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  • Customer reactions to Out of Stock in food retail

    Series Book 16 - Schriftenreihe Handelsmanagement
    Due to various events, the availability of goods in retail is currently increasingly being restricted with the result that customers cannot find in food retail (FR) the products they wish to purchase because those products are sold out or not availa-ble for delivery. This situation is also termed Out of Stock (OoS). The reasons for the unavailability of products are often problems in connection ... Read more

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