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“kellie capote”

Showing 1 - 12 of 12 results for “kellie capote”
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  • Digital Customer Success

    Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth

    by Nick Mehta, Kellie Capote ...
    Automate your Customer Success efforts to reduce churn and increase profitsIn Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'll discover how to design and deploy touchless and automated digital interventions that help ... Read more

    $17.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Audiobook

    Digital Customer Success

    Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth

    by Nick Mehta, Kellie Capote ...
    Narrated by Teri Schnaubelt ...

    Unabridged

    6 hours 58 min

    Automate your customer success efforts to reduce churn and increase profitsIn Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management. In the book, you'll discover how to design and deploy touchless and automated digital interventions that help ... Read more

    $19.99 USD

    Also available as: eBook

    Also available as: eBook

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  • Customer Success

    How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

    by Nick Mehta, Dan Steinman, Lincoln Murphy ...
    Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' ... Read more

    $19.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Predictable Prospecting: How to Radically Increase Your B2B Sales Pipeline

    by Marylou Tyler, Jeremey Donovan ...
    The proven system for rapid B2B sales growth from the coauthor of Predictable Revenue, the breakout bestseller hailed as a “sales bible” (Inc.)If your organization’s success is driven by B2B sales, you need to be an expert prospector to successfully target, qualify, and close business opportunities. This game-changing guide provides the immediately implementable strategies you need to build a ... Read more

    $16.19 USD

  • The Customer Success Professional's Handbook

    How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

    by Ashvin Vaidyanathan, Ruben Rabago ...
    The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer SuccessThe Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s ... Read more

    $19.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Evidence Guided

    Creating High Impact Products in the Face of Uncertainty

    by Itamar Gilad ...
    Research shows that most of what we build creates little or no value for our users and the business. To break away from this harsh reality, you need to adopt a different system, one that combines human judgment with evidence. Using evidence effectively flips the odds in our favor: it boosts outcomes and reduces waste; it improves decision-making, alignment, and empowerment, and reduces battles of ... Read more

    $9.90 USD or Free with Kobo Plus

  • Big Bim Little Bim - the Practical Approach to Building Information Modeling - Integrated Practice Done the Right Way!

    by Finith Jernigan ...
    The breakthrough book BIG BIM little bim gives practical approaches that architects, engineers, owners, educators, students and builders can understand and apply today. Based on twenty years of successful integrated projects, this book will help you to cut through the hype to achieve clarity about integrated practice and building information modeling. ... Read more

    $9.99 USD or Free with Kobo Plus

  • Strategic Digital Marketing: Top Digital Experts Share the Formula for Tangible Returns on Your Marketing Investment

    by Eric Greenberg, Alexander Kates ...
    THE ULTIMATE CRASH COURSE IN DIGITAL MARKETINGThe digital age is here—and it’s developing rapidly. Regardless of your industry, sector, or geography, you need to understand the power of digital strategies to market your brand, reach your audience, and broaden your framework for success. This comprehensive, all-in-one guide combines the collective insights of top digital marketers, consultants, and ... Read more

    $20.79 USD

  • The Resume.Com Guide to Writing Unbeatable Resumes

    by Warren Simons, Rose Curtis ...
    The nation's #1 online resume service offers its exclusive advice on how to craft a winning resumeThe Resume.com Guide to Writing Unbeatable Resumes draws upon the author's considerable expertise, as well as the vast Resume.com database, to arm job seekers with:Sample resumes for every profession and job category, at every level, from entrylevel to executiveA comprehensive database of keywords, ... Read more

    $19.49 USD

  • Knock Em Dead Resumes 11th edition

    A Killer Resume Gets More Job Interviews

    by Martin Yate ...
    Knock Em Dead Resumes, 11th edition. How to write a killer resume and use it to get more job interviews and job offers than you have ever had before. Every page packed with practical, easy-to-follow advice for creating your resume. ... Read more

    $8.69 USD or Free with Kobo Plus

  • Personalized

    Customer Strategy in the Age of AI

    by Mark Abraham, David C. Edelman ...
    A USA Today BestsellerIn a world where consumers expect more—instantly and seamlessly—personalization is a strategic imperative.Consumers want personalized experiences, but few companies are rising to the challenge. Those that succeed in personalization build trusted relationships with millions of customers and engage with them at every step throughout their journey. Through the power of AI, they ... Read more

    $23.99 USD or Free with Kobo Plus

    Also available as: Audiobook

    Also available as: Audiobook

  • Managing the Unmanageable

    Rules, Tools, and Insights for Managing Software People and Teams

    by Mickey Mantle, Ron Lichty ...
    The Essential Guide to Effectively Managing Developers So You Can Deliver Better Software–Now Extensively Updated“Lichty and Mantle have assembled a guide that will help you hire, motivate, and mentor a software development team that functions at the highest level. Their rules of thumb and coaching advice form a great blueprint for new and experienced software engineering managers alike.”–Tom ... Read more

    $38.69 USD