Read more
Audiobook

Empathy in Action

How to Deliver Great Customer Experiences at Scale

by Dr. Natalie Petouhoff, Tony Bates ...

Narrated by Jennifer Masters ...

Unabridged

9 hours 53 min

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We’ve all experienced dumb chatbots, automated ... Read more

$19.99 USD or Free with Kobo Plus

Also available as: eBook

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We’ve all experienced dumb chatbots, automated
... Read more

Also available as: eBook
Audiobook

Breaking the Heart Open

The Shaping of a Psychologist

by Tony Bates ...

Narrated by Tony Bates, Frank Laverty ...

Unabridged

7 hours 59 min

Bestselling author and psychologist Tony Bates has spent his career seeking to understand the lives of others. Here he turns his therapeutic eye on himself and describes the events and people in his own life that have made him the insightful thinker and teacher that he is today. He recalls traumatic events in his childhood that reverberated throughout his life and how, with therapy and time, he ... Read more

$24.99 USD

Also available as: eBook

Bestselling author and psychologist Tony Bates has spent his career seeking to understand the lives of others. Here he turns his therapeutic eye on himself and describes the events and people in his own life that have made him the insightful thinker and teacher that he is today. He recalls traumatic events in his childhood that reverberated throughout his life and how, with therapy and time, he
... Read more

Also available as: eBook

Mindful Compassion

by Choden, Prof Paul Gilbert ...

Based on the latest work from Professor Paul Gilbert OBE, bestselling author of The Compassionate Mind, and Buddhist expert Choden.Professor Gilbert has spent the past twenty years developing a new therapy called Compassion-Focused Therapy (CFT) which has an gained international following. In recent years, mindfulness is being used increasingly to treat common mental health problems such as ... Read more

$2.99 USD

Based on the latest work from Professor Paul Gilbert OBE, bestselling author of The Compassionate Mind, and Buddhist expert Choden.Professor Gilbert has spent the past twenty years developing a new therapy called Compassion-Focused Therapy (CFT) which has an gained international following. In recent years, mindfulness is being used increasingly to treat common mental health problems such as
... Read more

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Recommended For You

Top Series in United States

Routledge Revivals

Routledge Studies in Distance Education

Breaking the Heart Open

Coming Through Depression

Depression – The CommonSense Approach

Empathy In Action

Technology, e-learning and Distance Education

Unseen

Managing Technology in Higher Education

The Professional Development of Teacher Educators

The Role of Technology in Distance Education (Routledge Revivals)

Empathy in Action

Breaking the Heart Open

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Mindful Compassion

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