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  • Creating Impact Through Future Learning

    The High Impact Learning that Lasts (HILL) Model

    Organisations today operate in a fascinating world where change is constant, fast and continues to accelerate. It is the combination of evolving developments such as technological advancements, globalisation and new ways of communicating through multimedia technologies that drive us to reorganise how we live, how we work, how we create value, and how we learn. These developments call for a ... Read more

    $66.99 USD

  • Dialogic Feedback for High Impact Learning

    Key to PCP-Coaching and Assessment-as-Learning

    In recent years, the transmission paradigm of learning and teaching is making way for new approaches fuelled in part by the technology and AI revolutions. Learning is seen now more often in the light of connectivism, collaboration and creative problem solving. Dialogic Feedback for High Impact Learning explores this fascinating trend championing learning as a dialogic process between learners and ... Read more

    Was $33.99 USD Now $29.99 USD

  • Theories of Workplace Learning in Changing Times

    Series series Routledge Psychology in Education
    This book is an expansion and major updating of the highly successful Theories of Learning for the Workplace, first published in 2011. It offers fascinating overviews into some of the most important theories of learning and how they are practically applied to organisational or workplace learning. Each chapter is co-authored by an academic researcher and an expert in business or industry, providing ... Read more

    $47.99 USD

  • Informal Learning at Work

    Triggers, Antecedents, and Consequences

    Series series New Perspectives on Learning and Instruction
    Informal Learning at Work reflects the growing interest in changing the way the workplace encourages and enhances learning and professional development. Due to societal, economic, and technological developments, organisations face the pressure of growing knowledge-intensity and the need for innovations. As a result, employees are expected to adapt to new situations and constantly update their ... Read more

    $54.99 USD

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  • Effective Teamwork

    Practical Lessons from Organizational Research

    Updated to reflect the latest research evidence, the third edition of Effective Teamwork provides business managers with the necessary guidance and tools to build and maintain effective teamwork strategies.A new edition of a bestselling book on teamwork from an acknowledged leader in the fieldOffers a unique integration of rigorous research with practical guidance to develop effective leadership ... Read more

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  • Teaching, Coaching and Mentoring Adult Learners

    Lessons for professionalism and partnership

    The challenge for those coaching, mentoring, supervising or teaching adults is to design and deliver high-quality programmes that encompass a blend of teaching and learning approaches and strategies, that are constructed for adult learners in multiple educational environments and that cater for the diversity of adult learners’ needs. Adult learners are complex individuals who come to the learning ... Read more

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  • Mentorship in Healthcare

    In healthcare settings, the term mentorship is normally used to describe the supervision of a pre-registration student by a qualified practitioner. Mentorship can be very formal or relatively informal. It can also be practised differently in particular locations, settings and healthcare professions. This clear, concise book transcends professional and geographical boundaries in order to focus on ... Read more

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  • Employee Engagement in Theory and Practice

    In recent years there has been a weight of evidence suggesting that engagement has a significantly positive impact on productivity, performance and organisational advocacy, as well as individual wellbeing, and a significantly negative impact on intent to quit and absenteeism from the work place.This comprehensive new book is unique as it brings together, for the first time, psychological and ... Read more

    $99.99 USD

  • An Introduction to Work and Organizational Psychology

    An International Perspective

    The latest edition of this classic text provides a comprehensive and internationally relevant introduction to work and organizational psychology, exploring the depth and diversity of the field in an accessible way without obscuring the complexities of the subject.Third edition of a classic textbook offering a complete introduction to work and organizational psychology for undergraduate and ... Read more

    $49.00 USD

  • Effective Supervision in Social Work

    Series series Post-Qualifying Social Work Leadership and Management Handbooks
    It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. This book demonstrates how ... Read more

    $70.19 USD

  • Reconceptualising Feedback in Higher Education

    Developing dialogue with students

    Feedback is a crucial element of teaching, learning and assessment. There is, however, substantial evidence that staff and students are dissatisfied with it, and there is growing impetus for change.Student Surveys have indicated that feedback is one of the most problematic aspects of the student experience, and so particularly in need of further scrutiny. Current practices waste both student ... Read more

    Was $55.99 USD Now $47.99 USD

  • Customer Service Intelligence

    Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be incorporated as part of the customer service trainer’s toolkit. Concepts such as: • emotional intelligence • behaviour modification • role modelling • dimensions of procedure and conviviality • expectancy theory • socio-cultural concepts of (service) community • ... Read more

    $57.99 USD