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“natalie petouhoff”

Showing 1 - 3 of 3 results for “natalie petouhoff”
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  • Empathy In Action

    How to Deliver Great Customer Experiences at Scale

    by Tony Bates, Natalie Petouhoff ...
    AUTHOR BIO - About Tony BatesTony Bates has led multiple billion dollar companies with a simple ethos of “know your customers”. Tony Bates, CEO of Genesys, leads the company’s strategy, direction and operations in more than 100 countries, overseeing a global team of more than 5,000 employees. With decades of experience steering B2B and B2C companies through major market transitions and rapid ... Read more

    $14.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Like My Stuff

    How to Get 750 Million Members to Buy Your Products on Facebook

    by Natalie L Petouhoff ...
    Facebook is the largest, fastest growing and popular social media site in the world today. With more than half a billion members, it has been a major force in both the cultural and business area for years now, and has now changed everything with f-commerce. In this e-book, Social Media specialist Dr. Natalie Petouhoff explains how this powerful new feature works and provides strategies for ... Read more

    $7.99 USD

  • Audiobook

    Empathy in Action

    How to Deliver Great Customer Experiences at Scale

    by Dr. Natalie Petouhoff, Tony Bates ...
    Narrated by Jennifer Masters ...

    Unabridged

    9 hours 53 min

    A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We’ve all experienced dumb chatbots, automated ... Read more

    $19.99 USD or Free with Kobo Plus

    Also available as: eBook

    Also available as: eBook