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  • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

    Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation ... Read more

    $15.89 USD

  • Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

    $12.99 USD

  • Crucial Conversations Skills

    How Do You Communicate When the Stakes Are High?Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to ... Read more

    $24.99 USD

  • Audiobook

    Crucial Conversations

    Tools for Talking When Stakes are High, Third Edition

    Unabridged

    7 hours 45 min

    The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, ... Read more

    $20.99 USD

  • Change Anything

    The New Science of Personal Success

    A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a ... Read more

    $11.99 USD

  • Audiobook

    Crucial Accountability

    Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

    Unabridged

    6 hours 14 min

    Hold anyone accountable. Master performance discussions. Get RESULTS.Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone ... Read more

    $19.99 USD

  • Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

    Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these ... Read more

    $14.99 USD

  • Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

    The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight ... Read more

    $15.89 USD

  • Crucial Accountability: Proven Skills to Build Trust, Address Disappointment, & Get Results, Third Edition

    Learn how to hold anyone accountable and resolve problems—effectively and permanently.It’s no secret that teamwork and collaboration are essential to every healthy workplace. Disappointments, missed deadlines, and bad behavior not only cause stress for others but can also reduce organizational efficiency by up to fifty percent and damage trust and relationships. Crucial Accountability provides a ... Read more

    $15.99 USD

  • Audiobook

    Crucial Confrontations

    Tools for talking about broken promises, violated expectations, and bad behavior

    Unabridged

    4 hours 25 min

    The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviorDiscover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations ... Read more

    $19.99 USD

  • Audiobook

    Crucial Conversations

    Tools for Talking When Stakes Are High, Second Edition

    Unabridged

    6 hours 27 min

    * * * Over 4 Million Copies Sold * * *The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”-from the Foreword by Stephen R. Covey, author ... Read more

    $19.99 USD

  • Change Anything (Enhanced Edition)

    The New Science of Personal Success

    A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a ... Read more

    $12.99 USD