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Showing 1 - 12 of 12 results for “michelle mcleod”
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  • Island Tourism Policy and Sustainable Development

    by Michelle T. McLeod ...
    Series series Advances in Tourism
    This insightful and timely book is the first of its kind to explore specific policies, issues, challenges, and practices that will enhance the sustainable development of tourism in island destinations, including island nations, twin-island nations, and sub-national island jurisdictions (SNIJs).Islands are faced with a myriad of challenges: economic failure, natural disasters, political upheavals, ... Read more

    $64.99 USD

  • Island Tourism Sustainability and Resiliency

    Edited by Michelle McLeod, Rachel Dodds, Richard Butler ...
    This book provides comprehensive insight into the challenges faced by island tourism destinations and theoretical and practical paths for built in sustainability and resiliency. It explores Island Tourism Resilience within the context of ‘Lifecycles, System Decline and Resilience’.Tourism is a key activity for many islands, and some depend on the tourism sector as a main economic activity. An ... Read more

    $62.99 USD

  • Customer Experience Management in the Caribbean

    Concepts, Case Studies and Challenges

    by Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright ...
    Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging ... Read more

    $93.99 USD

  • Knowledge Networks and Tourism

    Edited by Michelle McLeod, Roger Vaughan ...
    Series series Routledge Advances in Tourism
    The receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised the fragmentation within the sector, largely as a result of it being comprised of small and medium sized businesses, makes understanding knowledge management challenging.This book applies knowledge management and social ... Read more

    $70.99 USD

  • Handbook of Anticancer Pharmacokinetics and Pharmacodynamics

    Edited by William D. Figg, Howard L. McLeod, Cindy H. Chau, Michelle A. Rudek ...
    Series series Medicine (R0)
    There are many steps on the road from discovery of an anticancer drug to securing its final approval by the Food and Drug Administration. In this thoroughly updated and expanded second edition of the Handbook of Anticancer Pharmacokinetics and Pharmacodynamics, leading investigators synthesize an invaluable overview of the experimental and clinical processes of anticancer drug development, ... Read more

    $242.09 USD

  • Tourism Management in Warm-water Island Destinations

    by Michelle McLeod, Robertico Croes, David Airey, Dr Sheree-Ann Adams, Donna Chambers, Anne P. Crick, Frederic Dimanche, Rachel Dodds, Brigitte Joubert0, Jorge Ridderstaat1, Manuel Rivera2, Michael Sadowski3, Neelu Seetaram4, Kelly J. Semrad5, Professor Noel Scott6 ...
    Series series CABI Series in Tourism Management Research
    Warm-water islands are a cohesive group of islands distinguished by their geography and remoteness, history as former colonial territories, and dependence on external stakeholders for their economic and social development. Warm-water island destinations also have a year-round tourism industry. These island tourism destinations are facing unprecedented adjustment challenges in the wake of ... Read more

    $49.99 USD

  • Future Horizons

    Canadian Digital Humanities

    by Dean Irvine, Kiera Obbard, Sandra Djwa, Roopika Risam, Andrea Zeffiro, Deanna Fong, M Ryan Fitzpatrick, Gregory Betts, M Eric Schmaltz, Dani Spinosa, Klara du Plessis, M David Gaertner, M Mark V. Campbell, M Jon Saklofske, Julia Polyck-O’Neill, Kim Martin, Rashmeet Kaur, Pascale Dangoisse, Constance Crompton, Michelle Schwartz, Katherine McLeod, Graham H. Jensen, M Allan Cho, Sarah Zhang, Kendra Cowley, Susan Brown, Asen Ivanov ...
    Series series Canadian Literature Collection
    Au fil des vingt et quelques chapitres que compte cet ouvrage, les auteurs explorent le passé, le présent et l’avenir de la recherche, de l’enseignement et de l’expérimentation en sciences humaines numériques au Canada. Ce recueil, qui rassemble les travaux de chercheuses et de chercheurs établis et émergents, présente des initiatives contemporaines dans le domaine des sciences humaines numériques ... Read more

    $23.99 USD

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    in two different cultural contexts

    by Chaiwat Riratanaphong ...
    Nowadays, organisations must cope with the pressure of cost reduction and efficiency in order to succeed in a highly competitive business environment. However, drivers to improve social interaction and employee’s performance and as such to contribute to organisational goals and objectives make it necessary to be concerned with other performance criteria as well, such as effectiveness, flexibility, ... Read more

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  • Transforming Supply Chains

    Realign Your Business To Better Serve Customers In A Disruptive World

    by John Gattorna, Deborah Ellis ...
    Series series Financial Times Series
    John Gattorna and Deborah Ellis are long-term collaborators on the design and management of enterprise supply chains.Dr John Gattorna has been one of the most influential voices in the development of the modern supply chain. His long-held vision of the supply chain as the central nervous system of an organisation and as a major source of competitive advantage if done well has inspired both supply ... Read more

    $19.99 USD

  • Coming of Age in Second Life

    An Anthropologist Explores the Virtually Human

    by Tom Boellstorff, Tom Boellstorff ...
    Millions of people around the world today spend portions of their lives in online virtual worlds. Second Life is one of the largest of these virtual worlds. The residents of Second Life create communities, buy property and build homes, go to concerts, meet in bars, attend weddings and religious services, buy and sell virtual goods and services, find friendship, fall in love--the possibilities are ... Read more

    $23.09 USD

  • An Introduction to Service Design

    Designing the Invisible

    by Lara Penin ...
    A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it.Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and ... Read more

    $44.99 USD

  • Keywords for Media Studies

    Edited by Laurie Ouellette, Jonathan Gray ...
    Series Book 5 - Keywords
    Introduces key terms, research traditions, debates, and their histories, and offers a sense of the new frontiers and questions emerging in the field of media studiesKeywords for Media Studies introduces and aims to advance the field of critical media studies by tracing, defining, and problematizing its established and emergent terminology. The book historicizes thinking about media and society, ... Read more

    $21.89 USD