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“sriram dasu”

Showing 1 - 12 of 12 results for “sriram dasu”
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  • The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business

    Managing Emotions, Trust, and Control to Win Your Customer's Base

    by Sriram Dasu, Richard B. Chase ...
    Understand Consumer Psychology to Drive Profits and GrowthWant to know exactly what’s driving your customer's behavior?NOW YOU CAN!The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time.In this economic climate, the customer service experience is more critical than ever. Most leading service firms advocate the TLC ... Read more

    $24.49 USD

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  • Competing Against Luck

    The Story of Innovation and Customer Choice

    by Taddy Hall, Karen Dillon, David S. Duncan, Clayton M. Christensen ...
    The foremost authority on innovation and growth presents a path-breaking book on business strategy every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay premium prices for.How do companies know how to grow? How can they create products that they are sure customers want to buy? Can ... Read more

    $10.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Digital Video Surveillance and Security

    by Anthony C. Caputo ...
    Digital Video Surveillance and Security provides a blueprint for the IP-based electronic security system clients need, allowing security professionals to protect their client's place of business or home. The author gives detailed plans on the best camera position, areas of coverage, and hardware and software to select to maximize the effectiveness of newer lower-cost networked technologies. Clear, ... Read more

    $57.59 USD

  • The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition

    by Bill Capodagli, Lynn Jackson ...
    “Dream, Believe, Dare, Do . . .”Though four simple words, this carefully crafted credo lies at the heart of Walt Disney’s enviable empire and has led The Walt Disney Company to prosperity for decades.As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared ... Read more

    $21.39 USD

  • Earn Extra Income Online with Paid to Click Websites: Easiest Way to Get Some Extra Money in Your Pocket

    by Chittaranjan Dhurat ...
    The easiest way to earn extra income online is PTC ( paid to click ) websites. If you are looking for some extra cash in your pocket at the end of the month and still without affecting your daily job and at the same time don't want to spend too much time on the internet and also don't want to invest money then this is the best way to make extra income online. This book explains all the basic ... Read more

    $0.99 USD

  • Designing Better Services

    A Strategic Approach from Design to Evaluation

    by Beatrice Villari, Francesca Foglieni, Stefano Maffei ...
    Series series Engineering (R0)
    This book provides accessible, comprehensive guidance on service design and enables practitioners approaching the discipline for the first time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service design and examine its links with service innovation, as well as its strategic role in service organizations. It then offers step ... Read more

    $62.99 USD

  • Exploring the Social Impacts of Events

    Edited by Greg Richards, Marisa de Brito, Linda Wilks ...
    Series series Routledge Advances in Event Research Series
    Social impacts are increasingly used as one of the main justifications for staging and funding events, and yet there is very little empirical evidence on the extent to which these impacts are realised by different kinds of events or in different settings.This timely volume fills this gap by being the first to explore the different social aspects of events, looking in particular at the role of ... Read more

    $67.99 USD

  • The CMIO Survival Guide

    A Handbook for Chief Medical Information Officers and Those Who Hire Them, Second Edition

    by Richard L. Rydell, MBA, FACHE, LFHIMSS, Editor, Howard M. Landa, MD, Associate Editor ...
    Series series HIMSS Book Series
    The CMIO Survival Guide is the handbook for the new Chief Medical Information Officer, as well as for those recruiting or planning to recruit a CMIO. This quick reference is organized by real-world topics that CMIOs need to know, as well as the criteria that the CIO, CMO or CEO should consider in identifying excellence in a CMIO candidate. It is written by pioneering physicians and AMDIS faculty ... Read more

    $47.99 USD

  • Digital Diasporas

    Identity and Transnational Engagement

    by Jennifer M. Brinkerhoff ...
    In the first full-length scholarly study of the increasingly important phenomenon of digital diasporas, Jennifer M. Brinkerhoff examines how immigrants who still feel a connection to their country of origin use the internet. She argues that digital diasporas can ease security concerns in both the homeland and the host society, improve diaspora members' quality of life in the host society, and ... Read more

    $35.29 USD

  • Ecotourism’s Promise and Peril

    A Biological Evaluation

    Edited by Benjamin Geffroy, Diogo S. M. Samia, Eduardo Bessa, Daniel T. Blumstein ...
    Series series Biomedical and Life Sciences (R0)
    Intended as a guide for wildlife managers and ecotourism operators, as well as interested ecotourists, this book addresses the biological principles governing how ecotourism affects wildlife. The introductory chapters focus on four key responses to human visitation—behavioral, physiological, ecological, and evolutionary. Readers will discover ecotourism’s effects on biodiversity in connection with ... Read more

    $31.49 USD

  • Understanding Healthcare Economics

    Managing Your Career in an Evolving Healthcare System, Second Edition

    by PHD Wendel, PHD Serratt, PHD O'Donohue ...
    Healthcare economics is a topic of increasing importance due to the substantial changes that are expected to radically alter the way Americans obtain and finance healthcare. Understanding Healthcare Economics, 2nd Edition provides an evidence-based framework to help practitioners comprehend the changes already underway in our nation’s healthcare system. It presents important economic facts and ... Read more

    $47.99 USD

  • Strategy in Airline Loyalty

    Frequent Flyer Programs

    by Evert R. de Boer ...
    This book offers the first comprehensive exploration of frequent flyer programs. By combining academic research with extensive insights and examples from the actual business world, it explores the key drivers and strategies of airline loyalty marketing today in an unprecedented manner. Strategy in Airline Loyalty also explores how the programs have evolved over time from marketing programs to ... Read more

    $152.99 USD