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The Pessimist

by Oussama Hamana ...

In "The Pessimist," you'll embark on an enlightening exploration of pessimism and optimism and their profound impact on our lives and decision-making. This book delves into the intricate interplay of these contrasting perspectives, helping you gain a deeper understanding of how they influence your daily choices and the path you walk in life. ... Read more

$5.00 USD or Free with Kobo Plus

In "The Pessimist," you'll embark on an enlightening exploration of pessimism and optimism and their profound impact on our lives and decision-making. This book delves into the intricate interplay of these contrasting perspectives, helping you gain a deeper understanding of how they influence your daily choices and the path you walk in life.
... Read more
UNRAVELING THE CX CHRONICLES

IS THE SERVICE RECOVERY PARADOX A VALID THEORY OR A LINGERING MYTH

by Oussama Hamana ...

"Unraveling the CX Chronicles" is your passport to the captivating world of customer experience, where we delve deep into the enigmatic realm of the Service Recovery Paradox. Within the pages of this book, you'll embark on a journey to explore the intricate psychology of customer satisfaction, decipher the complex tapestry of CX failures, and immerse yourself in the art of service recovery.In ... Read more

$5.99 USD or Free with Kobo Plus

"Unraveling the CX Chronicles" is your passport to the captivating world of customer experience, where we delve deep into the enigmatic realm of the Service Recovery Paradox. Within the pages of this book, you'll embark on a journey to explore the intricate psychology of customer satisfaction, decipher the complex tapestry of CX failures, and immerse yourself in the art of service recovery.In
... Read more
The little Owl who dreamed of being an Eagle

by Oussama Hamana ...

"The Little Owl Who Dreamed of Being an eagle" is a heartwarming tale that takes young readers on a journey deep into a forest where a baby owl aspires to be more than just an ordinary bird. When a real falcon challenges him to a flying contest, the story unfolds with excitement, showcasing the importance of self-acceptance and the beauty of being unique. This beautifully illustrated book is a ... Read more

$3.00 USD or Free with Kobo Plus

"The Little Owl Who Dreamed of Being an eagle" is a heartwarming tale that takes young readers on a journey deep into a forest where a baby owl aspires to be more than just an ordinary bird. When a real falcon challenges him to a flying contest, the story unfolds with excitement, showcasing the importance of self-acceptance and the beauty of being unique. This beautifully illustrated book is a
... Read more

Strategy Safari

A Guided Tour Through The Wilds of Strategic Mangament

by Bruce Ahlstrand, Joseph Lampel, Henry Mintzberg ...

Strategy Safari, the international bestseller on business strategy by leading management thinker Henry Mintzberg and his colleagues Bruce Ahlstrand and Joseph Lampel, is widely considered a classic work in the field.No other book synthesizes the entire history and evolution of strategic management in so lively and entertaining a fashion. Since the initial publication of Strategy Safari, managers, ... Read more

$15.99 USD

Strategy Safari, the international bestseller on business strategy by leading management thinker Henry Mintzberg and his colleagues Bruce Ahlstrand and Joseph Lampel, is widely considered a classic work in the field.No other book synthesizes the entire history and evolution of strategic management in so lively and entertaining a fashion. Since the initial publication of Strategy Safari, managers,
... Read more
Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns

by Curtis W. Johnson, Michael B. Horn, Clayton M. Christensen ...

Selected as one of the "Best Books on Innovation, 2008" by BusinessWeek magazineNamed the "Best Human-Capital Book of 2008" by Strategy + Business magazineA crash course in the business of learning-from the bestselling author of The Innovator's Dilemma and The Innovator's Solution…"Provocatively titled, Disrupting Class is just what America's K-12 education system... ... Read more

$21.99 USD

Selected as one of the "Best Books on Innovation, 2008" by BusinessWeek magazineNamed the "Best Human-Capital Book of 2008" by Strategy + Business magazineA crash course in the business of learning-from the bestselling author of The Innovator's Dilemma and The Innovator's Solution…"Provocatively titled, Disrupting Class is just what America's K-12 education system...
... Read more
The Power of the 2 x 2 Matrix

Using 2 x 2 Thinking to Solve Business Problems and Make Better Decisions

by Alex Lowy, Phil Hood ...

By studying the work of hundreds of the most original and effective business minds, the authors present a common architecture that illuminates exceptional analysis and creative performance. 2 x 2 Thinking is characterized by a fundamental appreciation for the dynamic and complex nature of business. The best strategists go out of their way to tackle dilemmas rather than merely solve problems. They ... Read more

$57.00 USD

By studying the work of hundreds of the most original and effective business minds, the authors present a common architecture that illuminates exceptional analysis and creative performance. 2 x 2 Thinking is characterized by a fundamental appreciation for the dynamic and complex nature of business. The best strategists go out of their way to tackle dilemmas rather than merely solve problems. They
... Read more
LEADERSHIP STYLES

AN APPROACH IN A GLOBAL WORLD

by Hutabarat ...

There are three important managerial implications. First, leaders possess and use more than one style of leadership. Managers thus should not be hesitant to try new behaviors when the situation calls for them. Second, managers should modify their leadership style to fit employee characteristics. Employees with high achievement needs, little experience, and high need for clarity generally should ... Read more

$2.99 USD

There are three important managerial implications. First, leaders possess and use more than one style of leadership. Managers thus should not be hesitant to try new behaviors when the situation calls for them. Second, managers should modify their leadership style to fit employee characteristics. Employees with high achievement needs, little experience, and high need for clarity generally should
... Read more
IELTS TOEFL Essay Ideas Vol 1. Education

by Adam Benn ...

Series Book 1 - THE WRITE IDEA Series
Can you write a fully developed IELTS or TOEFL essay about education?The topic of Education is much broader than you think—from kindergarten to post-graduate studies, from teacher training to technology in the classroom—there are many things you can be asked to write about.To help you prepare to write for any task and get a high band score on the IELTS or TOEFL writing test you need to have words ... Read more

$10.92 USD or Free with Kobo Plus

Can you write a fully developed IELTS or TOEFL essay about education?The topic of Education is much broader than you think—from kindergarten to post-graduate studies, from teacher training to technology in the classroom—there are many things you can be asked to write about.To help you prepare to write for any task and get a high band score on the IELTS or TOEFL writing test you need to have words
... Read more
Hot Spots

Why Some Teams, Workplaces, and Organizations Buzz with Energy - And Others Don't

by Lynda Gratton ...

You always know when you are in a Hot Spot. You feel energized and vibrantly alive. Your brain is buzzing with ideas, and the people around you share your joy and excitement. Things you've always known become clearer, adding value becomes more possible. Ideas and insights from others miraculously combine with your own to create new thinking and innovation. When Hot Spots arise in and between ... Read more

$19.99 USD

You always know when you are in a Hot Spot. You feel energized and vibrantly alive. Your brain is buzzing with ideas, and the people around you share your joy and excitement. Things you've always known become clearer, adding value becomes more possible. Ideas and insights from others miraculously combine with your own to create new thinking and innovation. When Hot Spots arise in and between
... Read more
Transnational Leadership Development

An HR Practioner's Guide to Transformative Learning in Employee Development - Appendix 2

by Beth Fisher-Yoshida, Ph.D., Kathy D. Geller ...

Transnational Leadership Development acquaints readers with the paradoxes and mental processes leaders need to relate successfully to people with different backgrounds, cultures, and societal identities. This appendix helps translate the transformative learning process into a process that HR professionals can use in employee interventions and learning experiences. It explains six dynamics ... Read more

$1.49 USD

Transnational Leadership Development acquaints readers with the paradoxes and mental processes leaders need to relate successfully to people with different backgrounds, cultures, and societal identities. This appendix helps translate the transformative learning process into a process that HR professionals can use in employee interventions and learning experiences. It explains six dynamics
... Read more
Marketing with Strategic Empathy

Inspiring Strategy with Deeper Consumer Insight

by Claire Brooks ...

We are living in an age of continual motion and change, and as a result traditional strategy planning has become outmoded. Every manager, perhaps even every employee, needs to become a strategist. Every strategist, in turn, needs to develop deep consumer insight - or empathy - as a basis for flexible strategy formation. This book offers a practical guide on how to develop and implement a ... Read more

$43.99 USD

We are living in an age of continual motion and change, and as a result traditional strategy planning has become outmoded. Every manager, perhaps even every employee, needs to become a strategist. Every strategist, in turn, needs to develop deep consumer insight - or empathy - as a basis for flexible strategy formation. This book offers a practical guide on how to develop and implement a
... Read more
Branding with Brains

The Science Of Getting Customers To Choose Your Company

by Tjaco Walvis ...

Tjaco Walvisis a partner at THEY, a brand management consulting firm based in Amsterdam, the Netherlands. Previously, he was a strategy and research director with BBDO. Tjaco is a leading expert on brand strategy issues, including brand positioning, extensions, portfolio management and location branding. He has worked with boards and marketing executives of companies like Amsterdam Airport ... Read more

$15.99 USD

Tjaco Walvisis a partner at THEY, a brand management consulting firm based in Amsterdam, the Netherlands. Previously, he was a strategy and research director with BBDO. Tjaco is a leading expert on brand strategy issues, including brand positioning, extensions, portfolio management and location branding. He has worked with boards and marketing executives of companies like Amsterdam Airport
... Read more

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“oussama hamana”

The Pessimist

UNRAVELING THE CX CHRONICLES

The little Owl who dreamed of being an Eagle

People who read these also enjoyed

Strategy Safari

Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns

The Power of the 2 x 2 Matrix

LEADERSHIP STYLES

IELTS TOEFL Essay Ideas Vol 1. Education

Hot Spots

Transnational Leadership Development

Marketing with Strategic Empathy

Branding with Brains

eReaders

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