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  • The King’s Peace

    Law and Order in the British Empire

    by Lisa Ford ...
    How the imposition of Crown rule across the British Empire during the Age of Revolution corroded the rights of British subjects and laid the foundations of the modern police state.During the eighteenth and nineteenth centuries, the British Empire responded to numerous crises in its colonies, from North America to Jamaica, Bengal to New South Wales. This was the Age of Revolution, and the Crown, ... Read more

    $29.59 USD

  • Exceptional Customer Service

    Exceed Customer Expectations to Build Loyalty & Boost Profits

    When the going's tough, companies that survive will be those that build the greatest loyalty-by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback.With new, updated examples from more than fifty companies-from Chik-Fil-A restaurants to the Ritz-Carlton hotel ... Read more

    $1.99 USD

  • The Cambridge Legal History of Australia

    Featuring contributions from leading lawyers, historians and social scientists, this path-breaking volume explores encounters of laws, people, and places in Australia since 1788. Its chapters address three major themes: the development of Australian settler law in the shadow of the British Empire; the interaction between settler law and First Nations people; and the possibility of meaningful ... Read more

    $141.09 USD

  • Inquiring into Empire

    Colonial Commissions and British Imperial Reform, 1819–1833

    This is the first history to grapple with the vast project of British imperial investigation in the years between the Battle of Waterloo in 1815 and the Great Reform Act. Beginning in 1819, commissions of inquiry were sent to examine law, governance, and economy from New South Wales and the Caribbean to Malta and West Africa. They left behind a matchless record of colonial life in the form of ... Read more

    $98.39 USD

  • Rage for Order

    The British Empire and the Origins of International Law, 1800–1850

    International law burst on the scene as a new field in the late nineteenth century. Where did it come from? Rage for Order finds the origins of international law in empires—especially in the British Empire’s sprawling efforts to refashion the imperial constitution and use it to order the world in the early part of that century.“Rage for Order is a book of exceptional range and insight. Its ... Read more

    $24.59 USD

  • Navigating the Medical Maze with a Child with Autism Spectrum Disorder

    A Practical Guide for Parents

    This comprehensive guide enables parents of children with an autism spectrum disorder (ASD) to play an active and effective role in their child's medical care from diagnosis to early adulthood. With a focus on working with health care providers to ensure the best treatment for your child's unique needs, it includes:- a description of the developmental and medical conditions faced by children with ... Read more

    $26.19 USD

  • Settler Sovereignty

    Jurisdiction and Indigenous People in America and Australia, 1788–1836

    by Lisa Ford ...
    Series Book 166 - Harvard Historical Studies
    In a brilliant comparative study of law and imperialism, Lisa Ford argues that modern settler sovereignty emerged when settlers in North America and Australia defined indigenous theft and violence as crime.This occurred, not at the moment of settlement or federation, but in the second quarter of the nineteenth century when notions of statehood, sovereignty, empire, and civilization were in rapid, ... Read more

    $26.99 USD

  • Between Indigenous and Settler Governance

    Edited by Lisa Ford, Tim Rowse ...
    Between Indigenous and Settler Governance addresses the history, current development and future of Indigenous self-governance in four settler-colonial nations: Australia, Canada, New Zealand and the United States. Bringing together emerging scholars and leaders in the field of indigenous law and legal history, this collection offers a long-term view of the legal, political and administrative ... Read more

    $82.99 USD

  • Audiobook

    Why Customer Service is NOT Enough

    Strategies to Create Customer Loyalty

    by Lisa Ford ...
    Narrated by Lisa Ford ...

    Unabridged

    57 min

    Why Customer Service is NOT Enough: Strategies to Create Customer LoyaltyCustomer service alone will not lead to customer loyalty. Loyalty happens when you deliver a customer service experience that creates customer satisfaction. This presentation is packed with hands on strategies. Best selling author, Lisa Ford, presents in Why Customer Service is NOT Enough:How customers define quality customer ... Read more

    $9.95 USD or Free with Kobo Plus

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  • A Legal History for Australia

    This is a contemporary legal history book for Australian law students, written in an engaging style and rich with learning features and illustrations. The writers are a unique combination of talents, bringing together their fields of research and teaching in Australian history, British constitutional history and modern Australian law.The first part provides the social and political contexts for ... Read more

    $38.89 USD

  • The Oxford History of the British Empire: Volume II: The Eighteenth Century

    Series Book 2 - The Oxford History of the British Empire
    Volume II of the Oxford History of the British Empire examines the history of British worldwide expansion from the Glorious Revolution of 1689 to the end of the Napoleonic Wars, a crucial phase in the creation of the modern British Empire. This is the age of General Wolfe, Clive of India, and Captain Cook. The international team of experts deploy the latest scholarly research to trace and analyse ... Read more

    $66.59 USD

  • The British Atlantic Empire Before the American Revolution

    First Published in 1980. The dynamism within the American colonies in the fifty years or so before the outbreak of the crisis of the 1760s that was to lead to the Revolution has never been in doubt. The articles written included in this text suggest a number of ways in which the ‘imperial factor’ was of real importance in colonial life and show that there was dynamism on the British side as well ... Read more

    Free