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Showing 1 - 12 of 12 results for “thomas l williams”
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  • The Interior Design Sourcebook

    by Thomas L. Williams ...
    Concrete that is light and translucent, fabric that responds to its environment by lighting up, tiles that can be moved from place to place at will-these are just a few of the updated entries you’ll find in The Interior Design Directory. The book is divided into four parts, opening with a section on classic, composite materials including wood and stone, brick, and ceramic, then moving on to ... Read more

    $13.99 USD

  • Interior Design Clients

    The Designer's Guide to Building and Keeping a Great Clientele

    by Thomas L. Williams ...
    Clients are the lifeblood of any interior design firm and a sound understanding of how to manage those clients is essential. Interior Design Clients is an informative yet fun read for entrepreneurial designers interested in gaining a better understanding of how to build and manage their clientele. Tom Williams, designer, author, and blogger, deconstructs the pitfalls and challenges that can waylay ... Read more

    $17.99 USD

  • Starting Your Career as an Interior Designer

    by Robert K. Hale, Thomas L. Williams ...
    Starting Your Career as an Interior Designer contains all the necessary tools and strategies to successfully launch and grow a professional design business in the competitive world of interior design. Drawing on the authors' extensive experience, this book includes case studies, and personal anecdotes that help teach you how to: Choose a design field Obtain and keep clients Garner referrals Market ... Read more

    $14.99 USD

  • The Technician's Guide

    The Ultimate Guide to Field Service, #1

    by William L. Thomas, MBA ...
    Series Book 1 - The Ultimate Guide to Field Service
    Field service technicians are the foundation of every service organization. What you do every day, diagnosing problems, fixing equipment, managing customers under pressure, determines whether your company wins or loses. Yet most technicians learn on the job with no structured guidance, no framework for handling the hard situations, and no roadmap for building a long career.This guide changes that ... Read more

    $9.99 USD or Free with Kobo Plus

  • The Complete Collection

    The Ultimate Guide to Field Service, #4

    by William L. Thomas, MBA ...
    Series Book 4 - The Ultimate Guide to Field Service
    The Ultimate Guide to Field Service Complete Collection brings together all three books in the series into a single comprehensive resource covering every level of field service — from the technician on the front lines to the executive in the boardroom.This collection contains:Book 1: The Technician's Guide — A practical guide for field service technicians at every stage of their career. Covers ... Read more

    $39.99 USD or Free with Kobo Plus

  • The Executive's Strategic Guide

    The Ultimate Guide to Field Service, #3

    by William L. Thomas, MBA ...
    Series Book 3 - The Ultimate Guide to Field Service
    Most executives leading field service organizations inherited operations built by someone else, optimized for a different era, or held together by people who are one resignation away from walking out the door. They can read a P&L. What they need is a framework for building a field service organization that performs at scale, survives leadership transitions, and creates durable competitive ... Read more

    $24.99 USD or Free with Kobo Plus

  • The Manager's Playbook

    The Ultimate Guide to Field Service, #2

    by William L. Thomas, MBA ...
    Series Book 2 - The Ultimate Guide to Field Service
    Most field service managers learned to manage the same way they learned to fix equipment, by trial and error, with no structured guidance and no roadmap for what comes next. Technical excellence got them promoted. Nobody told them how to lead.This guide changes that.The Manager's Playbook is the second book in the Ultimate Guide to Field Service series, written by a field service professional with ... Read more

    $24.99 USD

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    A Concise Study Guide for the Busy Project Manager

    by Diane Altwies and Janice Preston ...
    This best-selling study guide provides busy project managers with a brief, yet proven comprehensive self-study program for successfully passing the Project Management Professional (PMP®) Certification Exam on the first attempt, while cutting study time in half. Achieve PMP® Exam Success includes a pre-assessment test to help users develop a focused study plan. It closely follows the Project ... Read more

    $35.99 USD

  • Call Centers For Dummies

    by Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson ...
    Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses ... Read more

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  • A Roadmap to Cracking the Pmp® Exam

    A Pmp Exam Preparation Study Guide

    by Stuart Brunt PMP PgMP PMI-RMP ...
    This PMP Study Guide employs multilearning techniques to maximize your knowledge retention for the many project management terms and concepts. Based on the PMBOK Guide Fifth Edition, the contents deliver the information, knowledge, and confidence needed to pass the PMP exam. This book provides comprehensive coverage of the information required to prepare for the PMP exam in an easy-to-understand ... Read more

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  • PMP Prep Last Minute

    Quick Reference Guide for PMP

    by Mufaddal Khandwala ...
    A Quick Reference Guide for the PMP Exam which helps the aspirants in recalling the contents & context quickly by providing short notes on the topics. Hence before the main exam and the Preparatory exams you just need to glance through this guide and get ready for the exam. This book can be used in conjunction with other revered PMP books. ... Read more

    $3.99 USD

  • Technology Business Management

    The Four Value Conversations Cios Must Have With Their Businesses

    by Todd Tucker ...
    For many CIOs, the value they deliver is elusive. It’s not that they do not create positive business outcomes, it’s that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious cycle of defending their budgets, cutting resources when times are tight, and struggling to keep pace with an insatiable business appetite for ... Read more

    $9.99 USD or Free with Kobo Plus