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Ten Steps to ITSM Success

A Practitioner’s Guide to Enterprise IT Transformation

by Angelo Esposito, Timothy Rogers ...

As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors ... Read more

$36.09 USD or Free with Kobo Plus

Also available as: Audiobook

As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors
... Read more

Also available as: Audiobook
School for the Community

A Grammar School Reorganizes

Edited by Timothy Rogers ...

Series series Routledge Revivals
Originally published in 1971, this is a first-hand account of how an old-established County Grammar School was transformed into a completely new Upper School and Community College in the Leicestershire system. From their experience the Headmaster and staff have compiled the sort of book which they would have found most helpful, giving a working account of their aims and objectives, and the ... Read more

$41.99 USD

Originally published in 1971, this is a first-hand account of how an old-established County Grammar School was transformed into a completely new Upper School and Community College in the Leicestershire system. From their experience the Headmaster and staff have compiled the sort of book which they would have found most helpful, giving a working account of their aims and objectives, and the
... Read more
Georgian Poetry 1911-22

Edited by Timothy Rogers ...

This set comprises 40 volumes covering 19th and 20th century European and American authors. These volumes will be available as a complete set, mini boxed sets (by theme) or as individual volumes.This second set complements the first 68 volume set of Critical Heritage published by Routledge in October 1995. ... Read more

$32.99 USD

This set comprises 40 volumes covering 19th and 20th century European and American authors. These volumes will be available as a complete set, mini boxed sets (by theme) or as individual volumes.This second set complements the first 68 volume set of Critical Heritage published by Routledge in October 1995.
... Read more
Audiobook

Ten Steps to ITSM Success

A Practitioner's Guide to Enterprise IT Transformation

by Angelo Esposito, Angelo Esposito, Timothy Rogers, Timothy Rogers ...

Narrated by Peter Silverleaf ...

Unabridged

6 hours 42 min

As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors ... Read more

$46.99 USD or Free with Kobo Plus

Also available as: eBook

As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors
... Read more

Also available as: eBook

Project Management for Non-Project Managers

by Jack Ferraro ...

This practical guide reveals the project management methodology and processes that will give you the advantage to ensure your projects' success--and advance organizational goals.As a seasoned project management consultant and instructor for the American Management Association, author Jack Ferraro has gained years of experience bridging the gap between project managers and functional managers to ... Read more

$12.99 USD or Free with Kobo Plus

This practical guide reveals the project management methodology and processes that will give you the advantage to ensure your projects' success--and advance organizational goals.As a seasoned project management consultant and instructor for the American Management Association, author Jack Ferraro has gained years of experience bridging the gap between project managers and functional managers to
... Read more
How To Have A Beautiful Mind

by Edward de Bono ...

People spend a fortune on their bodies, their faces, their hair, their clothes. Cosmetics, plastic surgery, diets, gym membership - everyone's trying to be more attractive. But there's an easier way to become a beautiful person. It doesn't have to be physical. No matter how you look, if you have a mind that's fascinating, creative, exciting - if you're a good thinker - you can be beautiful.And ... Read more

$16.79 USD

Also available as: Audiobook

People spend a fortune on their bodies, their faces, their hair, their clothes. Cosmetics, plastic surgery, diets, gym membership - everyone's trying to be more attractive. But there's an easier way to become a beautiful person. It doesn't have to be physical. No matter how you look, if you have a mind that's fascinating, creative, exciting - if you're a good thinker - you can be beautiful.And
... Read more

Also available as: Audiobook
The Collected Letters of C.S. Lewis, Volume 1

Family Letters, 1905-1931

by C. S. Lewis ...

$7.99 USD
The Little Black Book of Project Management

by Michael Thomsett ...

The revised and updated third edition of this book reflects the newest techniques, the latest project management software, as well as the most recent changes to the Project Management Body of Knowledge (PMBOK™).For nearly twenty years, The Little Black Book of Project Management has provided businesspeople everywhere with a quick and effective introduction to project management tools and ... Read more

$4.49 USD

The revised and updated third edition of this book reflects the newest techniques, the latest project management software, as well as the most recent changes to the Project Management Body of Knowledge (PMBOK™).For nearly twenty years, The Little Black Book of Project Management has provided businesspeople everywhere with a quick and effective introduction to project management tools and
... Read more
Think!

Before It's Too Late

by Edward de Bono ...

The world is full of problems and conflicts. So why can we not solve them? According to Edward de Bono, world thinking cannot solve world problems because world thinking is itself the problem. And this is getting worse: we are so accustomed to readily available information online that we search immediately for the answers rather than thinking about them. Our minds function like trying to drive a ... Read more

$16.79 USD

The world is full of problems and conflicts. So why can we not solve them? According to Edward de Bono, world thinking cannot solve world problems because world thinking is itself the problem. And this is getting worse: we are so accustomed to readily available information online that we search immediately for the answers rather than thinking about them. Our minds function like trying to drive a
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Business Driven PMO Setup

Practical Insights, Techniques and Case Examples for Ensuring Success

by Mark Price Perry ...

Extending upon the many traditional program/project management office (PMO) books that present theoretical concepts and knowledge, Business Driven PMO Setup presents practical experiences and wisdom for those responsible for, belonging to, and served by a PMO. This book is rooted in the shared experiences and business settings of all PMOs and it is organized to provide the reader with actionable ... Read more

$44.99 USD

Extending upon the many traditional program/project management office (PMO) books that present theoretical concepts and knowledge, Business Driven PMO Setup presents practical experiences and wisdom for those responsible for, belonging to, and served by a PMO. This book is rooted in the shared experiences and business settings of all PMOs and it is organized to provide the reader with actionable
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I is for Influence

The new science of persuasion

by Rob Yeung ...

‘How to influence people without getting them drunk or flirting: brilliant’ Venetia Thompson, bestselling author of Gross Misconduct• How exactly can we use our body language to win friends and influence people?• When can £1 be more persuasive than £50?• Why does giving customers more choice make them less likely to make a purchase?Some people seem naturally more influential and persuasive. In ... Read more

$10.99 USD

‘How to influence people without getting them drunk or flirting: brilliant’ Venetia Thompson, bestselling author of Gross Misconduct• How exactly can we use our body language to win friends and influence people?• When can £1 be more persuasive than £50?• Why does giving customers more choice make them less likely to make a purchase?Some people seem naturally more influential and persuasive. In
... Read more
Letters of C. S. Lewis

by C. S. Lewis ...

A repackaged edition of the revered authors collection of personal letters-a curated selection of the best of his correspondence with family, friends, and fans-and a short biography by his brother Warren Lewis.Letters of C. S. Lewis reveals the most intimate beliefs of the great British writer, scholar, lay theologian, broadcaster, Christian apologist, and bestselling author of Mere Christianity, ... Read more

$10.49 USD

A repackaged edition of the revered authors collection of personal letters-a curated selection of the best of his correspondence with family, friends, and fans-and a short biography by his brother Warren Lewis.Letters of C. S. Lewis reveals the most intimate beliefs of the great British writer, scholar, lay theologian, broadcaster, Christian apologist, and bestselling author of Mere Christianity,
... Read more

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Ten Steps to ITSM Success

School for the Community

Georgian Poetry 1911-22

Ten Steps to ITSM Success

People who read these also enjoyed

Project Management for Non-Project Managers

How To Have A Beautiful Mind

The Collected Letters of C.S. Lewis, Volume 1

The Little Black Book of Project Management

Think!

Business Driven PMO Setup

I is for Influence

Letters of C. S. Lewis

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