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  • Personnel Issues in Reference Services

    Edited by Bill Katz, Ruth A. Fraley ...
    Series series Routledge Library Editions: Library and Information Science
    This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development. ... Read more

    $51.99 USD

  • International Aspects of Reference and Information Services

    Edited by Bill Katz, Ruth A. Fraley ...
    Series series Routledge Library Editions: Library and Information Science
    This book, first published in 1987, is a stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world. They look squarely at problems and provide answers to a host of pertinent questions, such as information ... Read more

    $51.99 USD

  • Conflicts in Reference Services

    Edited by Bill Katz, Ruth A. Fraley ...
    Series series Routledge Library Editions: Library and Information Science
    This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it. ... Read more

    $51.99 USD

  • Finance, Budget, and Management for Reference Services

    Edited by Ruth A. Fraley, Bill Katz ...
    Series series Routledge Library Editions: Library and Information Science
    The library budget, a topic of primary importance to the reference librarian, is thoroughly examined in this book, first published in 1988. Experts offer insightful suggestions for reference librarians to understand and take responsibility for budget issues, directly and indirectly. They address the ability to explain the budget - which actually entails explaining the collection, the services, and ... Read more

    $34.99 USD