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Top Series in United States

Showing 1 - 12 of 12 results for “stefano maffei
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  • Designing Better Services

    A Strategic Approach from Design to Evaluation

    Series series Engineering (R0)
    This book provides accessible, comprehensive guidance on service design and enables practitioners approaching the discipline for the first time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service design and examine its links with service innovation, as well as its strategic role in service organizations. It then offers step ... Read more

    $62.99 USD

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  • Competing Against Luck

    The Story of Innovation and Customer Choice

    The foremost authority on innovation and growth presents a path-breaking book on business strategy every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay premium prices for.How do companies know how to grow? How can they create products that they are sure customers want to buy? Can ... Read more

    $10.99 USD

  • Sketching User Experiences: The Workbook

    In Sketching User Experiences: The Workbook, you will learn, through step-by-step instructions and exercises, various sketching methods that will let you express your design ideas about user experiences across time. Collectively, these methods will be your sketching repertoire: a toolkit where you can choose the method most appropriate for developing your ideas, which will help you cultivate a ... Read more

    $18.99 USD

  • Mental Models

    Aligning Design Strategy with Human Behavior

    by Indi Young ...
    There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Adaptive Path co-founder Indi Young has written a roll-up-your-sleeves book for designers, managers, and anyone else interested in making design ... Read more

    $40.99 USD

  • It's Our Research

    Getting Stakeholder Buy-in for User Experience Research Projects

    by Tomer Sharon ...
    It's Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, ... Read more

    $35.99 USD

  • Grounded Innovation

    Strategies for Creating Digital Products

    Grounded Innovation: Strategies for Creating Digital Products focuses on the innovation processes and technical properties of digital products. Drawing on case studies, the book looks at systematic ways to ground innovation in both technology and human needs, and it explores how digital products have become integrated in the real world. It provides guidelines to innovation in a new technical ... Read more

    $31.49 USD

  • Design Thinking Research

    Measuring Performance in Context

    Series series Business and Management (R0)
    This book summarizes the results of the third year in the Design Thinking Research Program, a joint venture of Stanford University in Palo Alto and the Hasso Plattner Institute in Potsdam. Understanding the evolution of innovation, and how to measure the performance of the design thinking teams behind innovations, is the central motivation behind the research work presented in this book. ... Read more

    $89.09 USD

  • User Experience in the Age of Sustainability

    A Practitioner's Blueprint

    User Experience in the Age of Sustainability focuses on the economic, sociological and environmental movement in business to make all products including digital ones more sustainable. Not only are businesses finding a significant ROI from these choices, customers are demanding this responsible behaviour. The author looks at user experience practice through the lens of sustainability whether it be ... Read more

    $28.49 USD

  • Reframing Information Architecture

    Edited by Andrea Resmini ...
    Series series Computer Science (R0)
    Information architecture has changed dramatically since the mid-1990s and earlier conceptions of the world and the internet being different and separate have given way to a much more complex scenario in the present day. In the post-digital world that we now inhabit the digital and the physical blend easily and our activities and usage of information takes place through multiple contexts and via ... Read more

    $49.49 USD

  • Driving Service Productivity

    Value-Creation Through Innovation

    Series series Business and Management (R0)
    In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator’s ... Read more

    $49.49 USD

  • Innovation By Design

    Lessons from Post Box Design & Development

    Series series Engineering (R0)
    The book provides an in-depth knowledge on how a product is designed and developed by Product Designers. This has been achieved through a case study of one product – the Post Box. This product was chosen for the study primarily due to its simple and non-technical nature as that would make it easy for the readers to comprehend the design process. At the same time the Post Box posed all the ... Read more

    $80.09 USD

  • Advanced Design Cultures

    Long-Term Perspective and Continuous Innovation

    Edited by Manuela Celi ...
    Series series Engineering (R0)
    This book describes new thinking and practice in Advanced Design (ADD) – design that is not merely highly developed but anticipates the future by envisioning novel products and processes. The focus is especially on the front end of innovation and the search for solutions in complex pioneering processes using design-related tools and practices. The book opens by describing these tools, the ... Read more

    $49.49 USD