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  • Maximizing Value with Automation and Digital Transformation

    A Realist's Guide

    Series series Business and Management (R0)
    This book is an indispensable guide for executives, programme leaders, and business owners on maximising value from automation and digital transformation. It provides a real-world journey map of automation, from RPA through to intelligent automation, with a focus on practical strategy and management principles intended to help seize the trillions of dollars that are still being left on the table ... Read more

    $31.49 USD

  • South Africa’s BPO Service Advantage

    Becoming Strategic in the Global Marketplace

    Series series Business and Management (R0)
    Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa. ... Read more

    $89.09 USD

  • Intelligent IT Outsourcing

    Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these.IT and outsourcing continue to be problematic, not least because ... Read more

    Was $91.99 USD Now $81.99 USD

  • Delivering IT and eBusiness Value

    'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining ... Read more

    $91.99 USD

  • The Semiotics of Information Systems

    A Research Methodology for the Digital Age

    Series series Computer Science (R0)
    The central concepts of information meaning, embodied cognition and semiotics are hugely relevant to contemporary organisations and personal and social lives. However, these concepts are not well understood and are frequently under-represented, misrepresented, and their importance seriously underplayed in the study of management. This is particularly noticeable in the study of the information ... Read more

    $161.09 USD

  • The Handbook of Global Outsourcing and Offshoring

    Series series Business and Management (R0)
    Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and ... Read more

    $62.99 USD

  • The Practice of Outsourcing

    From Information Systems to BPO and Offshoring

    Series series Business and Management (R0)
    A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective. ... Read more

    $89.09 USD

  • Global Outsourcing Discourse

    Exploring Modes of IT Governance

    Series series Business and Management (R0)
    The aim of this book is to investigate the discursive power of two original, theoretical lenses when applied to real outsourcing arrangements and phenomena. The Transaction Cost Economics (TCE) and Foucauldian perspectives are brought to bear on five outsourcing relationships in order to test the application of these discourses to rich qualitative data over the outsourcing contractual life-cycle. ... Read more

    $107.09 USD

  • Transformation in Global Outsourcing

    Towards Digital Sourcing of IT and Business Services

    Series series Business and Management (R0)
    With businesses facing rapid change in technologies and digital business models, decision makers need to keep apace with the latest thought leadership in order to deliver value to stakeholders. This edited volume provides a comprehensive guide to the range of digital sourcing models and supporting technologies that deliver value to their sourcing engagements. It will be of great value to scholars ... Read more

    $89.99 USD

  • Advancing Information Systems Theories, Volume II

    Products and Digitalisation

    Series series Business and Management (R0)
    Information systems research (IS) is an exciting multidisciplinary area that links the rapidly changing technology of information (or communications and information technology, ICT) to the business and social environment. Lately, the discourse surrounding information and systems has leaped into the consciousness of the public in unprecedented ways through the rise of social media, the Internet of ... Read more

    $170.09 USD

  • Dynamic Innovation in Outsourcing

    Theories, Cases and Practices

    Series series Business and Management (R0)
    This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and ... Read more

    $188.09 USD

  • The New IT Outsourcing Landscape

    From Innovation to Cloud Services

    Series series Business and Management (R0)
    Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing. ... Read more

    $89.09 USD