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“tim banner”

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  • Reconceive

    New Thinking for Progressive Leaders to Create Productive, Positively Viewed Organisations

    by David Joyce, Tim Banner ...
    Private, public, and voluntary organisations all provide services we either like to consume or require to lead a fulfilling and healthy life. As such, well-functioning service organisations are central to a productive and positive society.A central premise of this book is that, over time, customers come to negatively view service organisations. We have found, time and again, the failure to bring ... Read more

    $8.99 USD or Free with Kobo Plus