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“ron farris”

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  • Critical Steps

    Managing What Must Go Right in High-Risk Operations

    by Tony Muschara, Ron Farris, Jim Marinus ...
    Critical Steps happen every day at work and at home, purposefully. Work does not happen otherwise. If an operation has the capacity to do work, then it has the capacity to do harm. Work is energy directed by human beings to create value. But people are imperfect—we make mistakes, and sometimes we lose control of the work. Therefore, work is the use of force under conditions of uncertainty. A ... Read more

    $70.99 USD