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Connecting to the Three Insatiable Customer Demands: A CEO's True Story

by Robert Rodin ...

In a world where knowledge is king, the Web never sleeps, and competitive challenge increases exponentially, Robert Rodin shows you how to prepare for the three insatiable demands of today's customers: they want their product or service FREE, they want it PERFECT, and they want it NOW. No matter what business you're in, you have to find a way to respond -- or risk losing your customers to ... Read more

$13.99 USD

In a world where knowledge is king, the Web never sleeps, and competitive challenge increases exponentially, Robert Rodin shows you how to prepare for the three insatiable demands of today's customers: they want their product or service FREE, they want it PERFECT, and they want it NOW. No matter what business you're in, you have to find a way to respond -- or risk losing your customers to
... Read more

High Output Management

by Andrew S. Grove ...

**In this legendary business book and Silicon Valley staple, the former chairman and CEO of Intel shares his perspective on how to build and run a company. A practical handbook for navigating real-life business scenarios and a powerful management manifesto with the ability to revolutionize the way we work."An organizational Baedeker for managers at all levels. . . . A highly credible handbook for ... Read more

$14.99 USD

Also available as: Audiobook

**In this legendary business book and Silicon Valley staple, the former chairman and CEO of Intel shares his perspective on how to build and run a company. A practical handbook for navigating real-life business scenarios and a powerful management manifesto with the ability to revolutionize the way we work."An organizational Baedeker for managers at all levels. . . . A highly credible handbook for
... Read more

Also available as: Audiobook
The Velocity Manifesto: Harnessing Technology Vision and Culture to Future-Proof your Organization

by Klososky Scott ...

Scott Klososkys manifesto will prepare any organization to withstand the high-velocity onslaught of a world now heavily influenced by technology usage. In this hands-on guide to helping leaders effectively steer their organizations through wrenching infrastructure and social changes author Scott Klososky details the actions that leaders must take to keep their digital plumbingthe all-important ... Read more

$9.89 USD or Free with Kobo Plus

Scott Klososkys manifesto will prepare any organization to withstand the high-velocity onslaught of a world now heavily influenced by technology usage. In this hands-on guide to helping leaders effectively steer their organizations through wrenching infrastructure and social changes author Scott Klososky details the actions that leaders must take to keep their digital plumbingthe all-important
... Read more
Reengineering the Corporation

Manifesto for Business Revolution, A

by Michael Hammer, James Champy ...

$11.99 USD
Harvard Business Review on Aligning Technology with Strategy

by Harvard Business Review ...

Most companies waste billions of dollars on technology. Don't be one of them.If you need the best practices and ideas for unleashing technology's strategic potential--but don't have time to find them--this book is for you. Here are eight inspiring and useful perspectives, all in one place. This collection of HBR articles will help you:- Clarify corporate strategy with your IT department- Fund only ... Read more

$15.99 USD or Free with Kobo Plus

Most companies waste billions of dollars on technology. Don't be one of them.If you need the best practices and ideas for unleashing technology's strategic potential--but don't have time to find them--this book is for you. Here are eight inspiring and useful perspectives, all in one place. This collection of HBR articles will help you:- Clarify corporate strategy with your IT department- Fund only
... Read more
Harvard Business Essentials Managing Projects Large and Small

The Fundamental Skills for Delivering on Budget and on Time

by Harvard Business Review ...

Series series Harvard Business Essentials
When it comes to project management, success lies in the details. This book walks managers through every step of project oversight from start to finish. Thanks to the book's comprehensive information on everything from planning and budgeting to team building and after-project reviews, managers will master the discipline and skills they need to achieve stellar results without wasting time and money ... Read more

$17.99 USD or Free with Kobo Plus

When it comes to project management, success lies in the details. This book walks managers through every step of project oversight from start to finish. Thanks to the book's comprehensive information on everything from planning and budgeting to team building and after-project reviews, managers will master the discipline and skills they need to achieve stellar results without wasting time and money
... Read more
Faster Cheaper Better

The 9 Levers for Transforming How Work Gets Done

by Michael Hammer, Lisa Hershman ...

A bold and revolutionary thinker’s legacy for how business can meet the greatest economic challenge in decades...It’s no secret: everyone knows that the way most companies do things is screwed up. Surprisingly, though, herein lays the biggest opportunity for improving growth and profitability in a world in which consumers are tapped out and competition is coming from the devastating combination of ... Read more

$4.99 USD

Also available as: Audiobook

A bold and revolutionary thinker’s legacy for how business can meet the greatest economic challenge in decades...It’s no secret: everyone knows that the way most companies do things is screwed up. Surprisingly, though, herein lays the biggest opportunity for improving growth and profitability in a world in which consumers are tapped out and competition is coming from the devastating combination of
... Read more

Also available as: Audiobook
Leading Effective Supply Chain Transformations

A Guide to Sustainable World-Class Capability and Results

by William B. Lee, Michael Katzorke ...

Leading Effective Supply Chain Transformations clearly defines how to achieve and maintain a supply chain leadership position by focusing on real-world execution and detailed integration of specific actions and process techniques. These distinguished experts and accomplished authors have gathered the nuggets of success from many international firms and combined them into a winning formula, not ... Read more

$35.99 USD

Leading Effective Supply Chain Transformations clearly defines how to achieve and maintain a supply chain leadership position by focusing on real-world execution and detailed integration of specific actions and process techniques. These distinguished experts and accomplished authors have gathered the nuggets of success from many international firms and combined them into a winning formula, not
... Read more
Open Leadership

How Social Technology Can Transform the Way You Lead

by Charlene Li ...

An essential guide for leaders who want to use social media to be "open" while maintaining control"Be Open, Be Transparent, Be Authentic" are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern ... Read more

$17.00 USD

Also available as: Audiobook

An essential guide for leaders who want to use social media to be "open" while maintaining control"Be Open, Be Transparent, Be Authentic" are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern
... Read more

Also available as: Audiobook
The Best Service is No Service

How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

by Bill Price, David Jaffé ...

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat ... Read more

$19.00 USD

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat
... Read more
Competitive Intelligence Advantage

How to Minimize Risk, Avoid Surprises, and Grow Your Business in a Changing World

by Seena Sharp ...

A practical introduction to the necessity of competitive intelligence for smarter business decisions-from a leading CI expert and speakerIn Competitive Intelligence Advantage, Seena Sharp, founder of one of the first Competitive Intelligence firms in the US, provides her expert analysis on the issues and benefits of CI for today's businesses. CI is critical for making smarter business decisions ... Read more

$24.00 USD

A practical introduction to the necessity of competitive intelligence for smarter business decisions-from a leading CI expert and speakerIn Competitive Intelligence Advantage, Seena Sharp, founder of one of the first Competitive Intelligence firms in the US, provides her expert analysis on the issues and benefits of CI for today's businesses. CI is critical for making smarter business decisions
... Read more
Time, Talent, Energy

Overcome Organizational Drag and Unleash Your Teams Productive Power

by Michael C. Mankins, Eric Garton ...

Managing Your Scarcest ResourcesBusiness leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization--resources that are ... Read more

$25.99 USD or Free with Kobo Plus

Also available as: Audiobook

Managing Your Scarcest ResourcesBusiness leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization--resources that are
... Read more

Also available as: Audiobook

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People who read this also enjoyed

High Output Management

The Velocity Manifesto: Harnessing Technology Vision and Culture to Future-Proof your Organization

Reengineering the Corporation

Harvard Business Review on Aligning Technology with Strategy

Harvard Business Essentials Managing Projects Large and Small

Faster Cheaper Better

Leading Effective Supply Chain Transformations

Open Leadership

The Best Service is No Service

Competitive Intelligence Advantage

Time, Talent, Energy

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