Rakuten Kobo

Shopping Cart

Item(s) unavailable for purchase

Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.

itemsitem

- Includes eBooks
  
  Includes audiobooks
  
  Includes 30 hours of listening time
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  
  Get 1 credit every month for the audiobook of your choice
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  
  Includes eBooks
  
  Includes audiobooks
  
  Includes 30 hours of listening time
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  Audiobook
  by ,
  
  Available:
  
  . No commitment, cancel anytime at kobo.com/account/subscriptions.
  
  Pre-order
  1 audiobook monthly
  
  + FREE 30-day trial
  
  Special Offer
  
  Get 1 credit every month to exchange for an audiobook of your choice
  
  *No commitment, cancel anytime
  
  FREE

itemsitem

Includes eBooks

Includes audiobooks

Includes 30 hours of listening time

No commitment, cancel anytime at kobo.com/account/subscriptions

Get 1 credit every month for the audiobook of your choice

No commitment, cancel anytime at kobo.com/account/subscriptions

Includes eBooks

Includes audiobooks

Includes 30 hours of listening time

No commitment, cancel anytime at kobo.com/account/subscriptions
Audiobook
by ,

Available:
. No commitment, cancel anytime at kobo.com/account/subscriptions.

Pre-order
1 audiobook monthly

+ FREE 30-day trial

Special Offer

Get 1 credit every month to exchange for an audiobook of your choice

*No commitment, cancel anytime

FREE

Recommended For You

Skip side bar filters

You Did What?!

The Biggest Blunders Professionals Make

by Kim Zoller, Kerry Preston ...

Series series The Confident Communicator's Guides
Hone your professional people skills with this guide to proper and improper business communication and etiquette.A study of thousands of fired employees, conducted by Harvard University's Bureau of Vocational Guidance, revealed that for every one person fired for performance-related issues, two lost their jobs for failure to deal with other people successfully and professionally.Setting yourself ... Read more

$12.99 USD or Free with Kobo Plus

Hone your professional people skills with this guide to proper and improper business communication and etiquette.A study of thousands of fired employees, conducted by Harvard University's Bureau of Vocational Guidance, revealed that for every one person fired for performance-related issues, two lost their jobs for failure to deal with other people successfully and professionally.Setting yourself
... Read more
You Said What?!

The Biggest Communication Mistakes Professionals Make

by Kim Zoller, Kerry Preston ...

Series series The Confident Communicator's Guides
"The way you speak will determine your pathway to success. You Said What?! is your guidebook." —Jeffrey Gitomer, author of The Little Red Book of SellingCommunication is a measure of how we are heard. It's not about us—it's about how the other person perceives our message. If you aren't where you should be in your career, the problem may very well be how you communicate.You Said What?! is an ... Read more

$12.99 USD or Free with Kobo Plus

"The way you speak will determine your pathway to success. You Said What?! is your guidebook." —Jeffrey Gitomer, author of The Little Red Book of SellingCommunication is a measure of how we are heard. It's not about us—it's about how the other person perceives our message. If you aren't where you should be in your career, the problem may very well be how you communicate.You Said What?! is an
... Read more
Enhancing Your Executive Edge: How to Develop the Skills to Lead and Succeed

by Kim Zoller, Kerry Preston ...

Build your career by design not by accidentWhy do some people get to the top while others—who work just as hard—don’t get past middle management? Two words: Executive Edge.Your technical skills may get you the job, but your interpersonal skills and emotional intelligence will get you the promotion. In Enhancing Your Executive Edge, Kim Zoller and Kerry Preston provide the specific tools you need ... Read more

$22.39 USD

Build your career by design not by accidentWhy do some people get to the top while others—who work just as hard—don’t get past middle management? Two words: Executive Edge.Your technical skills may get you the job, but your interpersonal skills and emotional intelligence will get you the promotion. In Enhancing Your Executive Edge, Kim Zoller and Kerry Preston provide the specific tools you need
... Read more
Audiobook

Audiobook

You Did What?!

The Biggest Blunders Professionals Make

by Kerry Preston, Kim Zoller ...

Narrated by Karen Saltus ...

Unabridged

2 hours 44 min

If your answer to any of the following questions is YES, listen to this book now. Don t walk into another situation without being 100 percent confident. 1. Have you ever been unsure as to who should be introduced first? 2. Have you ever placed your keys, purse, or cell phone on a table at a restaurant? 3. Have you ever worn your name tag on your left lapel? 4. Have you ever buttered your entire ... Read more

Was $19.99 USD Now $13.99 USD or Free with Kobo Plus

If your answer to any of the following questions is YES, listen to this book now. Don t walk into another situation without being 100 percent confident. 1. Have you ever been unsure as to who should be introduced first? 2. Have you ever placed your keys, purse, or cell phone on a table at a restaurant? 3. Have you ever worn your name tag on your left lapel? 4. Have you ever buttered your entire
... Read more
Audiobook

Audiobook

You Said What?!

The Biggest Communication Mistakes Professionals Make (A Confident Communicator's Guide)

by Kerry Preston, Kim Zoller ...

Narrated by Karen Saltus ...

Unabridged

2 hours 57 min

If your answer to any of the following questions is YES, listen to this book now. Eliminate those communication breakdowns! 1. Have you ever inserted your foot into your mouth? 2. Have you ever wished you could take back something you said to a colleague? 3. Have you ever communicated in a defensive manner? 4. Have you ever wondered when to send an e-mail or when to pick up the phone? 5. Have you ... Read more

Was $19.99 USD Now $13.99 USD or Free with Kobo Plus

If your answer to any of the following questions is YES, listen to this book now. Eliminate those communication breakdowns! 1. Have you ever inserted your foot into your mouth? 2. Have you ever wished you could take back something you said to a colleague? 3. Have you ever communicated in a defensive manner? 4. Have you ever wondered when to send an e-mail or when to pick up the phone? 5. Have you
... Read more
Navigating Contemporary Fatherhood in Europe

Care and Involvement in Everyday Life

by Maria Letizia Bosoni, Alice Zanchettin, Anne Hovgaard Jorgensen, Martyn Bradley, Clare Stovell, Ian Blackwell, Jason Preston, Kerry Fletcher, Charlotte Petersson, Therése Wissö ...

Series series Sociology of Children and Families
Drawing on extensive empirical research, this book examines paternal involvement in caregiving practices and asks what is currently happening to ‘involved’ fatherhood?The book investigates fatherhood in various everyday settings, such as outdoor spaces, workplaces and the home, while considering the influence of policy frameworks across different European countries. By analysing fathers’ ... Read more

$37.79 USD

Drawing on extensive empirical research, this book examines paternal involvement in caregiving practices and asks what is currently happening to ‘involved’ fatherhood?The book investigates fatherhood in various everyday settings, such as outdoor spaces, workplaces and the home, while considering the influence of policy frameworks across different European countries. By analysing fathers’
... Read more

17 Top Secrets for How to Keep Your Job or Find New Work Today

by Gini Graham Scott PhD ...

17 TOP SECRETS FOR HOW TO KEEP YOUR JOB OR FIND NEW WORK TODAY offers powerful advice for the unemployed or underemployed, drawn from the authors interviews and workshops.Topics include:- adapting to changed conditions- how to fi nd a job when you already have one- volunteering your way to a new job- using visualization on the job hunt- developing new skills for new jobs- bartering instead of ... Read more

$6.29 USD

17 TOP SECRETS FOR HOW TO KEEP YOUR JOB OR FIND NEW WORK TODAY offers powerful advice for the unemployed or underemployed, drawn from the authors interviews and workshops.Topics include:- adapting to changed conditions- how to fi nd a job when you already have one- volunteering your way to a new job- using visualization on the job hunt- developing new skills for new jobs- bartering instead of
... Read more
Business Succession Planning

by Mohammad Aljeemaz ...

Business succession planning is an ongoing process that identifies necessary competencies, then works to assess, develop, and retain a talent pool of employees, in order to ensure a continuity of leadership for all critical positions. Succession planning is a specific strategy, which spells out the particular steps to be followed to achieve the mission, goals, and initiatives identified in ... Read more

$8.99 USD or Free with Kobo Plus

Business succession planning is an ongoing process that identifies necessary competencies, then works to assess, develop, and retain a talent pool of employees, in order to ensure a continuity of leadership for all critical positions. Succession planning is a specific strategy, which spells out the particular steps to be followed to achieve the mission, goals, and initiatives identified in
... Read more
How to Follow Up With Your Network Marketing Prospects

Turn Not Now Into Right Now!

by Keith Schreiter, Tom "Big Al" Schreiter ...

Not every prospect joins right away.They have to think it over, review the material, or get another opinion. This is frustrating if we are afraid to follow up with prospects.What can we do to make our follow-up efforts effective and rejection-free? How do we maintain posture with skeptical prospects? What can we say to turn simple objections into easy decisions for our prospects?Procrastination ... Read more

$4.99 USD

Not every prospect joins right away.They have to think it over, review the material, or get another opinion. This is frustrating if we are afraid to follow up with prospects.What can we do to make our follow-up efforts effective and rejection-free? How do we maintain posture with skeptical prospects? What can we say to turn simple objections into easy decisions for our prospects?Procrastination
... Read more
HBR Guide to Managing Up and Across (HBR Guide Series)

by Harvard Business Review ...

Series series HBR Guide
ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you’re ... Read more

$15.89 USD or Free with Kobo Plus

ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own?By managing up, down, and across the organization. Your success depends on it, whether you’re
... Read more
Social Work Theories in Context

Creating Frameworks for Practice

by Karen Healy ...

This popular and innovative core text book explores contemporary social work theories and perspectives in a systematic way, using an integrated and flexible framework to link context, theory, and practice approaches. Healy expertly provides an applied guide to social work theory across a range of organisational contexts, showing social work as a diverse activity that is profoundly shaped by ... Read more

$34.79 USD

This popular and innovative core text book explores contemporary social work theories and perspectives in a systematic way, using an integrated and flexible framework to link context, theory, and practice approaches. Healy expertly provides an applied guide to social work theory across a range of organisational contexts, showing social work as a diverse activity that is profoundly shaped by
... Read more
SNAP Selling

Speed Up Sales and Win More Business with Today's Frazzled Customers

by Jill Konrath ...

Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. No matter how great your offering, you face the daunting task of making yourself appear credible, ... Read more

$12.99 USD

Also available as: Audiobook

Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. No matter how great your offering, you face the daunting task of making yourself appear credible,
... Read more

Also available as: Audiobook

Rakuten Kobo

eReaders

Apps

Accessories

What is Kobo Super Points?

Reward Yourself

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

Top Series in United States

The Confident Communicator's Guides

Sociology of Children and Families

You Did What?!

You Said What?!

Enhancing Your Executive Edge: How to Develop the Skills to Lead and Succeed

You Did What?!

You Said What?!

Navigating Contemporary Fatherhood in Europe

People who read these also enjoyed

17 Top Secrets for How to Keep Your Job or Find New Work Today

Business Succession Planning

How to Follow Up With Your Network Marketing Prospects

HBR Guide to Managing Up and Across (HBR Guide Series)

Social Work Theories in Context

SNAP Selling

eReaders

Apps

Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

Top Series in United States

The Confident Communicator's Guides

Sociology of Children and Families

Show:

People who read these also enjoyed