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  • Measuring Customer Experience

    How to Develop and Execute the Most Profitable Customer Experience Strategies

    by Philipp Klaus ...
    Series series Business and Management (R0)
    Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. ... Read more

    $53.99 USD

  • Audiobook

    The Scrapbook

    A Novel

    Unabridged

    9 hours 2 min

    **From the award-winning author of Red Comet: The Short Life and Blazing Art of Sylvia Plath, a stunning debut novel: the story of an intense first love haunted by history and family memory, inspired by the startling WWII scrapbook of Clark’s own grandfather, hidden in an attic until after his death“An elegant, unsettling novel about the burden of history and the illusions of love.” —Sana Krasikov ... Read more

    $22.00 USD

  • Donatien Grau. Living Museums

    Series Book 1 - Hatje Cantz Text
    A rare glimpse behind the scenes of the world's most influential museumsWho are the people shaping the world's most renowned museums? In this captivating book, Donatien Grau offers a rare glimpse behind the scenes of leading art institutions and their visionary directors. Through insightful conversations with some of the most influential figures in the museum world, he reveals how they opened ... Read more

    $28.99 USD

  • A Future for the European Patchwork

    Cohesion through Spatial Planning since 1990

    The issue of cohesion and the policies associated with it are concerns not only for supranational entities such as the EU, but also for nation states and regions alike. Traditional instruments for promoting cohesion include symbolic, economic and social policies. However, given the contemporary tensions at both the international and domestic levels, attempts to create or maintain ›cohesion‹ are so ... Read more

    $67.99 USD

  • Higher Education Landscape 2030

    A Trend Analysis Based on the AHEAD International Horizon Scanning

    Series series Education (R0)
    This open access Springer Brief provides a systematic analysis of current trends and requirements in the areas of knowledge and competence in the context of the project “(A) Higher Education Digital (AHEAD)—International Horizon Scanning / Trend Analysis on Digital Higher Education.” It examines the latest developments in learning theory, didactics, and digital-education technology in connection ... Read more

    Free

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    Facing Infinity

    Black Holes and Our Place on Earth

    by Jonas Enander ...
    Narrated by Mark Peachey ...

    Unabridged

    11 hours 9 min

    Humanity's relationship with black holes began in 1783 in a small English village, when clergyman John Michell posed a startling question: What if there are objects in space that are so large and heavy that not even light can escape them? Almost 250 years later, in April 2019, scientists presented the first picture of a black hole. Physicist Jonas Enander has traveled the world to investigate how ... Read more

    $24.99 USD or Free with Kobo Plus

  • Audiobook

    Island Song

    Narrated by Danielle Vitalis ...

    Unabridged

    11 hours 52 min

    One sister found the courage to leave, the other must find the courage to live…From the Caribbean to 1950s London, an epic story of finding home, Island Song is an atmospheric and lyrical debut of compelling storytelling, for fans of Louise Hare and Kristin Hannah.__________________________________'Profound and moving' Woman's Own'Engrossing … An enjoyable debut' Louise Hare, author of <em... ... Read more

    $21.99 USD

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    Sycorax

    A Novel

    Narrated by Nydia Hetherington ...

    Unabridged

    11 hours 55 min

    A captivating reimagining of the life lived by the powerful witch Sycorax before her banishment to the island in William Shakespeare's The TempestBorn of the sun and moon, shaped by fire and malady, comes a young woman whose story has never been told...They call her Sycorax. Seer. Sage. Sorceress.Outcast by society and all alone in the world, Sycorax must find a way to understand her true nature. ... Read more

    $24.99 USD

  • Audiobook

    My Family And Other Spies

    A gripping MI6 memoir of espionage, secrecy, and a son uncovering his father’s past

    by Alistair Wood ...
    Narrated by David Rintoul ...

    Unabridged

    10 hours 34 min

    **Brought to you by Penguin.The unforgettable memoir of life in a family like no other, and their extraordinary, eccentric part in half a century of espionage . . .**‘It has always been inculcated into me that no good could ever come of having anything to do with my father …’As a boy, Alistair Wood lived within the (very high) walls of a Secret Intelligence Service – or MI6 – training camp, ... Read more

    $18.99 USD

  • Audiobook

    The Good Decision Diary

    Your daily guide to making better decisions, more of the time

    by Anna Mathur ...
    Narrated by Anna Mathur ...

    Unabridged

    4 hours 40 min

    **Brought to you by Penguin.The gentle guide to getting where you want to go, without beating yourself up on the way there.**I'll never eat sugar again!I’ll work out every single morning!I will never, ever shout at my kids!Sound familiar? Anna Mathur, Sunday Times bestselling author and psychotherapist, has been there too. In The Good Decision Diary, Anna introduces a compassionate an... ... Read more

    $18.99 USD

  • Audiobook

    Reframing Blackness

    What’s Black about “History of Art”?

    Narrated by Alayo Akinkugbe ...

    Unabridged

    3 hours 57 min

    Brought to you by Penguin.Since the inception of mainstream art history, Blackness has been distinctly ignored.In Reframing Blackness, art historian and founder of @ABlackHistoryOfArt, Alayo Akinkugbe challenges this void.Exploring the presentation of Black figures in Western art, Blackness in museums, Blackness in feminist art movements, as well as Blackness in the curriculum, Alayo unveils an ... Read more

    $18.79 USD

  • Audiobook

    Stranger Things: Worlds Turned Upside Down

    The Official Behind-the-Scenes Companion

    by Gina McIntyre ...
    Narrated by Fred Berman ...
    Series series Stranger Things

    Unabridged

    3 hours 54 min

    The official behind-the-scenes companion audio guide to the first two seasons of Stranger Things and beyond.Stranger things have happened. . . .When the first season of Stranger Things debuted on Netflix in the summer of 2016, the show struck a nerve with millions of viewers worldwide and received broad critical acclaim. The series has gone on to win six Emmy Awards, but its success was driven ... Read more

    $17.50 USD