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Skills Training in Communication and Related Topics

Dealing with Conflict and Change

by Ellen Belzer, Mary Salinsky ...

With packed curricula in most health care training institutions, and hectic schedules in practices and administrative offices, time for teaching vital communication and interpersonal skills is often at a premium.This book is designed to equip trainees with the skills needed to deal effectively with conflict, difficult behaviours and other complex situations, employing a 'learning by doing' ... Read more

$66.99 USD

With packed curricula in most health care training institutions, and hectic schedules in practices and administrative offices, time for teaching vital communication and interpersonal skills is often at a premium.This book is designed to equip trainees with the skills needed to deal effectively with conflict, difficult behaviours and other complex situations, employing a 'learning by doing'
... Read more

Switch

How to Change Things When Change Is Hard

by Chip Heath, Dan Heath ...

#1 NEW YORK TIMES BESTSELLER • ONE MILLION COPIES SOLD! The ultimate guide to making changes and following through, from the authors of Made to Stick and Decisive—hailed as “witty and instructive” (The Wall Street Journal), “packed with examples and hands-on tools that will get you moving right away” (BusinessWeek)Why is it so hard to make lasting changes in our companies, in our communities, and ... Read more

$9.99 USD

Also available as: Audiobook

#1 NEW YORK TIMES BESTSELLER • ONE MILLION COPIES SOLD! The ultimate guide to making changes and following through, from the authors of Made to Stick and Decisive—hailed as “witty and instructive” (The Wall Street Journal), “packed with examples and hands-on tools that will get you moving right away” (BusinessWeek)Why is it so hard to make lasting changes in our companies, in our communities, and
... Read more

Also available as: Audiobook
Decisive

How to Make Better Choices in Life and Work

by Chip Heath, Dan Heath ...

Chip and Dan Heath, the bestselling authors of Switch and Made to Stick, tackle one of the most critical topics in our work and personal lives: how to make better decisions.　Research in psychology has revealed that our decisions are disrupted by an array of biases and irrationalities: We’re overconfident. We seek out information that supports us and downplay information that doesn’t. We get ... Read more

Was $9.99 USD Now $1.99 USD

Also available as: Audiobook

Chip and Dan Heath, the bestselling authors of Switch and Made to Stick, tackle one of the most critical topics in our work and personal lives: how to make better decisions.　Research in psychology has revealed that our decisions are disrupted by an array of biases and irrationalities: We’re overconfident. We seek out information that supports us and downplay information that doesn’t. We get
... Read more

Also available as: Audiobook
Ten-ager

What your daughter needs you to know about the transition from child to teen

by Madonna King ...

An important book that shows that 10 is the new start of a girl's teenage years. It raises the issues our girls might not be talking about publicly, and guides their parents on how experts believe we should deal with it.At ten, we know how girls are pigeonholing themselves into what they think they should be. Whether they see themselves as academic or not, whether they are interested in boys, ... Read more

$9.99 USD

An important book that shows that 10 is the new start of a girl's teenage years. It raises the issues our girls might not be talking about publicly, and guides their parents on how experts believe we should deal with it.At ten, we know how girls are pigeonholing themselves into what they think they should be. Whether they see themselves as academic or not, whether they are interested in boys,
... Read more
The Diary of a CEO

The 33 Laws of Business and Life

by Steven Bartlett ...

**A galvanizing playbook for success from Steven Bartlett, one of the world’s most exciting entrepreneurs and the host of the No. 1 podcast The Diary of a CEO"This is a must-read for anyone dreaming of doing something audacious." Jay Shetty"Valuable lessons about the importance of following a different and unconventional path to power.” Robert Greene**At the very heart of all the success and ... Read more

$12.99 USD

Also available as: Audiobook

**A galvanizing playbook for success from Steven Bartlett, one of the world’s most exciting entrepreneurs and the host of the No. 1 podcast The Diary of a CEO"This is a must-read for anyone dreaming of doing something audacious." Jay Shetty"Valuable lessons about the importance of following a different and unconventional path to power.” Robert Greene**At the very heart of all the success and
... Read more

Also available as: Audiobook
The Starting School Book

How to choose, prepare for and settle your child at school

by Sarah Ockwell-Smith ...

An indispensable guide for parents whose children are about to start, or have recently started school.Starting school is a huge important milestone for children and their parents. The best school years happen when everyone involved feels happy and engaged with the whole experience, and yet, with so much information to digest and so little guidance available, the process can be incredibly confusing ... Read more

$8.99 USD

Also available as: Audiobook

An indispensable guide for parents whose children are about to start, or have recently started school.Starting school is a huge important milestone for children and their parents. The best school years happen when everyone involved feels happy and engaged with the whole experience, and yet, with so much information to digest and so little guidance available, the process can be incredibly confusing
... Read more

Also available as: Audiobook
Confidence

Sell Yourself in Medical Interviews

by Jane E Anderson ...

Selling Yourself MattersCongratulations! You have persevered through nearly a decade of intense study and rigorous training to become a qualified doctor. It takes an incredibly strong intellect and the utmost dedication to get to this point. You know what specialty training program you want to get into and now it’s time to nail the final interview – and this book can show you how.Panels of Experts ... Read more

$9.99 USD

Selling Yourself MattersCongratulations! You have persevered through nearly a decade of intense study and rigorous training to become a qualified doctor. It takes an incredibly strong intellect and the utmost dedication to get to this point. You know what specialty training program you want to get into and now it’s time to nail the final interview – and this book can show you how.Panels of Experts
... Read more
The Premed Playbook

Guide to the Medical School Personal Statement

by Ryan Gray ...

How to craft a personal statement that secures interviews and admissions: "Reliable advice . . . a gift to premeds."—Sujay Kansagra, MD, author of The Medical School ManualThe Premed Playbook: Guide to the Medical School Personal Statement shows students how to effectively craft their stories for medical school admission committees. It's not only a collection of essays from students who got into ... Read more

$12.99 USD or Free with Kobo Plus

How to craft a personal statement that secures interviews and admissions: "Reliable advice . . . a gift to premeds."—Sujay Kansagra, MD, author of The Medical School ManualThe Premed Playbook: Guide to the Medical School Personal Statement shows students how to effectively craft their stories for medical school admission committees. It's not only a collection of essays from students who got into
... Read more
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

by James Merlino ...

THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGECleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as ... Read more

$27.39 USD

THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGECleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as
... Read more
The Everything New Nurse Book

Gain Confidence, Manage your Schedule, and Deal with the Unexpected

by Kathy Quan ...

Series series Everything® Series
As a new nurse, you're entering one of the most challenging and rewarding fields! Still, you may feel a little nervous about stepping into the brave new world of medical facilities. The Everything New Nurse Book addresses all your concerns and more. Covering the nation's top ten types of nursing, this comprehensive handbook concentrates on the issues that new nurses face every day on the job--from ... Read more

Was $11.99 USD Now $2.99 USD

As a new nurse, you're entering one of the most challenging and rewarding fields! Still, you may feel a little nervous about stepping into the brave new world of medical facilities. The Everything New Nurse Book addresses all your concerns and more. Covering the nation's top ten types of nursing, this comprehensive handbook concentrates on the issues that new nurses face every day on the job--from
... Read more
Get that Job: Interviews

How to Keep your Head and get your Ideal Job

by Bloomsbury Publishing ...

Series series Steps to Success
You've got a fantastic CV; now comes the big test. 'Where do you seeyourself in five years' time?' 'What is your greatest weakness?' Get That Job: Interviews providesstrategies to cope with these classic questions and more. The bookcontains a quiz to assess strengths and weaknesses, step-by-stepguidance and action points, top tips, common mistakes and advice on howto avoid them, summaries of key ... Read more

$9.99 USD

You've got a fantastic CV; now comes the big test. 'Where do you seeyourself in five years' time?' 'What is your greatest weakness?' Get That Job: Interviews providesstrategies to cope with these classic questions and more. The bookcontains a quiz to assess strengths and weaknesses, step-by-stepguidance and action points, top tips, common mistakes and advice on howto avoid them, summaries of key
... Read more
Dealing with Difficult People Easily: Flash

by Karen Mannering ...

The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and ... Read more

$1.99 USD

The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and
... Read more

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Skills Training in Communication and Related Topics

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Switch

Decisive

Ten-ager

The Diary of a CEO

The Starting School Book

Confidence

The Premed Playbook

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

The Everything New Nurse Book

Get that Job: Interviews

Dealing with Difficult People Easily: Flash

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