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Drift into Failure

From Hunting Broken Components to Understanding Complex Systems

by Sidney Dekker ...

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions ... Read more

Was $73.99 USD Now $65.99 USD

Also available as: Audiobook

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions
... Read more

Also available as: Audiobook
The Field Guide to Understanding 'Human Error'

by Sidney Dekker ...

When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple ... Read more

$62.99 USD

Also available as: Audiobook

When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple
... Read more

Also available as: Audiobook
Safety Theater

How the Desire for Perfection Drives Compliance Clutter, Inauthenticity, and Accidents

by Sidney Dekker ...

Series series The Business, Management and Safety Effects of Neoliberalism
How is it possible that the desire for a perfectly safe world with perfectly safe workplaces helps generate the opposite? Safety Theater shows how our desire for perfection drives compliance clutter, inauthentic relationships with work-as-done, and new kinds of accidents. Written by the leading global voice on safety innovation today, Safety Theater takes us back to the Enlightenment and its ... Read more

$54.99 USD

How is it possible that the desire for a perfectly safe world with perfectly safe workplaces helps generate the opposite? Safety Theater shows how our desire for perfection drives compliance clutter, inauthentic relationships with work-as-done, and new kinds of accidents. Written by the leading global voice on safety innovation today, Safety Theater takes us back to the Enlightenment and its
... Read more
Safety Differently

Human Factors for a New Era, Second Edition

by Sidney Dekker ...

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu ... Read more

$59.99 USD

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu
... Read more
Behind Human Error

by Sidney Dekker, Richard Cook, Leila Johannesen, Nadine Sarter, David Woods ...

Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved ... Read more

Was $73.99 USD Now $65.99 USD

Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved
... Read more
Audiobook

Audiobook

Field Guide to Understanding 'Human Error', The

by Sidney Dekker ...

Narrated by Sidney Dekker ...

Unabridged

3 hours 58 min

When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple ... Read more

$12.99 USD or Free with Kobo Plus

Also available as: eBook

When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple
... Read more

Also available as: eBook
The Safety Anarchist

Relying on human expertise and innovation, reducing bureaucracy and compliance

by Sidney Dekker ...

Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. At the same time, progress on safety has slowed to a crawl. Many incident- and injury rates have flatlined. Worse, excellent ... Read more

$52.99 USD

Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. At the same time, progress on safety has slowed to a crawl. Many incident- and injury rates have flatlined. Worse, excellent
... Read more
Foundations of Safety Science

A Century of Understanding Accidents and Disasters

by Sidney Dekker ...

How are today’s ‘hearts and minds’ programs linked to a late-19th century definition of human factors as people’s moral and mental deficits? What do Heinrich’s ‘unsafe acts’ from the 1930’s have in common with the Swiss cheese model of the early 1990’s? Why was the reinvention of human factors in the 1940’s such an important event in the development of safety thinking? What makes many of our ... Read more

$76.99 USD

How are today’s ‘hearts and minds’ programs linked to a late-19th century definition of human factors as people’s moral and mental deficits? What do Heinrich’s ‘unsafe acts’ from the 1930’s have in common with the Swiss cheese model of the early 1990’s? Why was the reinvention of human factors in the 1940’s such an important event in the development of safety thinking? What makes many of our
... Read more
Second Victim

Error, Guilt, Trauma, and Resilience

by Sidney Dekker ...

How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as tha ... Read more

Was $55.99 USD Now $49.99 USD

How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as tha
... Read more
Being a Crisis Chaplain

Delivering Help and Healing in Critical Scenarios

by Sidney Dekker, Lance Mergard ...

Series series Routledge Focus on Mental Health
Being a Crisis Chaplain delivers the essential elements of crisis chaplaincy, outlining the process of responding to crises with clarity and compassion. Drawing from real‑world experiences and research, this is a concise but comprehensive toolkit for navigating the delicate aftermath of crises.Chapters explore ways to triage emotional, cognitive, and spiritual needs, from the raw shock and grief ... Read more

$30.99 USD

Being a Crisis Chaplain delivers the essential elements of crisis chaplaincy, outlining the process of responding to crises with clarity and compassion. Drawing from real‑world experiences and research, this is a concise but comprehensive toolkit for navigating the delicate aftermath of crises.Chapters explore ways to triage emotional, cognitive, and spiritual needs, from the raw shock and grief
... Read more
Restorative Just Culture

From Disciplinary Action to Meaningful Accountability, Fourth Edition

by Sidney Dekker ...

In the world of work, accountability can often translate into punishment. This book explores trust, learning, and accountability in the aftermath of incidents. Fully updated, the fourth edition of Restorative Just Culture covers restorative justice, challenging conventional notions of blame and retribution to create a “just culture” in the workplace.Whether you’re grappling with the fallout of an ... Read more

$58.99 USD

In the world of work, accountability can often translate into punishment. This book explores trust, learning, and accountability in the aftermath of incidents. Fully updated, the fourth edition of Restorative Just Culture covers restorative justice, challenging conventional notions of blame and retribution to create a “just culture” in the workplace.Whether you’re grappling with the fallout of an
... Read more
Audiobook

Audiobook

Drift Into Failure

From Hunting Broken Components to Understanding Complex Systems

by Sidney Dekker ...

Narrated by Sidney Dekker ...

Unabridged

7 hours 49 min

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions ... Read more

$12.99 USD or Free with Kobo Plus

Also available as: eBook

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions
... Read more

Also available as: eBook

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Top Series in United States

Routledge Focus on Mental Health

The Business, Management and Safety Effects of Neoliberalism

Routledge Revivals

The Business, Management and Safety Effects of Neoliberalism

Drift into Failure

The Field Guide to Understanding 'Human Error'

Safety Theater

Safety Differently

Behind Human Error

Field Guide to Understanding 'Human Error', The

The Safety Anarchist

Foundations of Safety Science

Second Victim

Being a Crisis Chaplain

Restorative Just Culture

Drift Into Failure

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Top Series in United States

Routledge Focus on Mental Health

The Business, Management and Safety Effects of Neoliberalism

Routledge Revivals

The Business, Management and Safety Effects of Neoliberalism

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