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“nadane y wright”

Showing 1 - 12 of 12 results for “nadane y wright”
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  • Customer Experience Management in the Caribbean

    Concepts, Case Studies and Challenges

    by Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright ...
    Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging ... Read more

    $93.99 USD

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  • Performance measurement of workplace change

    in two different cultural contexts

    by Chaiwat Riratanaphong ...
    Nowadays, organisations must cope with the pressure of cost reduction and efficiency in order to succeed in a highly competitive business environment. However, drivers to improve social interaction and employee’s performance and as such to contribute to organisational goals and objectives make it necessary to be concerned with other performance criteria as well, such as effectiveness, flexibility, ... Read more

    Free

  • Transforming Supply Chains

    Realign Your Business To Better Serve Customers In A Disruptive World

    by John Gattorna, Deborah Ellis ...
    Series series Financial Times Series
    John Gattorna and Deborah Ellis are long-term collaborators on the design and management of enterprise supply chains.Dr John Gattorna has been one of the most influential voices in the development of the modern supply chain. His long-held vision of the supply chain as the central nervous system of an organisation and as a major source of competitive advantage if done well has inspired both supply ... Read more

    $19.99 USD

  • Learning Transformed

    8 Keys to Designing Tomorrow’s Schools, Today

    by Eric C. Sheninger ...
    With all that we know about how students learn, the nature of the world they will face after graduation, and the educational inequities that have existed for centuries, maintaining a traditional, one-size-fits-all approach to teaching and learning is tantamount to instructional malpractice.International security, the success of global economies, and sustainability as a global society all depend on ... Read more

    $31.99 USD

  • Facilities Management and Corporate Real Estate Management as Value Drivers

    How to Manage and Measure Adding Value

    Edited by Per Anker Jensen, Theo van der Voordt ...
    Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards ... Read more

    $70.99 USD

  • Strategic Operations Management

    by Steve Brown, John Bessant, Fu Jia ...
    Strategic Operations Management, 4th Edition, shows how vital it is to have world-class operations management in any organisation. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive environment, though, strategic operations capabilities must be in place for organisations to ... Read more

    $89.99 USD

  • Design Management

    The Essential Handbook

    by David Hands ...
    Design Management is the essential handbook to all things design. As a discipline, design management is continually in motion; changing, responding and adapting to the dynamics of social and business transformation. As a business function, it combines project management, design, strategy and supply chain techniques to enable the creation of more effectively designed products, services, ... Read more

    $53.99 USD

  • Knowledge Management

    Value Creation Through Organizational Learning

    by Gita Kumta, Klaus North ...
    Series series Business and Management (R0)
    This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work ... Read more

    $80.99 USD

  • Lean Pedagogy

    Using Lean Thinking to Improve Student Results and Optimise Classroom Costs

    by Benjamin Chibaira ...
    In this book, the author challenges the status quo in schools with an emphasis on students' results, and the associated costs, and curriculum lead times for achieving these results. Policy and curriculum changes, as well as funding initiatives, have been the most common interventions for the prominent systemic issues faced by schools. However, these have proven neither effective nor sustainable in ... Read more

    $9.99 USD or Free with Kobo Plus

  • Reimagining Digital Learning for Sustainable Development

    How Upskilling, Data Analytics, and Educational Technologies Close the Skills Gap

    Edited by Sheila Jagannathan ...
    Reimagining Digital Learning for Sustainable Development is a comprehensive playbook for education leaders, policy makers, and other key stakeholders leading the modernization of learning and development in their institutions as they build a high value knowledge economy and prepare learners for jobs that don't yet exist.Currently, nearly every aspect of human activity, including the ways we absorb ... Read more

    Was $52.99 USD Now $46.99 USD

  • Dark Side Of Digital Organization

    Edited by Ilkay Öztürk ...
    If business functions such as management, human resources, logistics and finance cannot manage digital transformation well, there may be a danger of extinction for companies. In the future, business life will continue to be affected by digital transformation. In this long journey, it is necessary to consider digital transformation as a moving target, a strategy that is constantly evolving, ... Read more

    $45.99 USD

  • Management Today

    by Terri A. Scandura, Frankie J. Weinberg ...
    Integrating core management concepts with evidence-based research and strategies, Management Today, Second Edition provides students of all backgrounds with the foundations they need to start and enhance their careers. Authors Terri A. Scandura and Frankie J. Weinberg share their experiences as active researchers and award-winning teachers throughout the book to engage and inspire the next ... Read more

    $116.99 USD