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Capabilities for Talent Development

Shaping the Future of the Profession

by Pat Galagan, Morgean Hirt, Courtney Vital ...

What Talent Development Professionals Should Know and Do to Be SuccessfulThe talent development field is deep and wide, encompassing the efforts that foster learning and employee development to drive organizational performance, productivity, and results. Major societal forces and business changes require talent development professionals across all industries to adopt new approaches and upgrade ... Read more

$21.59 USD or Free with Kobo Plus

What Talent Development Professionals Should Know and Do to Be SuccessfulThe talent development field is deep and wide, encompassing the efforts that foster learning and employee development to drive organizational performance, productivity, and results. Major societal forces and business changes require talent development professionals across all industries to adopt new approaches and upgrade
... Read more

Content Strategy for the Web

by Kristina Halvorson, Melissa Rach ...

Series series Voices That Matter
FROM CONSTANT CRISIS TO SUSTAINABLE SUCCESSBETTER CONTENT MEANS BETTER BUSINESS. Your content is a mess: the website redesigns didn’t help, and the new CMS just made things worse. Or, maybe your content is full of potential: you know new revenue and cost-savings opportunities exist, but you’re not sure where to start. How can you realize the value of content while planning for its long-term ... Read more

$30.99 USD

FROM CONSTANT CRISIS TO SUSTAINABLE SUCCESSBETTER CONTENT MEANS BETTER BUSINESS. Your content is a mess: the website redesigns didn’t help, and the new CMS just made things worse. Or, maybe your content is full of potential: you know new revenue and cost-savings opportunities exist, but you’re not sure where to start. How can you realize the value of content while planning for its long-term
... Read more
Kirkpatrick's Four Levels of Training Evaluation

by James D. Kirkpatrick, Wendy Kayser Kirkpatrick ...

A timely update to a timeless model.Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.But how many variations of Kirkpatrick are in use today? ... Read more

$21.59 USD or Free with Kobo Plus

A timely update to a timeless model.Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.But how many variations of Kirkpatrick are in use today?
... Read more
UX Research

Practical Techniques for Designing Better Products

by Brad Nunnally, David Farkas ...

One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. Fact is, anyone can conduct product research. With this quick reference guide, you’ll learn a common ... Read more

$24.49 USD

Also available as: Audiobook

One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. Fact is, anyone can conduct product research. With this quick reference guide, you’ll learn a common
... Read more

Also available as: Audiobook
Power of People, The

How Successful Organizations Use Workforce Analytics To Improve Business Performance

by Nigel Guenole, Jonathan Ferrar, Sheri Feinzig ...

Series series FT Press Analytics
Learn from Today’s Most Successful Workforce Analytics LeadersTransforming the immense potential of workforce analytics into reality isn’t easy. Pioneering practitioners have learned crucial lessons that can help you succeed. The Power of People shares their journeys—and their indispensable insights.Drawing on incisive case studies and vignettes, three experts help you bring purpose and clarity to ... Read more

$27.89 USD

Learn from Today’s Most Successful Workforce Analytics LeadersTransforming the immense potential of workforce analytics into reality isn’t easy. Pioneering practitioners have learned crucial lessons that can help you succeed. The Power of People shares their journeys—and their indispensable insights.Drawing on incisive case studies and vignettes, three experts help you bring purpose and clarity to
... Read more
Handbook of Usability Testing

How to Plan, Design, and Conduct Effective Tests

by Jeffrey Rubin, Dana Chisnell ...

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You ... Read more

$38.00 USD

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You
... Read more
User Experience Management

Essential Skills for Leading Effective UX Teams

by Arnie Lund ...

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and ... Read more

$35.99 USD

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and
... Read more
High-Impact Interview Questions

701 Behavior-Based Questions to Find the Right Person for Every Job

by Victoria Hoevemeyer ...

"Tell me about a time...." The words evoke a child's fairy-tale innocence. Yet when used by an interviewer, they can help to determine the suitability of a job candidate by eliciting real-world examples of behaviors and experience that can save you and your organization from making a bad hiring decision.High-Impact Interview Questions shows you how to use competency-based behavioral interviewing ... Read more

$10.99 USD

Also available as: Audiobook

"Tell me about a time...." The words evoke a child's fairy-tale innocence. Yet when used by an interviewer, they can help to determine the suitability of a job candidate by eliciting real-world examples of behaviors and experience that can save you and your organization from making a bad hiring decision.High-Impact Interview Questions shows you how to use competency-based behavioral interviewing
... Read more

Also available as: Audiobook
Agile Extension to the BABOK® Guide (Agile Extension) version 2

by IIBA, Agile Alliance ...

The Agile Extension to the BABOK® Guide (Agile Extension) version 2 describes the benefits, activities, tasks, skills, and practices required for effective agile business analysis with a constant focus on delivering business value.The Agile Extension version 2:describes the agile mindset and positions agile business analysis beyond software developmentintroduces a 3-tier rolling planning model to ... Read more

$21.39 USD or Free with Kobo Plus

The Agile Extension to the BABOK® Guide (Agile Extension) version 2 describes the benefits, activities, tasks, skills, and practices required for effective agile business analysis with a constant focus on delivering business value.The Agile Extension version 2:describes the agile mindset and positions agile business analysis beyond software developmentintroduces a 3-tier rolling planning model to
... Read more
Competency-Based Human Resource Management

Discover a New System for Unleashing the Productive Power of Exemplary Performers

by David D. Dubois, William J. Rothwell ...

Why a focus on jobs is not enoughForce-fitting employees to job descriptions leads to unhappy people and substandard performance. For years, HR professionals have struggled with this dilemma. But it doesn't have to be that way.Competency-Based Human Resource Management describes a new model of performance management that matches employee talents to the work that must be done. By focusing on the ... Read more

$24.99 USD

Why a focus on jobs is not enoughForce-fitting employees to job descriptions leads to unhappy people and substandard performance. For years, HR professionals have struggled with this dilemma. But it doesn't have to be that way.Competency-Based Human Resource Management describes a new model of performance management that matches employee talents to the work that must be done. By focusing on the
... Read more
It's Our Research

Getting Stakeholder Buy-in for User Experience Research Projects

by Tomer Sharon ...

It's Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, ... Read more

$35.99 USD

It's Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business,
... Read more
DK Essential Managers: Interviewing People

Strategy, Techniques, Questions, Assessing, Selecting

by DK ...

Series series DK Essential Managers
Learn how to find the right person for the job every time with this practical guide that gives you the skills to succeed.Step-by-step instructions, tips, checklists, and "Ask Yourself" features show you how to screen candidates, plan questions, and listen effectively to answers.Tables, illustrations, "In Focus" panels, and real-life case studies help you learn to control an interview, analyze ... Read more

$4.99 USD

Learn how to find the right person for the job every time with this practical guide that gives you the skills to succeed.Step-by-step instructions, tips, checklists, and "Ask Yourself" features show you how to screen candidates, plan questions, and listen effectively to answers.Tables, illustrations, "In Focus" panels, and real-life case studies help you learn to control an interview, analyze
... Read more

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Capabilities for Talent Development

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Content Strategy for the Web

Kirkpatrick's Four Levels of Training Evaluation

UX Research

Power of People, The

Handbook of Usability Testing

User Experience Management

High-Impact Interview Questions

Agile Extension to the BABOK® Guide (Agile Extension) version 2

Competency-Based Human Resource Management

It's Our Research

DK Essential Managers: Interviewing People

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