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The Balanced Scorecard

Translating Strategy into Action

by Robert S. Kaplan, David P. Norton ...

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective ... Read more

$32.39 USD or Free with Kobo Plus

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective
... Read more
Alignment

Using the Balanced Scorecard to Create Corporate Synergies

by Robert S. Kaplan, David P. Norton ...

Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance.Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book ... Read more

$32.99 USD or Free with Kobo Plus

Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance.Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book
... Read more
The Execution Premium

Linking Strategy to Operations for Competitive Advantage

by Robert S. Kaplan, David P. Norton ...

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.It doesn't have to be that way, maintain Robert ... Read more

$32.39 USD or Free with Kobo Plus

Also available as: Audiobook

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.It doesn't have to be that way, maintain Robert
... Read more

Also available as: Audiobook
The Strategy-Focused Organization

How Balanced Scorecard Companies Thrive in the New Business Environment

by David P. Norton, Robert S. Kaplan ...

The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced ... Read more

$32.99 USD or Free with Kobo Plus

The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced
... Read more
HBR's 10 Must Reads 2018

The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article “Customer Loyalty Is Overrated”) (HBR’s 10 Must Reads)

by Harvard Business Review, Robert S. Kaplan, Michael E. Porter, Roger L. Martin, Daniel Kahneman ...

Series series HBR's 10 Must Reads
A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Michael E. Porter to Daniel Kahneman and company examples from P&G to Adobe, this volume brings the most current and important ... Read more

$17.99 USD or Free with Kobo Plus

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Michael E. Porter to Daniel Kahneman and company examples from P&G to Adobe, this volume brings the most current and important
... Read more
Strategy Maps

Converting Intangible Assets into Tangible Outcomes

by Robert S. Kaplan, David P. Norton ...

More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management ... Read more

$32.99 USD or Free with Kobo Plus

Also available as: Audiobook

More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management
... Read more

Also available as: Audiobook
HBR's 10 Must Reads on Managing Risk (with bonus article "Managing 21st-Century Political Risk" by Condoleezza Rice and Amy Zegart)

by Harvard Business Review, Robert S. Kaplan, Condoleezza Rice, Philip E. Tetlock, Paul J. H. Schoemaker ...

Series series HBR's 10 Must Reads
Is your business playing it safe—or taking the right risks?If you read nothing else on managing risk, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company make smart decisions and thrive, even when the future is unclear.This book will inspire you to:Avoid the most common errors in risk ... Read more

$17.29 USD or Free with Kobo Plus

Is your business playing it safe—or taking the right risks?If you read nothing else on managing risk, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company make smart decisions and thrive, even when the future is unclear.This book will inspire you to:Avoid the most common errors in risk
... Read more
HBR’s 10 Must Reads on Boards (with bonus article “What Makes Great Boards Great” by Jeffrey A. Sonnenfeld)

by Harvard Business Review, Jeffrey A. Sonnenfeld, Linda A. Hill, Robert S. Kaplan, Ram Charan ...

Series series HBR's 10 Must Reads
Keep shareholders happy and manage for the long term.Earning a board seat is a rite of passage. But directors must juggle many responsibilities, from steering company strategy, managing risk, and appointing leaders to setting the right incentives, meeting shareholder expectations, and dealing with activist investors. How do you balance it all?If you read nothing else on boards, read these 10 ... Read more

$17.29 USD or Free with Kobo Plus

Keep shareholders happy and manage for the long term.Earning a board seat is a rite of passage. But directors must juggle many responsibilities, from steering company strategy, managing risk, and appointing leaders to setting the right incentives, meeting shareholder expectations, and dealing with activist investors. How do you balance it all?If you read nothing else on boards, read these 10
... Read more
Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

by Robert S. Kaplan, David P. Norton ...

This collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of The Balanced Scorecard, a revolutionary performance measurement system that allows organizations to quantify intangible assets such as people, information, and customer relationships. Also included are Strategy Maps, which enables companies to describe the links between intangible ... Read more

$116.69 USD or Free with Kobo Plus

This collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of The Balanced Scorecard, a revolutionary performance measurement system that allows organizations to quantify intangible assets such as people, information, and customer relationships. Also included are Strategy Maps, which enables companies to describe the links between intangible
... Read more
Audiobook

Strategy Maps

Converting Intangible Assets into Tangible Outcomes

by Robert S. Kaplan, David P. Norton ...

Narrated by Walter Dixon ...

Unabridged

12 hours 48 min

More than twenty years ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management ... Read more

$25.99 USD

Also available as: eBook

More than twenty years ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management
... Read more

Also available as: eBook
Drive Business Performance

Enabling a Culture of Intelligent Execution

by Bruno Aziza, Joey Fitts ...

Series Book 15 - Microsoft Executive Leadership Series
This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create ... Read more

$24.00 USD

This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create
... Read more
Audiobook

What to Ask the Person in the Mirror

Critical Questions for Becoming a More Effective Leader and Reaching Your Potential

by Robert S. Kaplan ...

Narrated by Stephen Bowlby ...

Unabridged

6 hours 55 min

Successful leaders know that leadership is less often about having all the answers—and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness.In What to Ask the Person in the Mirror, leadership expert Robert Kaplan presents a process for asking the big ... Read more

$19.99 USD

Successful leaders know that leadership is less often about having all the answers—and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness.In What to Ask the Person in the Mirror, leadership expert Robert Kaplan presents a process for asking the big
... Read more

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Recommended For You

Top Series in United States

HBR's 10 Must Reads

Microsoft Executive Leadership Series

The Balanced Scorecard

Alignment

The Execution Premium

The Strategy-Focused Organization

HBR's 10 Must Reads 2018

Strategy Maps

HBR's 10 Must Reads on Managing Risk (with bonus article "Managing 21st-Century Political Risk" by Condoleezza Rice and Amy Zegart)

HBR’s 10 Must Reads on Boards (with bonus article “What Makes Great Boards Great” by Jeffrey A. Sonnenfeld)

Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

Strategy Maps

Drive Business Performance

What to Ask the Person in the Mirror

eReaders

Apps

Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

Top Series in United States

HBR's 10 Must Reads

Microsoft Executive Leadership Series

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