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Showing 1 - 12 of 26 results for “leslie p willcocks”
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  • Maximizing Value with Automation and Digital Transformation

    A Realist's Guide

    by Leslie P. Willcocks, John Hindle, Matt Stanton, John Smith ...
    Series series Business and Management (R0)
    This book is an indispensable guide for executives, programme leaders, and business owners on maximising value from automation and digital transformation. It provides a real-world journey map of automation, from RPA through to intelligent automation, with a focus on practical strategy and management principles intended to help seize the trillions of dollars that are still being left on the table ... Read more

    $31.49 USD

  • The Semiotics of Information Systems

    A Research Methodology for the Digital Age

    by John Mingers, Leslie P. Willcocks ...
    Series series Computer Science (R0)
    The central concepts of information meaning, embodied cognition and semiotics are hugely relevant to contemporary organisations and personal and social lives. However, these concepts are not well understood and are frequently under-represented, misrepresented, and their importance seriously underplayed in the study of management. This is particularly noticeable in the study of the information ... Read more

    $161.09 USD

  • South Africa’s BPO Service Advantage

    Becoming Strategic in the Global Marketplace

    by Leslie P. Willcocks, Mary C. Lacity, A. Craig ...
    Series series Business and Management (R0)
    Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa. ... Read more

    $89.09 USD

  • The Handbook of Global Outsourcing and Offshoring

    by Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks ...
    Series series Business and Management (R0)
    Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and ... Read more

    $62.99 USD

  • Global Outsourcing Discourse

    Exploring Modes of IT Governance

    by Eleni Lioliou, Leslie P. Willcocks ...
    Series series Business and Management (R0)
    The aim of this book is to investigate the discursive power of two original, theoretical lenses when applied to real outsourcing arrangements and phenomena. The Transaction Cost Economics (TCE) and Foucauldian perspectives are brought to bear on five outsourcing relationships in order to test the application of these discourses to rich qualitative data over the outsourcing contractual life-cycle. ... Read more

    $107.09 USD

  • The Practice of Outsourcing

    From Information Systems to BPO and Offshoring

    by Mary C. Lacity, Leslie P. Willcocks ...
    Series series Business and Management (R0)
    A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective. ... Read more

    $89.09 USD

  • Making IT Count

    by Nancy Olson, Leslie Willcocks, Peter Petherbridge ...
    'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between ... Read more

    $87.99 USD

  • Nine Keys to World-Class Business Process Outsourcing

    by Professor Mary Lacity, Professor Leslie Willcocks ...
    Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset ... Read more

    $34.09 USD

  • The Rise of Legal Services Outsourcing

    Risk and Opportunity

    by Professor Mary Lacity, Mr Andrew Burgess, Professor Leslie Willcocks ...
    Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research.Based on the authors' deep understanding of ... Read more

    $34.09 USD

  • Intelligent IT Outsourcing

    by Leslie Willcocks, Sara Cullen ...
    Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these.IT and outsourcing continue to be problematic, not least because ... Read more

    $87.99 USD

  • Delivering IT and eBusiness Value

    by Leslie Willcocks, Valerie Graeser ...
    'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining ... Read more

    $87.99 USD

  • Formulating Research Methods for Information Systems

    Volume 1

    Edited by Chris Sauer, Leslie P. Willcocks, Mary C. Lacity ...
    Series series Business and Management (R0)
    This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30-year publication history of the Journal of Information Technology . ... Read more

    $89.09 USD