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“ned herrmann”

Showing 1 - 12 of 12 results for “ned herrmann”
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  • The Whole Brain Business Book, Second Edition: Unlocking the Power of Whole Brain Thinking in Organizations, Teams, and Individuals

    by Ned Herrmann, Ann Herrmann-Nehdi ...
    The long-awaited update of the classic guide to outperforming the competition using Herrmann International's trademark Whole Brain MethodologyPacked with new research, updated examples, and more actionable content, The Whole Brain Business Book outlines four basic thinking styles--administrator, talker, problem-solver, dreamer--corresponding to the four quadrants of the brain and explains that ... Read more

    $21.39 USD

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  • The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

    by Joseph Michelli ...
    WAKE UP AND SMELL THE SUCCESS!You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.The Starbucks Experience contains a robust blend of home ... Read more

    $21.39 USD

  • Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

    by Rajat Paharia ...
    The New York Times and Wall Street Journal bestseller!The new secret to driving LOYALTY THAT PAYSOnce revolutionary, loyalty programs designed to differentiate products quickly became commoditized. And yet, billions of dollars are still spent every year on programs that are doomed to fail. These programs, it turns out, don't inspire long-term loyalty. Once a better deal comes along, customers will ... Read more

    $25.19 USD

  • Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

    by Doug Lipp ...
    With a Foreword by Jim Cora, former Chairman of Disneyland International"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that ... Read more

    $20.79 USD

  • Mean Girls at Work: How to Stay Professional When Things Get Personal

    by Katherine Crowley, Kathi Elster ...
    One of the New York Post's Top 10 Career Books of 2012DO YOU WORK WITH A MEAN GIRL?A woman’s field guide to the new frontier of professional development—working with other womenWomen-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year.Packed with proven advice from two of today’s ... Read more

    $25.19 USD

  • Am I The Only Sane One Working Here?: 101 Solutions for Surviving Office Insanity

    by Albert Bernstein ...
    ". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and ... Read more

    $15.19 USD

  • Emotional Vampires at Work: Dealing with Bosses and Coworkers Who Drain You Dry

    by Albert Bernstein ...
    DO YOU WORK WITH VAMPIRES? LEARN HOW TO PROTECT YOURSELF!Banish the bloodsuckers from your professional lifeWhether it's a coworker, subordinate, or boss, there's at least one emotional vampire in every office. These people try your patience, sap your energy, and add an entirely unhealthy dynamic to workplace productivity. The bestselling author of Emotional Vampires and Dinosaur Brains shows you ... Read more

    $27.39 USD

  • Teambuilding That Gets Results

    Essential Plans and Activities for Creating Effective Teams

    by Harriet Diamond, Linda Eve Diamond ...
    Series series Quick Start Your Business
    Teambuilding is one of the fastest-growing areas on the business shelf, as companies look to increase efficiency and morale.Teambuilding That Gets Results, an easy-to-use guidebook for building effective teams, will increase the strength of any business. Harriet and Linda Diamond offer expert advice gleaned from years of consulting businesses on building strong teams. Topics include:Building ... Read more

    $14.39 USD

  • Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

    by Joseph Michelli ...
    Lead Your Business the Starbucks WayForeword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company’s exemplary leadership practices.Joseph Michelli, author of the Wall Street Journal, USA Today, and ... Read more

    $18.79 USD

  • Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza

    by Geoffrey Tumlin ...
    PLAY DUMB. BE BORING. DON'T SOLVE PROBLEMS. AND ABOVE ALL, DON'T BE YOURSELF.Not exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Our overreliance on quick, cheap, and easy means of "staying connected" is eroding our communication skills. Speed ... Read more

    $18.79 USD

  • Appreciative Leadership: Focus on What Works to Drive Winning Performance and Build a Thriving Organization

    by Diana Whitney, Amanda Trosten-Bloom, Kae Rader ...
    Advance Praise for Appreciative Leadership:"A must-read for leaders at all levels who believe that both common sense and business sense require engaging and encouraging rather than mandating or manipulating. It may become my most-recommended book." -- Frank Rogers-Witte, Ph.D., Director, Executive Staff Effectiveness, Hewlett-Packard IPG"Building on a simple but powerful idea, Appreciative ... Read more

    $24.49 USD

  • Innovate the Pixar Way: Business Lessons from the World’s Most Creative Corporate Playground

    by Bill Capodagli, Lynn Jackson ...
    Praise for Innovate the Pixar Way:"This tremendous book brings the magic and genius of Pixar to the page and lets us in on the secrets and intuitive synergy of such a successful company." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to Greatness"Pixar is one of the most creative organizations in the world. Read Innovate the Pixar Way ... Read more

    $20.79 USD