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kerry patterson

Showing 1 - 12 of 22 results for “kerry patterson
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  • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

    Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation ... Read more

    $15.89 USD

  • Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

    $12.99 USD

  • Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

    Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these ... Read more

    $14.99 USD

  • Influencer: The New Science of Leading Change, Second Edition (Paperback)

    CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD.An INFLUENCER leads change.An INFLUENCER replaces bad behaviors with powerful new skills.An INFLUENCER makes things happen.This is what it takes to be an INFLUENCER.Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us ... Read more

    $12.99 USD

  • Crucial Conversations Skills

    How Do You Communicate When the Stakes Are High?Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to ... Read more

    $24.69 USD

  • Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

    The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight ... Read more

    $15.89 USD

  • Crucial Skills and Influence Strategies

    How Do You Communicate When the Stakes Are High?Learn how with these THREE GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to ... Read more

    $36.99 USD

  • Change Anything

    The New Science of Personal Success

    A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a ... Read more

    $11.99 USD

  • Crucial Accountability: Proven Skills to Build Trust, Address Disappointment, & Get Results, Third Edition

    Learn how to hold anyone accountable and resolve problems—effectively and permanently.It’s no secret that teamwork and collaboration are essential to every healthy workplace. Disappointments, missed deadlines, and bad behavior not only cause stress for others but can also reduce organizational efficiency by up to fifty percent and damage trust and relationships. Crucial Accountability provides a ... Read more

    $15.89 USD

  • The Employee Experience

    How to Attract Talent, Retain Top Performers, and Drive Results

    Ever notice how companies with the best service also have the happiest employees? That’s no accident.Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If ... Read more

    $17.00 USD

  • Change Anything (Enhanced Edition)

    The New Science of Personal Success

    A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a ... Read more

    $12.99 USD

  • Audiobook

    Crucial Conversations

    Tools for Talking When Stakes are High, Third Edition

    Unabridged

    7 hours 45 min

    The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, ... Read more

    $20.99 USD