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“joseph michelli”

Showing 1 - 12 of 25 results for “joseph michelli”
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  • Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

    by Joseph Michelli ...
    Lead Your Business the Starbucks WayForeword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company’s exemplary leadership practices.Joseph Michelli, author of the Wall Street Journal, USA Today, and ... Read more

    $18.99 USD

  • The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

    by Joseph Michelli ...
    WAKE UP AND SMELL THE SUCCESS!You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.The Starbucks Experience contains a robust blend of home ... Read more

    $21.39 USD

  • Leadership Lessons from the Most Admired Companies

    by Joseph Michelli ...
    WAKE UP AND SMELL THE SUCCESS!You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.The Starbucks Experience contains a robust blend of home ... Read more

    $79.99 USD

  • Audiobook

    When Fish Fly

    Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

    by John Yokoyama, Joseph Michelli PhD ...
    Narrated by Michael Prichard ...

    Unabridged

    4 hours 22 min

    The World Famous Pike Place Fish Market is renowned worldwide as a model company. In this revealing business advice book, its owner John Yokoyama explains in his own words just how he transformed his business and encouraged his employees to live a powerful, unified vision of the market.When Fish Fly offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and ... Read more

    $14.99 USD

    Also available as: eBook

    Also available as: eBook

  • When Fish Fly

    Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

    by John Yokoyama, Joseph Michelli, PhD ...
    "You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute ManagerIn this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful ... Read more

    $12.99 USD

    Also available as: Audiobooks

    Also available as: Audiobooks

  • Audiobook

    When Fish Fly

    Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

    by John Yokoyama, Joseph Michelli PhD ...
    Narrated by Kevin Gray ...

    Abridged

    1 hour 47 min

    In this revealing business advice audiobook, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide.WHEN FISH FLY offers Yokoyama's ... Read more

    $9.99 USD

    Also available as: eBook

    Also available as: eBook

  • Audiobook

    Stronger Through Adversity

    World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

    by Joseph A. Michelli ...
    Narrated by Joseph A. Michelli ...

    Unabridged

    8 hours 29 min

    COVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli—the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies—went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them—getting raw yet ... Read more

    $19.99 USD

  • All Business Is Personal

    One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement

    by Joseph A. Michelli ...
    From organizational consultant and bestselling author Joseph Michelli, a close look at the groundbreaking practices at Amazon’s One Medical, revealing the key strategies that make them a revolutionary force in healthcare and an inspiration for all industries.What if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming ... Read more

    $14.99 USD

  • Audiobook

    The Airbnb Way

    5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

    by Joseph A. Michelli ...

    Unabridged

    4 hours 51 min

    **New from bestselling author Joseph Michelli!How Airbnb has disrupted the hospitality industry for unparalleled success-critical lessons that apply to any 21st Century business**No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how ... Read more

    $19.99 USD

  • Audiobook

    Zappos Experience, The

    5 Principles to Inspire, Engage, and WOW

    by Joseph A. Michelli ...
    Narrated by Joseph A. Michelli, Tom Parks ...

    Unabridged

    8 hours 32 min

    ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives.Now, Joseph Michelli, author of the internationally bestselling business books Prescription for Excellence and The ... Read more

    $35.99 USD

  • The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

    5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

    by Joseph A. Michelli ...
    **New from bestselling author Joseph Michelli!How Airbnb has disrupted the hospitality industry for unparalleled success—critical lessons that apply to any 21st Century business**No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how ... Read more

    $18.19 USD

  • Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

    by Joseph A. Michelli ...
    From business guru Joseph Michelli―the leadership lessons needed to thrive beyond the greatest business crisis in modern historyCOVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli—the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies—went to work. He ... Read more

    $16.99 USD