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CISO Starter Kit

by R. D. Tanner ...

Embark on a comprehensive journey into the world of cybersecurity leadership with "The CISO's Starter Kit: Essential Strategies for New Leaders." Authored by seasoned cybersecurity expert R. D. Tanner, this guide is an indispensable resource for aspiring and newly appointed Chief Information Security Officers (CISOs).This book delves into the critical aspects of establishing a robust cybersecurity ... Read more

$9.99 USD or Free with Kobo Plus

Embark on a comprehensive journey into the world of cybersecurity leadership with "The CISO's Starter Kit: Essential Strategies for New Leaders." Authored by seasoned cybersecurity expert R. D. Tanner, this guide is an indispensable resource for aspiring and newly appointed Chief Information Security Officers (CISOs).This book delves into the critical aspects of establishing a robust cybersecurity
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ITIL® 4 – A Pocket Guide

by Jan van Bon ...

The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL ... Read more

$20.99 USD or Free with Kobo Plus

The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL
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Control Your ERP Destiny: Reduce Project Costs, Mitigate Risks, and Design Better Business Solutions

by Steven Scott Phillips ...

The history of implementing ERP systems has shown that leaving the fate of your Enterprise Resource Planning project in the hands of software consultants and vendors may only create a false sense of security. Regardless of all the right intentions, software consultants are not all-knowing, have a limited ability to control the keys to project success, and are often the beneficiaries of cost ... Read more

$9.99 USD or Free with Kobo Plus

The history of implementing ERP systems has shown that leaving the fate of your Enterprise Resource Planning project in the hands of software consultants and vendors may only create a false sense of security. Regardless of all the right intentions, software consultants are not all-knowing, have a limited ability to control the keys to project success, and are often the beneficiaries of cost
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Implementing Itsm

From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner

by Randy A. Steinberg ...

The traditional IT operating model of delivering IT to the business in the form of bundled capabilities and assets is now wearing thin in an age of cloud computing, on-demand services, virtualization, mobile devices, outsourcing and rapidly changing business delivery strategies. The role of IT is rapidly changing from a primary focus on engineering to a primary focus on service integration. How ... Read more

$7.19 USD

The traditional IT operating model of delivering IT to the business in the form of bundled capabilities and assets is now wearing thin in an age of cloud computing, on-demand services, virtualization, mobile devices, outsourcing and rapidly changing business delivery strategies. The role of IT is rapidly changing from a primary focus on engineering to a primary focus on service integration. How
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Practical Kaizen

501 Daily Ideas To Improve Your Business

by James JJ Kelly ...

Need some ideas about what to improve? PDCA/PDSA, TQM, Reengineering, ISO9000, CMM, CMMI, Six Sigma, Lean, Lean Six Sigma, JIT, DoE, statistical process control, EFQM, Kaizen, 5S…All of these methods and frameworks are great and provide you with the HOW. But then they leave you with figuring out the WHAT by yourself.This book fills the gap on WHAT to look at improving. I give you hundreds of ... Read more

$1.49 USD

Need some ideas about what to improve? PDCA/PDSA, TQM, Reengineering, ISO9000, CMM, CMMI, Six Sigma, Lean, Lean Six Sigma, JIT, DoE, statistical process control, EFQM, Kaizen, 5S…All of these methods and frameworks are great and provide you with the HOW. But then they leave you with figuring out the WHAT by yourself.This book fills the gap on WHAT to look at improving. I give you hundreds of
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Organizing Itsm

Transitioning the It Organization from Silos to Services with Practical Organizational Change

by Randy A. Steinberg ...

Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the ... Read more

$4.99 USD

Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the
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A Practical Guide to Service Management

Insights from industry experts for uncovering, implementing, and improving service management practices

by Keith D. Sutherland, Lawrence J. "Butch" Sheets ...

Develop and improve the service management capabilities of your organization or business with this comprehensive handbookKey FeaturesA complete, pragmatic guide on service management from industry expertsLearn industry best practices and proven strategies to establish and improve a service management capabilityGet hands on with implementing and maintaining a service management capabilityPurchase ... Read more

$41.39 USD or Free with Kobo Plus

Develop and improve the service management capabilities of your organization or business with this comprehensive handbookKey FeaturesA complete, pragmatic guide on service management from industry expertsLearn industry best practices and proven strategies to establish and improve a service management capabilityGet hands on with implementing and maintaining a service management capabilityPurchase
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Master Data Management in Practice

Achieving True Customer MDM

by Dalton Cervo, Mark Allen ...

Series Book 559 - Wiley Corporate F&A
In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on techniques that can improve data quality management, lower data maintenance costs, reduce corporate and compliance risks, and drive increased efficiency in customer data management practices, the book will ... Read more

$45.00 USD

In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on techniques that can improve data quality management, lower data maintenance costs, reduce corporate and compliance risks, and drive increased efficiency in customer data management practices, the book will
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What Is BPM?

by Marvin Wurtzel ...

PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALSThis concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integrated methodologies, and ... Read more

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PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALSThis concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integrated methodologies, and
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Fundamentals of Enterprise Architecture

Proven Frameworks for Effective Architecture Decisions

by Tanu McCabe ...

With the increasing complexity of modern cloud-based systems, an effective enterprise architecture program is more critical than ever. In this practical book, author Tanu McCabe from Capital One provides proven frameworks and practices to define an effective enterprise architecture strategy—one that will enable software and enterprise architects to create and implement great architecture ... Read more

$36.79 USD

Also available as: Audiobook

With the increasing complexity of modern cloud-based systems, an effective enterprise architecture program is more critical than ever. In this practical book, author Tanu McCabe from Capital One provides proven frameworks and practices to define an effective enterprise architecture strategy—one that will enable software and enterprise architects to create and implement great architecture
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Also available as: Audiobook
Pocket CIO – The Guide to Successful IT Asset Management

Get to grips with the fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with this guide

by Phara McLachlan ...

Create and manage a clear working IT asset management strategy with this unique guideKey FeaturesA detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documentsIncludes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normalA step-by-step ITAM manual for newbies as well as ... Read more

$34.19 USD or Free with Kobo Plus

Create and manage a clear working IT asset management strategy with this unique guideKey FeaturesA detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documentsIncludes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normalA step-by-step ITAM manual for newbies as well as
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Ten Steps to ITSM Success

A Practitioner’s Guide to Enterprise IT Transformation

by Angelo Esposito, Timothy Rogers ...

As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors ... Read more

$36.09 USD or Free with Kobo Plus

Also available as: Audiobook

As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors
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ITIL® 4 – A Pocket Guide

Control Your ERP Destiny: Reduce Project Costs, Mitigate Risks, and Design Better Business Solutions

Implementing Itsm

Practical Kaizen

Organizing Itsm

A Practical Guide to Service Management

Master Data Management in Practice

What Is BPM?

Fundamentals of Enterprise Architecture

Pocket CIO – The Guide to Successful IT Asset Management

Ten Steps to ITSM Success

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