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  • Museums and Design Practices

    Series series Critical Perspectives on Museums and Digital Technology
    Museums and Design Practices explores the increasingly critical role that design is playing in museums by focusing on how human-centred design approaches are being embraced and incorporated into their work practices.This book advances “design-as-practice” as a way to acknowledge the technosocial dimension of the working culture of cultural organisations. It reveals how designing is a situated ... Read more

    $31.99 USD

  • Quality Systems in the Food Industry

    Series series Chemistry and Material Science (R0)
    This book explains the role of food-oriented (or ‘food-centric’) quality system standards in the modern food and beverage industry. It discusses food safety schemes based on the international norm ISO 9001 and the “Hazard Analysis and Critical Control Points” approach, and also introduces the new Global Standard for Food Safety (GSFS) and the International Featured Standard (IFS, 7th ed.), ... Read more

    $53.99 USD

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  • This is Service Design Thinking

    Basics-Tools-Cases

    This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about ... Read more

    $28.99 USD

  • Organization Theory

    Series series SAGE Course Companions series
    The SAGE Course Companion on Organization Theory is an accessible introduction to a challenging subject area. This book helps readers to extend their understanding of theories and make the connection between them and organizational practice. It will enhance their thinking skills in line with course requirements and provides support on how to revise for exams and prepare for and write assessed ... Read more

    $56.69 USD

  • Entrepreneurship in Theory and Practice

    Paradoxes in Play, Second Edition

    Aimed primarily at undergraduate students, this highly successful textbook provides the reader with a broad overview of the entrepreneurship phenomenon. It focuses on the emergence, evaluation and organizing of entrepreneurial opportunities in various organizational contexts. This thoroughly revised second edition brings it up to date with the newest trends in the entrepreneurship field and ... Read more

    $35.99 USD

  • Managing Change, Creativity and Innovation

    A fresh approach to managing organizational change by looking at it as complex, dynamic and messy as opposed to a series of neat, linear stages and processes leading to success.Key to the approach is the idea that change, creativity and innovation all overlap and interconnect rather than being three separate areas of study and that managing the three together is central to organizations having the ... Read more

    $84.59 USD

  • Change Management

    A Guide to Effective Implementation

    Now a classic in its field, the fourth edition of Change Management: A Guide to Effective Implementation continues to offer readers highly practical strategies and step-by-step guidance for applying different models of change in different organizational scenarios.New to the Fourth Edition:A third expert author, Sabina Siebert, bringing a background in sociology and cultural studiesAn improved ... Read more

    $107.09 USD

  • Leading Public Design

    Discovering Human-Centred Governance

    This powerful new book provides a clear framework for understanding and learning an emerging management practice, leading public design.Drawing on more than a decade of work on public sector innovation, Christian Bason uses his extensive practical experience and research conducted among public managers in the UK, the US, Australia, Finland and Denmark to explore how public organisations can be ... Read more

    $35.09 USD

  • Service Quality Management in Hospitality, Tourism, and Leisure

    Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts ... Read more

    $101.99 USD

  • Fashion Marketing

    by Tony Hines ...
    A collection of international contributions from renowned academics and practitioners from the US, UK, China, the second edition of Fashion Marketing has been completely updated, revised and expanded to reflect the major changes in the fashion industry since 2001 and covers all of the key themes and issues of the area. Key themes and areas covered include globalization, fast fashion, luxury ... Read more

    $265.00 USD

  • Sustainable Customer Experience Design

    Co-creating Experiences in Events, Tourism and Hospitality

    Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable ... Read more

    $210.00 USD

  • Tourism Marketing

    A Collaborative Approach

    Series Book 18 - Aspects of Tourism
    This innovative and original book provides valuable insights into the interorganisational dynamics of collaboration in tourism marketing. Specific attention is given to global airline alliances, international hotel consortia, and destination collaboration between nations. The book begins by providing a detailed understanding of tourism marketing principles and practice within the context of inter ... Read more

    $23.79 USD